{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,10,12]],"date-time":"2025-10-12T04:21:46Z","timestamp":1760242906004,"version":"build-2065373602"},"reference-count":16,"publisher":"MDPI AG","issue":"4","license":[{"start":{"date-parts":[[2016,11,3]],"date-time":"2016-11-03T00:00:00Z","timestamp":1478131200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Information"],"abstract":"<jats:p>Collaboration with citizens and users plays an increasing role in the transformation of public services towards new forms of production and delivery. Thus there is a need to modernize the civil service to accelerate innovation in governments, as civil servants will also have an important role to play. Digital civic engagement platforms can provide a more attractive and accessible means for participation. We believe that neither an exclusive top-down approach nor a bottom-up approach can address the current needs. Instead a hybrid approach should be designed. This paper presents a novel approach to address the issue of current civic disengagement. This approach is illustrated through four different use cases in the Swiss context.<\/jats:p>","DOI":"10.3390\/info7040065","type":"journal-article","created":{"date-parts":[[2016,11,3]],"date-time":"2016-11-03T04:14:52Z","timestamp":1478146492000},"page":"65","update-policy":"https:\/\/doi.org\/10.3390\/mdpi_crossmark_policy","source":"Crossref","is-referenced-by-count":3,"title":["Reaching Citizens\u2019 Engagement by Services: Swiss Use Case"],"prefix":"10.3390","volume":"7","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-7586-0564","authenticated-orcid":false,"given":"Maria","family":"Sokhn","sequence":"first","affiliation":[{"name":"Department of Informatics, University of Applied Sciences of Western Switzerland, 2800 Del\u00e9mont, Switzerland"}]},{"given":"Florian","family":"Evequoz","sequence":"additional","affiliation":[{"name":"Department of Informatics, University of Applied Sciences of Western Switzerland, 2800 Del\u00e9mont, Switzerland"}]},{"given":"Arnaud","family":"Zufferey","sequence":"additional","affiliation":[{"name":"Department of Informatics, University of Applied Sciences of Western Switzerland, 2800 Del\u00e9mont, Switzerland"}]}],"member":"1968","published-online":{"date-parts":[[2016,11,3]]},"reference":[{"key":"ref_1","doi-asserted-by":"crossref","unstructured":"Harding, M., Knowles, B., Davies, N., and Rouncefield, M. 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Proceedings of the 9th International Conference on Theory and Practice of Electronic Governance, Hammamet, Tunisia.","DOI":"10.1145\/2910019.2910032"},{"key":"ref_13","unstructured":"Pasquier, M., and Villeneuve, J.P. (2005). Transparence et Acc\u00e8s \u00e0 L\u2019information, IDHEAP. (In French)."},{"key":"ref_14","unstructured":"Usk\u00e9, T. (2014). Linked Open Data: Enjeux Opportunit\u00e9s Pour les Services Publics, Orientation Management des Syst\u00e8mes d\u2019information. (In French)."},{"key":"ref_15","doi-asserted-by":"crossref","unstructured":"Barque, M., Dufour, L., Genoud, D., Zufferey, A., Ladevie, B., and Bezian, J. (2015, January 8\u201310). Solar production prediction based on non-linear Meteo source adaptation. Proceedings of the 2015 9th International Conference on Innovative Mobile and Internet Services in Ubiquitous Computing (IMIS), Blumenau, Brazil.","DOI":"10.1109\/IMIS.2015.54"},{"key":"ref_16","unstructured":"Schrimmer, D. (2015). Case Study of 21st-Century Civic Engagement, Data-Smart City Solutions."}],"container-title":["Information"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.mdpi.com\/2078-2489\/7\/4\/65\/pdf","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,10,11]],"date-time":"2025-10-11T19:34:39Z","timestamp":1760211279000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.mdpi.com\/2078-2489\/7\/4\/65"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2016,11,3]]},"references-count":16,"journal-issue":{"issue":"4","published-online":{"date-parts":[[2016,12]]}},"alternative-id":["info7040065"],"URL":"https:\/\/doi.org\/10.3390\/info7040065","relation":{},"ISSN":["2078-2489"],"issn-type":[{"type":"electronic","value":"2078-2489"}],"subject":[],"published":{"date-parts":[[2016,11,3]]}}}