{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,12]],"date-time":"2026-06-12T11:19:37Z","timestamp":1781263177438,"version":"3.54.1"},"reference-count":61,"publisher":"MDPI AG","issue":"1","license":[{"start":{"date-parts":[[2025,1,24]],"date-time":"2025-01-24T00:00:00Z","timestamp":1737676800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"funder":[{"name":"Secretary of State for Digitalization and Artificial Intelligence","award":["TSI-100933-2023-0001"],"award-info":[{"award-number":["TSI-100933-2023-0001"]}]}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Informatics"],"abstract":"<jats:p>This study addresses the need to integrate ethical, human-centered principles into user experience (UX) design for generative AI (GenAI)-based assistants. Acknowledging the ethical and societal challenges posed by the democratization of GenAI, this study developed a set of six UX design guidelines and 37 recommendations to guide development teams in creating GenAI assistants. A card-based toolkit was designed to encapsulate these guidelines, applying color theory and Gestalt principles to enhance usability and understanding. The design science research methodology (DSRM) was followed, and the toolkit was validated through a hands-on workshop with software and UX professionals, assessing usability, user experience, and utility. The quantitative results indicated the high internal consistency and effectiveness of the toolkit, while the qualitative analysis highlighted its capacity to foster collaboration and address GenAI-specific challenges. This study concludes that the toolkit improves usability and utility in UX design for GenAI-based assistants, though it identifies areas for future enhancement and the need for further validation across varied contexts.<\/jats:p>","DOI":"10.3390\/informatics12010010","type":"journal-article","created":{"date-parts":[[2025,1,24]],"date-time":"2025-01-24T04:32:22Z","timestamp":1737693142000},"page":"10","update-policy":"https:\/\/doi.org\/10.3390\/mdpi_crossmark_policy","source":"Crossref","is-referenced-by-count":6,"title":["Toolkit for Inclusion of User Experience Design Guidelines in the Development of Assistants Based on Generative Artificial Intelligence"],"prefix":"10.3390","volume":"12","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-1747-3691","authenticated-orcid":false,"given":"Carlos Alberto","family":"Pel\u00e1ez","sequence":"first","affiliation":[{"name":"Grupo de Investigaci\u00f3n GITI, Universidad Aut\u00f3noma de Occidente, Cali 760030, Colombia"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-1159-3767","authenticated-orcid":false,"given":"Andr\u00e9s","family":"Solano","sequence":"additional","affiliation":[{"name":"Grupo de Investigaci\u00f3n GITI, Universidad Aut\u00f3noma de Occidente, Cali 760030, Colombia"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-7395-7952","authenticated-orcid":false,"given":"Johann A.","family":"Ospina","sequence":"additional","affiliation":[{"name":"Grupo de Investigaci\u00f3n GITI, Universidad Aut\u00f3noma de Occidente, Cali 760030, Colombia"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Juan C.","family":"Espinosa","sequence":"additional","affiliation":[{"name":"Grupo de Investigaci\u00f3n GITI, Universidad Aut\u00f3noma de Occidente, Cali 760030, Colombia"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Ana S.","family":"Monta\u00f1o","sequence":"additional","affiliation":[{"name":"Grupo de Investigaci\u00f3n GITI, Universidad Aut\u00f3noma de Occidente, Cali 760030, Colombia"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-4070-6123","authenticated-orcid":false,"given":"Paola A.","family":"Castillo","sequence":"additional","affiliation":[{"name":"Grupo de Investigaci\u00f3n GITI, Universidad Aut\u00f3noma de Occidente, Cali 760030, Colombia"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0005-1018-1137","authenticated-orcid":false,"given":"Juan Sebasti\u00e1n","family":"Duque","sequence":"additional","affiliation":[{"name":"Corporaci\u00f3n Talentum, Cali 760042, Colombia"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"David A.","family":"Castro","sequence":"additional","affiliation":[{"name":"Corporaci\u00f3n Talentum, Cali 760042, Colombia"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Juan M.","family":"Nu\u00f1ez Velasco","sequence":"additional","affiliation":[{"name":"Grupo de Investigaci\u00f3n BISITE, Universidad de Salamanca, 37008 Salamanca, Spain"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-8239-5020","authenticated-orcid":false,"given":"Fernando","family":"De la Prieta","sequence":"additional","affiliation":[{"name":"Grupo de Investigaci\u00f3n BISITE, Universidad de Salamanca, 37008 Salamanca, Spain"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"1968","published-online":{"date-parts":[[2025,1,24]]},"reference":[{"key":"ref_1","doi-asserted-by":"crossref","first-page":"12","DOI":"10.21037\/jhmhp-24-54","article-title":"Advancing the democratization of generative artificial intelligence in healthcare: A narrative review","volume":"8","author":"Chen","year":"2024","journal-title":"J. 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