{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,1]],"date-time":"2026-07-01T18:15:55Z","timestamp":1782929755595,"version":"3.54.5"},"reference-count":75,"publisher":"MDPI AG","issue":"1","license":[{"start":{"date-parts":[[2025,1,17]],"date-time":"2025-01-17T00:00:00Z","timestamp":1737072000000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"funder":[{"name":"National Natural Science Foundation of China","award":["71971082"],"award-info":[{"award-number":["71971082"]}]},{"name":"National Natural Science Foundation of China","award":["72271093"],"award-info":[{"award-number":["72271093"]}]},{"name":"National Natural Science Foundation of China","award":["22692110200"],"award-info":[{"award-number":["22692110200"]}]},{"name":"National Natural Science Foundation of China","award":["19692106700"],"award-info":[{"award-number":["19692106700"]}]},{"name":"National Natural Science Foundation of China","award":["18YJC630068"],"award-info":[{"award-number":["18YJC630068"]}]},{"name":"the Science and Technology Innovation Plan of Shanghai Science and Technology Commission","award":["71971082"],"award-info":[{"award-number":["71971082"]}]},{"name":"the Science and Technology Innovation Plan of Shanghai Science and Technology Commission","award":["72271093"],"award-info":[{"award-number":["72271093"]}]},{"name":"the Science and Technology Innovation Plan of Shanghai Science and Technology Commission","award":["22692110200"],"award-info":[{"award-number":["22692110200"]}]},{"name":"the Science and Technology Innovation Plan of Shanghai Science and Technology Commission","award":["19692106700"],"award-info":[{"award-number":["19692106700"]}]},{"name":"the Science and Technology Innovation Plan of Shanghai Science and Technology Commission","award":["18YJC630068"],"award-info":[{"award-number":["18YJC630068"]}]},{"name":"Humanity and Social Science Youth foundation of Ministry of Education of China","award":["71971082"],"award-info":[{"award-number":["71971082"]}]},{"name":"Humanity and Social Science Youth foundation of Ministry of Education of China","award":["72271093"],"award-info":[{"award-number":["72271093"]}]},{"name":"Humanity and Social Science Youth foundation of Ministry of Education of China","award":["22692110200"],"award-info":[{"award-number":["22692110200"]}]},{"name":"Humanity and Social Science Youth foundation of Ministry of Education of China","award":["19692106700"],"award-info":[{"award-number":["19692106700"]}]},{"name":"Humanity and Social Science Youth foundation of Ministry of Education of China","award":["18YJC630068"],"award-info":[{"award-number":["18YJC630068"]}]}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JTAER"],"abstract":"<jats:p>Online medical consultation has become a crucial channel for patients seeking health support. Based on data from a psychiatric department in a leading online medical consultation platform in China, this study examines two possible types of online self-presentation strategies (positive impression management strategy and blending-in impression management strategy) employed by doctors in three dimensions: informational management, affective management, and image management, and explores their impact on patient selection. Meanwhile, an information integration perspective was incorporated and the interaction effects between impression management strategies taken by doctors and patient reviews expressed by online patients are also explored. Results indicate that the information quantity (representing the informational management dimension) in doctors\u2019 profiles has a negative impact on patient selection (\u03b2 = \u22120.142, p &lt; 0.01), while the positive emotion expression (representing affective management) (\u03b2 = 0.423, p &lt; 0.01) and profile photo (representing image management) (\u03b2 = 1.098, p &lt; 0.01) positively influence patient selection. Patient reviews related to expertise positively moderate the effect of information quantity in doctors\u2019 introduction on patient selection (\u03b2 = \u22120.632, p &lt; 0.05). In contrast, patient reviews concerning attitude (\u03b2 = \u22120.882, p &lt; 0.01) and credibility (\u03b2 = \u22120.488, p &lt; 0.01) negatively moderate the effect of emotion expression and profile photos on patient selection, respectively. The findings extend the applicability of impression management theory, providing a novel perspective for comprehending the impact of doctors\u2019 self-presentation on patient selection and its interaction effect with patient impressions.<\/jats:p>","DOI":"10.3390\/jtaer20010013","type":"journal-article","created":{"date-parts":[[2025,1,17]],"date-time":"2025-01-17T10:27:58Z","timestamp":1737109678000},"page":"13","update-policy":"https:\/\/doi.org\/10.3390\/mdpi_crossmark_policy","source":"Crossref","is-referenced-by-count":4,"title":["Doctors\u2019 Self-Presentation Strategies and the Effects on Patient Selection in Psychiatric Department from an Online Medical Platform: A Combined Perspective of Impression Management and Information Integration"],"prefix":"10.3390","volume":"20","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-5370-937X","authenticated-orcid":false,"given":"Xuan","family":"Liu","sequence":"first","affiliation":[{"name":"School of Business, East China University of Science and Technology, Shanghai 200237, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-5805-2661","authenticated-orcid":false,"given":"Xiaotong","family":"Chi","sequence":"additional","affiliation":[{"name":"School of Business, East China University of Science and Technology, Shanghai 200237, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Jia","family":"Li","sequence":"additional","affiliation":[{"name":"School of Business, East China University of Science and Technology, Shanghai 200237, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Shuqing","family":"Zhou","sequence":"additional","affiliation":[{"name":"School of Business, East China University of Science and Technology, Shanghai 200237, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Yan","family":"Cheng","sequence":"additional","affiliation":[{"name":"School of Business, East China University of Science and Technology, Shanghai 200237, China"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"1968","published-online":{"date-parts":[[2025,1,17]]},"reference":[{"key":"ref_1","doi-asserted-by":"crossref","first-page":"e119","DOI":"10.2196\/jmir.2501","article-title":"Community Management That Works: How to Build and Sustain a Thriving Online Health Community","volume":"15","author":"Young","year":"2013","journal-title":"J. Med. Internet Res."},{"key":"ref_2","doi-asserted-by":"crossref","first-page":"487","DOI":"10.1080\/07421222.2017.1334480","article-title":"How Doctors Gain Social and Economic Returns in Online Health-Care Communities: A Professional Capital Perspective","volume":"34","author":"Guo","year":"2017","journal-title":"J. Manag. Inf. Syst."},{"key":"ref_3","first-page":"531","article-title":"How Trust Is Formed in Online Health Communities: A Process Perspective","volume":"34","author":"Fan","year":"2014","journal-title":"Commun. Assoc. Inf. Syst."},{"key":"ref_4","doi-asserted-by":"crossref","first-page":"103443","DOI":"10.1016\/j.im.2021.103443","article-title":"How Online Health Community Participation Affects Physicians\u2019 Performance in Hospitals: Empirical Evidence from China","volume":"58","author":"Wu","year":"2021","journal-title":"Inf. Manag."},{"key":"ref_5","doi-asserted-by":"crossref","first-page":"102969","DOI":"10.1016\/j.ipm.2022.102969","article-title":"The effect of technical and functional quality on online physician selection: Moderation effect of competition intensity","volume":"59","author":"Fang","year":"2022","journal-title":"Inf. Process. Manag."},{"key":"ref_6","unstructured":"(2025, January 06). Introduction to Haodf.com. Available online: https:\/\/www.haodf.com\/info\/aboutus.php."},{"key":"ref_7","doi-asserted-by":"crossref","first-page":"e276","DOI":"10.2196\/jmir.6423","article-title":"The impact of the internet on health consultation market concentration: An econometric analysis of secondary data","volume":"18","author":"Li","year":"2016","journal-title":"J. Med. Internet Res."},{"key":"ref_8","unstructured":"Goffman, E. (1959). The Presentation of Self in Everyday Life, Doubleday."},{"key":"ref_9","unstructured":"Vitak, J. (2015, January 22\u201324). Balancing Privacy Concerns and Impression Management Strategies on Facebook. Proceedings of the Symposium on Usable Privacy and Security (SOUPS), Ottawa, ON, Canada."},{"key":"ref_10","doi-asserted-by":"crossref","first-page":"104674","DOI":"10.1016\/j.ijmedinf.2021.104674","article-title":"Patients Need Emotional Support: Managing Physician Disclosure Information to Attract More Patients","volume":"158","author":"Ouyang","year":"2022","journal-title":"Int. J. Med. Inf."},{"key":"ref_11","doi-asserted-by":"crossref","first-page":"1286","DOI":"10.1080\/1369118X.2013.763834","article-title":"Strategic Image Management Online: Self-Presentation, Self-Esteem and Social Network Perspectives","volume":"16","author":"Rui","year":"2013","journal-title":"Inf. Commun. Soc."},{"key":"ref_12","doi-asserted-by":"crossref","first-page":"6","DOI":"10.1016\/j.jbusres.2020.05.008","article-title":"How Multimedia Shape Crowdfunding Outcomes: The Overshadowing Effect of Images and Videos on Text in Campaign Information","volume":"117","author":"Yang","year":"2020","journal-title":"J. Bus. Res."},{"key":"ref_13","doi-asserted-by":"crossref","first-page":"31","DOI":"10.1016\/j.im.2017.03.007","article-title":"Don\u2019t believe strangers: Online consumer reviews and the role of social psychological distance","volume":"55","year":"2018","journal-title":"Inf. Manag."},{"key":"ref_14","doi-asserted-by":"crossref","first-page":"103416","DOI":"10.1016\/j.im.2020.103416","article-title":"Understanding trust in ms-commerce: The roles of reported experience, linguistic style, profile photo, emotional, and cognitive trust","volume":"58","author":"Leong","year":"2021","journal-title":"Inf. Manag."},{"key":"ref_15","doi-asserted-by":"crossref","first-page":"1307","DOI":"10.1037\/apl0000342","article-title":"Blend in or Stand Out? Interpersonal Outcomes of Managing Concealable Stigmas at Work","volume":"103","author":"Lynch","year":"2018","journal-title":"J. Appl. Psychol."},{"key":"ref_16","doi-asserted-by":"crossref","first-page":"102359","DOI":"10.1016\/j.ijinfomgt.2021.102359","article-title":"Impression Management Strategies on Enterprise Social Media Platforms: An Affordance Perspective","volume":"60","author":"Sun","year":"2021","journal-title":"Int. J. Inf. Manag."},{"key":"ref_17","doi-asserted-by":"crossref","unstructured":"Liu, X., Zhou, S., and Chi, X. (2023). How Do Team-Level and Individual-Level Linguistic Styles Affect Patients\u2019 Emotional Well-Being\u2014Evidence from Online Doctor Teams. Int. J. Environ. Res. Public Health, 20.","DOI":"10.3390\/ijerph20031915"},{"key":"ref_18","doi-asserted-by":"crossref","first-page":"1392","DOI":"10.1016\/j.tele.2018.03.010","article-title":"Show Your Best Self(ie): An Exploratory Study on Selfie-Related Motivations and Behavior in Emerging Adulthood","volume":"35","author":"Veldhuis","year":"2018","journal-title":"Telemat. Inf."},{"key":"ref_19","doi-asserted-by":"crossref","unstructured":"Liu, X., Chen, M., Li, J., and Ma, L. (2019). How to Manage Diversity and Enhance Team Performance: Evidence from Online Doctor Teams in China. Int. J. Environ. Res. Public Health, 17.","DOI":"10.3390\/ijerph17010048"},{"key":"ref_20","doi-asserted-by":"crossref","first-page":"102490","DOI":"10.1016\/j.ipm.2021.102490","article-title":"Converting Readers to Patients? From Free to Paid Knowledge-Sharing in Online Health Communities","volume":"58","author":"Meng","year":"2021","journal-title":"Inf. Process. Manag."},{"key":"ref_21","doi-asserted-by":"crossref","first-page":"e6015","DOI":"10.2196\/jmir.6015","article-title":"Which doctor to trust: A recommender system for identifying the right doctors","volume":"18","author":"Guo","year":"2016","journal-title":"J. Med. Internet Res."},{"key":"ref_22","doi-asserted-by":"crossref","first-page":"9849","DOI":"10.1007\/s00521-024-09593-2","article-title":"Research on the influencing factors and the differences between the initial trust and continuous trust of online health community users","volume":"36","author":"Wang","year":"2024","journal-title":"Neural Comput. Appl."},{"key":"ref_23","doi-asserted-by":"crossref","first-page":"244","DOI":"10.1080\/10864415.2018.1564552","article-title":"Economic success of physicians in the online consultation market: A signaling theory perspective","volume":"23","author":"Li","year":"2019","journal-title":"Int. J. Electron. Commer."},{"key":"ref_24","first-page":"708","article-title":"Foundations of Information Integration Theory","volume":"95","author":"Anderson","year":"1981","journal-title":"Am. J. Psychol."},{"key":"ref_25","doi-asserted-by":"crossref","first-page":"488","DOI":"10.1016\/j.tics.2014.04.009","article-title":"Information Integration without Awareness","volume":"18","author":"Mudrik","year":"2014","journal-title":"Trends Cogn. Sci."},{"key":"ref_26","doi-asserted-by":"crossref","first-page":"171","DOI":"10.1037\/h0030834","article-title":"Integration Theory and Attitude Change","volume":"78","author":"Anderson","year":"1971","journal-title":"Psychol. Rev."},{"key":"ref_27","doi-asserted-by":"crossref","first-page":"1575","DOI":"10.1108\/JKM-05-2020-0329","article-title":"The Alleviation Effect of Knowledge Integration on Anxiety in Parental Vaccine Decision-Making Supported by Online Communities","volume":"25","author":"Wang","year":"2021","journal-title":"J. Knowl. Manag."},{"key":"ref_28","doi-asserted-by":"crossref","first-page":"56","DOI":"10.1016\/j.ijpe.2014.02.019","article-title":"The Role of IT-Enabled Collaborative Decision Making in Inter-organizational Information Integration to Improve Customer Service Performance","volume":"159","author":"Wong","year":"2015","journal-title":"Int. J. Prod. Econ."},{"key":"ref_29","doi-asserted-by":"crossref","first-page":"e18303","DOI":"10.2196\/18303","article-title":"Patients\u2019 Convergence of Mass and Interpersonal Communication on an Online Forum: Hybrid Methods Analysis","volume":"22","author":"Sanders","year":"2020","journal-title":"J. Med. Internet Res."},{"key":"ref_30","doi-asserted-by":"crossref","first-page":"102253","DOI":"10.1016\/j.ipm.2020.102253","article-title":"Exploring the Online Doctor-Patient Interaction on Patient Satisfaction Based on Text Mining and Empirical Analysis","volume":"57","author":"Chen","year":"2020","journal-title":"Inf. Proc. Manag."},{"key":"ref_31","doi-asserted-by":"crossref","first-page":"620","DOI":"10.1111\/deci.12654","article-title":"Voice or text? The role of physician media choice on patient experience in online medical communities","volume":"55","author":"Xia","year":"2024","journal-title":"Decis. Sci."},{"key":"ref_32","doi-asserted-by":"crossref","first-page":"103683","DOI":"10.1016\/j.im.2022.103683","article-title":"Effect of Writing Style on Social Support in Online Health Communities: A Theoretical Linguistic Analysis Framework","volume":"59","author":"Jiang","year":"2022","journal-title":"Inf. Manag."},{"key":"ref_33","doi-asserted-by":"crossref","first-page":"103233","DOI":"10.1016\/j.im.2019.103233","article-title":"Physician Voice Characteristics and Patient Satisfaction in Online Health Consultation","volume":"57","author":"Liu","year":"2020","journal-title":"Inf. Manag."},{"key":"ref_34","doi-asserted-by":"crossref","first-page":"21","DOI":"10.1016\/j.dsm.2022.03.001","article-title":"Building Patients\u2019 Trust in Psychologists in Online Mental Health Communities","volume":"5","author":"Wu","year":"2022","journal-title":"Data Sci. Manag."},{"key":"ref_35","doi-asserted-by":"crossref","first-page":"101125","DOI":"10.1016\/j.elerap.2022.101125","article-title":"Do the Rich Grow Richer? An Empirical Analysis of the Matthew Effect in an Online Healthcare Community","volume":"52","author":"Zhou","year":"2022","journal-title":"Electron. Commer. Res. Appl."},{"key":"ref_36","doi-asserted-by":"crossref","first-page":"31","DOI":"10.1108\/JMP-04-2018-0162","article-title":"Looking Good and Doing Good: Family to Work Spillover through Impression Management","volume":"34","author":"Carlson","year":"2019","journal-title":"J. Manag. Psychol."},{"key":"ref_37","doi-asserted-by":"crossref","first-page":"82","DOI":"10.2307\/259038","article-title":"Citizenship and Impression Management: Good Soldiers or Good Actors?","volume":"24","author":"Bolino","year":"1999","journal-title":"Acad. Manag. Rev."},{"key":"ref_38","doi-asserted-by":"crossref","first-page":"127","DOI":"10.1016\/j.jsis.2015.12.001","article-title":"Social media management strategies for organizational impression management and their effect on public perception","volume":"25","author":"Benthaus","year":"2016","journal-title":"J. Strateg. Inf. Syst."},{"key":"ref_39","doi-asserted-by":"crossref","first-page":"69","DOI":"10.1016\/j.jbusres.2020.01.015","article-title":"Celebrity CEO, identity threat, and impression management: Impact of celebrity status on corporate social responsibility","volume":"111","author":"Lee","year":"2020","journal-title":"J. Bus. Res."},{"key":"ref_40","doi-asserted-by":"crossref","first-page":"911","DOI":"10.1016\/j.dss.2012.12.027","article-title":"Enhancing financial performance with social media: An impression management perspective","volume":"55","author":"Schniederjans","year":"2013","journal-title":"Decis. Support Syst."},{"key":"ref_41","doi-asserted-by":"crossref","first-page":"673","DOI":"10.1080\/00014788.2017.1322936","article-title":"Accounting narratives and impression management on social media","volume":"47","author":"Yang","year":"2017","journal-title":"Acc. Bus. Res."},{"key":"ref_42","doi-asserted-by":"crossref","first-page":"52","DOI":"10.1037\/pspi0000108","article-title":"Humblebragging: A distinct\u2014And ineffective\u2014Self-presentation strategy","volume":"114","author":"Sezer","year":"2018","journal-title":"J. Pers. Soc. Psychol."},{"key":"ref_43","doi-asserted-by":"crossref","first-page":"395","DOI":"10.1111\/peps.12079","article-title":"Honest and deceptive impression management in the employment interview: Can it be detected and how does it impact evaluations?","volume":"68","author":"Roulin","year":"2015","journal-title":"Pers. Psychol."},{"key":"ref_44","doi-asserted-by":"crossref","first-page":"141","DOI":"10.1108\/JMP-10-2012-0295","article-title":"Interviewers\u2019 perceptions of impression management in employment interviews","volume":"29","author":"Roulin","year":"2014","journal-title":"J. Manag. Psychol."},{"key":"ref_45","doi-asserted-by":"crossref","first-page":"311","DOI":"10.1109\/TEM.2015.2432117","article-title":"Information Privacy Concern About Peer Disclosure in Online Social Networks","volume":"62","author":"Chen","year":"2015","journal-title":"IEEE Trans. Eng. Manag."},{"key":"ref_46","doi-asserted-by":"crossref","first-page":"387","DOI":"10.1177\/0001839213500032","article-title":"Keeping Up Appearances: Reputational Threat and Impression Management after Social Movement Boycotts","volume":"58","author":"McDonnell","year":"2013","journal-title":"Adm. Sci. Q."},{"key":"ref_47","unstructured":"Chen, J.E., Ping, J.W., Xu, Y.C., and Tan, B.C.Y. (2009, January 20\u201322). Am I Afraid of My Peers? Understanding the Antecedents of Information Privacy Concerns in the Online Social Context. Proceedings of the ICIS. 2009 IEEE International Conference on Intelligent Computing and Intelligent Systems, Shanghai, China."},{"key":"ref_48","first-page":"1080","article-title":"A multi-level review of impression management motives and behaviors","volume":"34","author":"Bolino","year":"2008","journal-title":"J. Manag."},{"key":"ref_49","doi-asserted-by":"crossref","first-page":"104094","DOI":"10.1016\/j.im.2024.104094","article-title":"How Do Influencers\u2019 Impression Management Tactics Affect Purchase Intention in Live Commerce?\u2013Trust Transfer and Gender Differences","volume":"62","author":"Li","year":"2024","journal-title":"Inf. Manag."},{"key":"ref_50","doi-asserted-by":"crossref","first-page":"123","DOI":"10.1016\/j.knosys.2012.12.002","article-title":"Do impression management tactics and\/or supervisor\u2013subordinate guanxi matter?","volume":"40","author":"Cheng","year":"2013","journal-title":"Knowl.-Based Syst."},{"key":"ref_51","doi-asserted-by":"crossref","first-page":"645","DOI":"10.5465\/amr.2011.0235","article-title":"When Worlds Collide in Cyberspace: How Boundary Work in Online Social Networks Impacts Professional Relationships","volume":"38","author":"Rothbard","year":"2013","journal-title":"Acad. Manag. Rev."},{"key":"ref_52","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1111\/j.1083-6101.2011.01560.x","article-title":"Online Impression Management: Personality Traits and Concerns for Secondary Goals as Predictors of Self-Presentation Tactics on Facebook","volume":"17","author":"Rosenberg","year":"2011","journal-title":"J. Comput. Mediat. Commun."},{"key":"ref_53","doi-asserted-by":"crossref","unstructured":"Fan, J., Geng, H., Liu, X., and Wang, J. (2022). The effects of online text comments on patients\u2019 choices: The mediating roles of comment sentiment and comment content. Front. Psychol., 13.","DOI":"10.3389\/fpsyg.2022.886077"},{"key":"ref_54","doi-asserted-by":"crossref","first-page":"113233","DOI":"10.1016\/j.dss.2019.113233","article-title":"A Linguistic Signaling Model of Social Support Exchange in Online Health Communities","volume":"130","author":"Chen","year":"2020","journal-title":"Decis. Support Syst."},{"key":"ref_55","doi-asserted-by":"crossref","first-page":"121","DOI":"10.1177\/0261927X12456384","article-title":"Managing Impressions and Relationships on Facebook","volume":"32","author":"Bazarova","year":"2013","journal-title":"J. Lang. Soc. Psychol."},{"key":"ref_56","doi-asserted-by":"crossref","first-page":"91","DOI":"10.1080\/03637758409390188","article-title":"The Affinity-Seeking Function of Communication","volume":"51","author":"Bell","year":"1984","journal-title":"Commun. Monogr."},{"key":"ref_57","doi-asserted-by":"crossref","first-page":"115","DOI":"10.1080\/08824099309359925","article-title":"The Role of Self-Disclosure and Self-Awareness in Affinity-Seeking Competence","volume":"10","author":"Rubin","year":"1993","journal-title":"Commun. Res. Rep."},{"key":"ref_58","doi-asserted-by":"crossref","first-page":"e18062","DOI":"10.2196\/18062","article-title":"Examining Patterns of Information Exchange and Social Support in a Web-Based Health Community: Exponential Random Graph Models","volume":"22","author":"Liu","year":"2020","journal-title":"J. Med. Internet Res."},{"key":"ref_59","first-page":"2296","article-title":"Does Usage of Online Social Media Help Users With Depressed Symptoms Improve Their Mental Health? Empirical Evidence From an Online Depression Community","volume":"8","author":"Lu","year":"2020","journal-title":"Front. Public Health"},{"key":"ref_60","unstructured":"Pixy Ferris, S., and Wilder, H. (2017). The Selfie (and Ussie) as Identity in the Classroom. Unplugging the Classroom, Chandos Publishing."},{"key":"ref_61","doi-asserted-by":"crossref","first-page":"106","DOI":"10.1027\/1864-1105.20.3.106","article-title":"Impression Management 2.0: The Relationship of Self-Esteem, Extraversion, Self-Efficacy, and Self-Presentation Within Social Networking Sites","volume":"20","author":"Winter","year":"2008","journal-title":"J. Media Psychol."},{"key":"ref_62","doi-asserted-by":"crossref","first-page":"358","DOI":"10.1111\/jcc4.12067","article-title":"More Than Friends: Popularity on Facebook and its Role in Impression Formation","volume":"19","author":"Scott","year":"2014","journal-title":"J. Comput. Mediat. Commun."},{"key":"ref_63","doi-asserted-by":"crossref","first-page":"371","DOI":"10.25300\/MISQ\/2017\/41.2.03","article-title":"Expert Blogs and Consumer Perceptions of Competing Brands","volume":"41","author":"Luo","year":"2017","journal-title":"MIS Q."},{"key":"ref_64","doi-asserted-by":"crossref","first-page":"37","DOI":"10.1509\/jm.11.0011","article-title":"The Effects of Positive and Negative Online Customer Reviews: Do Brand Strength and Category Maturity Matter?","volume":"77","author":"Carson","year":"2013","journal-title":"J. Mark."},{"key":"ref_65","doi-asserted-by":"crossref","first-page":"74","DOI":"10.1509\/jmkg.70.3.074","article-title":"Word of Mouth for Movies: Its Dynamics and Impact on Box Office Revenue","volume":"70","author":"Liu","year":"2006","journal-title":"J. Mark."},{"key":"ref_66","doi-asserted-by":"crossref","first-page":"883","DOI":"10.1016\/j.jbusres.2014.11.046","article-title":"Social Influence\u2019s Impact on Reader Perceptions of Online Reviews","volume":"68","author":"Cheng","year":"2015","journal-title":"J. Bus. Res."},{"key":"ref_67","doi-asserted-by":"crossref","first-page":"e16691","DOI":"10.2196\/16691","article-title":"The Influence of Doctors\u2019 Online Reputation on the Sharing of Outpatient Experiences: Empirical Study","volume":"22","author":"Wang","year":"2020","journal-title":"J. Med. Internet Res."},{"key":"ref_68","doi-asserted-by":"crossref","first-page":"102342","DOI":"10.1016\/j.eclinm.2023.102342","article-title":"Attitudes of psychiatrists towards people with mental illness: A cross-sectional, multicentre study of stigma in 32 European countries","volume":"66","author":"Szocsics","year":"2023","journal-title":"EClinicalMedicine"},{"key":"ref_69","doi-asserted-by":"crossref","first-page":"1438","DOI":"10.1016\/S0140-6736(22)01470-2","article-title":"The Lancet Commission on ending stigma and discrimination in mental health","volume":"400","author":"Thornicroft","year":"2022","journal-title":"Lancet"},{"key":"ref_70","doi-asserted-by":"crossref","first-page":"111","DOI":"10.1037\/0022-3514.91.1.111","article-title":"Information quantity and quality affect the realistic accuracy of personality judgment","volume":"91","author":"Letzring","year":"2006","journal-title":"J. Pers. Soc. Psychol."},{"key":"ref_71","doi-asserted-by":"crossref","first-page":"e58688","DOI":"10.2196\/58688","article-title":"Spillover Effects of Paid Functions on Physicians\u2019 Unpaid Knowledge Activities: Quasi-Experimental Approach","volume":"26","author":"Liu","year":"2024","journal-title":"J. Med. Internet Res."},{"key":"ref_72","doi-asserted-by":"crossref","first-page":"2441","DOI":"10.1108\/ITP-04-2021-0290","article-title":"Understanding online review behaviors of patients in online health communities: An expectation-disconfirmation perspective","volume":"35","author":"Chen","year":"2022","journal-title":"Inf. Technol. People"},{"key":"ref_73","doi-asserted-by":"crossref","first-page":"101","DOI":"10.1007\/BF02894421","article-title":"Source Effects in Communication and Persuasion Research: A Meta-Analysis of Effect Size","volume":"21","author":"Wilson","year":"1993","journal-title":"J. Acad. Mark. Sci."},{"key":"ref_74","doi-asserted-by":"crossref","first-page":"24","DOI":"10.1097\/MLR.0000000000000443","article-title":"How patient comments affect consumers\u2019 use of physician performance measures","volume":"54","author":"Kanouse","year":"2016","journal-title":"Med. Care"},{"key":"ref_75","doi-asserted-by":"crossref","first-page":"531","DOI":"10.1111\/j.1083-6101.2008.00409.x","article-title":"Too Much of a Good Thing? The Relationship Between Number of Friends and Interpersonal Impressions on Facebook","volume":"13","author":"Tong","year":"2008","journal-title":"J. Comput. Mediat. Commun."}],"container-title":["Journal of Theoretical and Applied Electronic Commerce Research"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.mdpi.com\/0718-1876\/20\/1\/13\/pdf","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,10,8]],"date-time":"2025-10-08T10:31:05Z","timestamp":1759919465000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.mdpi.com\/0718-1876\/20\/1\/13"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2025,1,17]]},"references-count":75,"journal-issue":{"issue":"1","published-online":{"date-parts":[[2025,3]]}},"alternative-id":["jtaer20010013"],"URL":"https:\/\/doi.org\/10.3390\/jtaer20010013","relation":{},"ISSN":["0718-1876"],"issn-type":[{"value":"0718-1876","type":"electronic"}],"subject":[],"published":{"date-parts":[[2025,1,17]]}}}