{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,6]],"date-time":"2026-06-06T19:13:06Z","timestamp":1780773186916,"version":"3.54.1"},"reference-count":57,"publisher":"MDPI AG","issue":"3","license":[{"start":{"date-parts":[[2025,7,1]],"date-time":"2025-07-01T00:00:00Z","timestamp":1751328000000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"funder":[{"name":"Yibin Smart Logistics Research Institute","award":["YW2024YB03"],"award-info":[{"award-number":["YW2024YB03"]}]},{"name":"Yibin Smart Logistics Research Institute","award":["SST2023-2024-16"],"award-info":[{"award-number":["SST2023-2024-16"]}]},{"name":"Yibin Smart Logistics Research Institute","award":["YJ2024-QN003"],"award-info":[{"award-number":["YJ2024-QN003"]}]},{"name":"Chengdu Key Research Base for Water Ecological Civilization Construction","award":["YW2024YB03"],"award-info":[{"award-number":["YW2024YB03"]}]},{"name":"Chengdu Key Research Base for Water Ecological Civilization Construction","award":["SST2023-2024-16"],"award-info":[{"award-number":["SST2023-2024-16"]}]},{"name":"Chengdu Key Research Base for Water Ecological Civilization Construction","award":["YJ2024-QN003"],"award-info":[{"award-number":["YJ2024-QN003"]}]},{"name":"Philosophy and Social Science Research Fund of Chengdu University of Technology","award":["YW2024YB03"],"award-info":[{"award-number":["YW2024YB03"]}]},{"name":"Philosophy and Social Science Research Fund of Chengdu University of Technology","award":["SST2023-2024-16"],"award-info":[{"award-number":["SST2023-2024-16"]}]},{"name":"Philosophy and Social Science Research Fund of Chengdu University of Technology","award":["YJ2024-QN003"],"award-info":[{"award-number":["YJ2024-QN003"]}]}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JTAER"],"abstract":"<jats:p>Suppliers nowadays can be directly approached in business-to-business (B2B) E-commerce websites. This makes the product and service information of certain suppliers accessible in online reviews. Therefore, online reviews have become important for B2B supplier evaluation and selection. Recently, the sustainability of food packaging has attracted increasing attention from companies and consumers. This study developed a novel multi-criteria decision making (MCDM) method called Percentage Assessment with Synergistic Comparisons And Aggregated Ranks (PASCAAR) to support the selection of sustainable food package suppliers based on online review information in B2B E-commerce websites. Such a method used three different percentage comparisons between alternatives and the minimal options, and then aggregates the comparisons with their ranks. This study confirmed the effectiveness of PASCAAR by applying it to a case study to select the supplier of sustainable food packages (i.e., biodegradable food containers) from six candidates in the B2B E-commerce website by considering multi-dimensional online review information and their own product properties. Using PASCAAR, this study obtained the outcome that the third candidate is the most suitable one, as quantitative results indicate this supplier has the highest PASCAAR score. Based on the results, this study further conducted thorough sensitivity tests to validate the results. It can be found that, compared with the classical MCDM methods in measuring the performance of alternatives and aggregating evaluation scores, the PASCAAR method can have more robust and informative results. This study also developed a PASCAAR Solver to enable easy implementation of this method. This study contributes to the existing literature by providing new ranking and aggregation ideas in MCDM and can offer practitioners a more informative and highly actionable method for supplier selection and decision support system development by utilizing online review information.<\/jats:p>","DOI":"10.3390\/jtaer20030163","type":"journal-article","created":{"date-parts":[[2025,7,1]],"date-time":"2025-07-01T09:29:01Z","timestamp":1751362141000},"page":"163","update-policy":"https:\/\/doi.org\/10.3390\/mdpi_crossmark_policy","source":"Crossref","is-referenced-by-count":2,"title":["Sustainable Food Package Supplier Selection in Business-to-Business Websites Based on Online Reviews with a Novel Approach"],"prefix":"10.3390","volume":"20","author":[{"given":"Shupeng","family":"Huang","sequence":"first","affiliation":[{"name":"Logistics Management Department, College of Management Science, Chengdu University of Technology, Chengdu 610059, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Kun","family":"Li","sequence":"additional","affiliation":[{"name":"Logistics Management Department, College of Management Science, Chengdu University of Technology, Chengdu 610059, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Zikang","family":"Ma","sequence":"additional","affiliation":[{"name":"Logistics Management Department, College of Management Science, Chengdu University of Technology, Chengdu 610059, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Kang","family":"Du","sequence":"additional","affiliation":[{"name":"Logistics Management Department, College of Management Science, Chengdu University of Technology, Chengdu 610059, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Manyi","family":"Tan","sequence":"additional","affiliation":[{"name":"Logistics Management Department, College of Management Science, Chengdu University of Technology, Chengdu 610059, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-9734-6512","authenticated-orcid":false,"given":"Hong","family":"Cheng","sequence":"additional","affiliation":[{"name":"Logistics Management Department, College of Management Science, Chengdu University of Technology, Chengdu 610059, China"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"1968","published-online":{"date-parts":[[2025,7,1]]},"reference":[{"key":"ref_1","doi-asserted-by":"crossref","first-page":"3545","DOI":"10.1108\/MD-09-2022-1251","article-title":"Green brands, customer satisfaction and sustainable performance in the Chinese manufacturing industry","volume":"61","author":"Waqas","year":"2023","journal-title":"Manag. 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