{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,31]],"date-time":"2026-03-31T14:46:58Z","timestamp":1774968418958,"version":"3.50.1"},"reference-count":58,"publisher":"MDPI AG","issue":"2","license":[{"start":{"date-parts":[[2022,4,15]],"date-time":"2022-04-15T00:00:00Z","timestamp":1649980800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"funder":[{"name":"Regional Government of Andalusia","award":["P20_01183"],"award-info":[{"award-number":["P20_01183"]}]},{"name":"Ministry of University","award":["FPU20\/05584"],"award-info":[{"award-number":["FPU20\/05584"]}]}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JTAER"],"abstract":"<jats:p>The rapid rise of electronic commerce has entailed an increase in logistic complexity, with last-mile logistics being the most critical element in deliveries. Since users prefer goods to be delivered at home, one of the biggest challenges faced by e-commerce is to reduce the number of incidents that occur in the delivery of goods to the homes of customers. In many cases, these deliveries cannot take place because recipients are not at the agreed delivery point, leading to a decrease in the quality of service and an increase in distribution costs. Furthermore, sometimes the delivery policies are not in tune with the customers\u2019 expectations. This work presents a new perspective of the last-mile logistics in the context of multichannel retail, asking customers to provide several delivery locations (at home, at work, at a familiar home, in a shop, in a locker, etc.) associated with different time windows. In addition, the customer could state their preferences about these locations. This work formulates the problem and develops different approaches to solve it. A benchmark is proposed to analyze the performance and limitations. The results reveal that a distribution policy with several locations can improve the efficiency of electronic commerce by reducing delivery costs. The findings of this study have several implications for distribution companies.<\/jats:p>","DOI":"10.3390\/jtaer17020027","type":"journal-article","created":{"date-parts":[[2022,4,18]],"date-time":"2022-04-18T04:21:28Z","timestamp":1650255688000},"page":"507-521","update-policy":"https:\/\/doi.org\/10.3390\/mdpi_crossmark_policy","source":"Crossref","is-referenced-by-count":42,"title":["Improving E-Commerce Distribution through Last-Mile Logistics with Multiple Possibilities of Deliveries Based on Time and Location"],"prefix":"10.3390","volume":"17","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-9490-1402","authenticated-orcid":false,"given":"Alejandro","family":"Escudero-Santana","sequence":"first","affiliation":[{"name":"Departamento de Organizaci\u00f3n Industrial y Gesti\u00f3n de Empresas II, Universidad de Sevilla, 41092 Seville, Spain"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-5784-4165","authenticated-orcid":false,"given":"Jes\u00fas","family":"Mu\u00f1uzuri","sequence":"additional","affiliation":[{"name":"Departamento de Organizaci\u00f3n Industrial y Gesti\u00f3n de Empresas II, Universidad de Sevilla, 41092 Seville, Spain"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-0404-5594","authenticated-orcid":false,"given":"Antonio","family":"Lorenzo-Espejo","sequence":"additional","affiliation":[{"name":"Departamento de Organizaci\u00f3n Industrial y Gesti\u00f3n de Empresas II, Universidad de Sevilla, 41092 Seville, Spain"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-4676-8667","authenticated-orcid":false,"given":"Mar\u00eda-Luisa","family":"Mu\u00f1oz-D\u00edaz","sequence":"additional","affiliation":[{"name":"Departamento de Organizaci\u00f3n Industrial y Gesti\u00f3n de Empresas II, Universidad de Sevilla, 41092 Seville, Spain"}]}],"member":"1968","published-online":{"date-parts":[[2022,4,15]]},"reference":[{"key":"ref_1","first-page":"18","article-title":"Factors influencing the evolution of e-commerce: An empirical analysis in a developed market economy","volume":"3","author":"Meseguer","year":"2008","journal-title":"J. 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