{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,25]],"date-time":"2026-02-25T15:46:23Z","timestamp":1772034383215,"version":"3.50.1"},"reference-count":52,"publisher":"MDPI AG","issue":"10","license":[{"start":{"date-parts":[[2020,9,25]],"date-time":"2020-09-25T00:00:00Z","timestamp":1600992000000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Symmetry"],"abstract":"<jats:p>The explanation of behaviors concerning telemedicine acceptance is an evolving area of study. This topic is currently more critical than ever, given that the COVID-19 pandemic is making resources scarcer within the health industry. The objective of this study is to determine which model, the Theory of Planned Behavior or the Technology Acceptance Model, provides greater explanatory power for the adoption of telemedicine addressing outlier-associated bias. We carried out an online survey of patients. The data obtained through the survey were analyzed using both consistent partial least squares path modeling (PLSc) and robust PLSc. The latter used a robust estimator designed for elliptically symmetric unimodal distribution. Both estimation techniques led to similar results, without inconsistencies in interpretation. In short, the results indicate that the Theory of Planned Behavior Model provides a significant explanatory power. Furthermore, the findings show that attitude has the most substantial direct effect on behavioral intention to use telemedicine systems.<\/jats:p>","DOI":"10.3390\/sym12101593","type":"journal-article","created":{"date-parts":[[2020,9,25]],"date-time":"2020-09-25T01:39:33Z","timestamp":1600997973000},"page":"1593","update-policy":"https:\/\/doi.org\/10.3390\/mdpi_crossmark_policy","source":"Crossref","is-referenced-by-count":36,"title":["Telemedicine Acceptance during the COVID-19 Pandemic: An Empirical Example of Robust Consistent Partial Least Squares Path Modeling"],"prefix":"10.3390","volume":"12","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-7089-1505","authenticated-orcid":false,"given":"Patricio","family":"Ram\u00edrez-Correa","sequence":"first","affiliation":[{"name":"School of Engineering, Universidad Cat\u00f3lica del Norte, Coquimbo 1781421, Chile"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-2843-7816","authenticated-orcid":false,"given":"Catalina","family":"Ram\u00edrez-Rivas","sequence":"additional","affiliation":[{"name":"School of Engineering, Universidad Cat\u00f3lica del Norte, Coquimbo 1781421, Chile"}]},{"given":"Jorge","family":"Alfaro-P\u00e9rez","sequence":"additional","affiliation":[{"name":"School of Engineering, Universidad Cat\u00f3lica del Norte, Coquimbo 1781421, Chile"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-7987-5015","authenticated-orcid":false,"given":"Ari","family":"Melo-Mariano","sequence":"additional","affiliation":[{"name":"Department of Production Engineering, Universidade de Bras\u00edlia, Campus Darcy Ribeiro Asa Norte, Bras\u00edlia 04457, Brazil"}]}],"member":"1968","published-online":{"date-parts":[[2020,9,25]]},"reference":[{"key":"ref_1","doi-asserted-by":"crossref","first-page":"407","DOI":"10.1108\/IntR-12-2017-0509","article-title":"Methodological research on partial least squares structural equation modeling (PLS-SEM): An analysis based on social network approaches","volume":"29","author":"Khan","year":"2019","journal-title":"Internet Res."},{"key":"ref_2","unstructured":"Hair, J.F.J., Hult, G.T.M., Ringle, C., and Sarstedt, M. 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