{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,10,25]],"date-time":"2026-10-25T05:52:34Z","timestamp":1792907554989,"version":"4.5.0"},"reference-count":63,"publisher":"MDPI AG","issue":"6","license":[{"start":{"date-parts":[[2024,5,23]],"date-time":"2024-05-23T00:00:00Z","timestamp":1716422400000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Systems"],"abstract":"<jats:p>Relieving the emotions of the public through government response is an important part of government emergency management. How governments respond in different situations can avoid stimulating negative emotions during emergencies? This paper analyzes the problem from the perspective of configuration; that is, this paper explores the combined effects of multiple factors on emotions. We construct the theoretical framework \u201cSituation-Responder-Content\u201d from situation, responder and response content, and use the government microblogs (n= 1517) from 23 major production accidents in China for the discussion with the use of fuzzy set qualitative comparison analysis (fsQCA). According to the results, the effective response types of different agencies in emergencies are summarized. Local authorities can respond in ways that include \u201cMeasures type\u201d and \u201cMeasures-Emotion type\u201d. Functional agencies can respond through \u201cMeasures type\u201d, \u201cMeasures-Emotion type\u201d and \u201cGovernment feature-Driven\u201d type. This study emphasizes that government response in emergencies is a systematic process. Responsive agencies need to release effective information on the basis of fully considering the situation and other factors. Configuration analysis should also be an important direction in government response research, which is helpful to the practice of government response in emergencies.<\/jats:p>","DOI":"10.3390\/systems12060183","type":"journal-article","created":{"date-parts":[[2024,5,23]],"date-time":"2024-05-23T03:49:03Z","timestamp":1716436143000},"page":"183","update-policy":"https:\/\/doi.org\/10.3390\/mdpi_crossmark_policy","source":"Crossref","is-referenced-by-count":1,"title":["How to Respond? The Impact of Government Response on Emotions in Emergencies from the Perspective of Configuration"],"prefix":"10.3390","volume":"12","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-7122-0455","authenticated-orcid":false,"given":"Shuo","family":"Shi","sequence":"first","affiliation":[{"name":"College of Public Administration, Huazhong University of Science and Technology, Wuhan 430074, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Guohua","family":"Wang","sequence":"additional","affiliation":[{"name":"College of Public Administration, Huazhong University of Science and Technology, Wuhan 430074, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-7612-8372","authenticated-orcid":false,"given":"Lu","family":"Zhang","sequence":"additional","affiliation":[{"name":"College of Public Administration, Huazhong University of Science and Technology, Wuhan 430074, China"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"1968","published-online":{"date-parts":[[2024,5,23]]},"reference":[{"key":"ref_1","doi-asserted-by":"crossref","first-page":"423","DOI":"10.1080\/10095020.2022.2139642","article-title":"Volunteered geographic information use in crisis, emergency and disaster management: A scoping review and a web atlas","volume":"27","author":"Tzavella","year":"2024","journal-title":"Geo-Spat. 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