{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,10,8]],"date-time":"2026-10-08T21:52:21Z","timestamp":1791496341515,"version":"4.3.4"},"reference-count":54,"publisher":"MDPI AG","issue":"16","license":[{"start":{"date-parts":[[2020,8,10]],"date-time":"2020-08-10T00:00:00Z","timestamp":1597017600000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["IJERPH"],"abstract":"<jats:p>This study investigated the impact of COVID-19 on the insurance industry by studying the case of Ghana from March to June 2020. With a parallel comparison to previous pandemics such as SARS-CoV, H1N1 and MERS, we developed outlines for simulating the impact of the pandemic on the insurance industry. The study used qualitative and quantitative interviews to estimate the impact of the pandemic. Presently, the trend is an economic recession with decreasing profits but increasing claims. Due to the cancellation of travels, events and other economic losses, the Ghanaian insurance industry witnessed a loss currently estimated at GH \u023b112 million. Our comparison and forecast predicts a normalization of economic indicators from January 2021. In the meantime, while the pandemic persists, insurers should adapt to working from remote locations, train and equip staff to work under social distancing regulations, enhance cybersecurity protocols and simplify claims\/premium processing using e-payment channels. It will require the collaboration of the Ghana Ministry of Health, Banking Sector, Police Department, Customs Excise and Preventive Service, other relevant Ministries and the international community to bring the pandemic to a stop.<\/jats:p>","DOI":"10.3390\/ijerph17165766","type":"journal-article","created":{"date-parts":[[2020,8,10]],"date-time":"2020-08-10T05:07:23Z","timestamp":1597036043000},"page":"5766","update-policy":"https:\/\/doi.org\/10.3390\/mdpi_crossmark_policy","source":"Crossref","is-referenced-by-count":74,"title":["The Impact of COVID-19 on the Insurance Industry"],"prefix":"10.3390","volume":"17","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-2672-9217","authenticated-orcid":false,"given":"Pius","family":"Babuna","sequence":"first","affiliation":[{"name":"School of Environment, Beijing Normal University, Beijing 100875, China"},{"name":"Department of Geography and Environmental Science, The University of Reading, Whiteknights, P.O. Box 227, Reading RG6 6AB, UK"},{"name":"College of Agriculture and Natural Resources, Kwame Nkrumah University of Science and Technology, Kumasi PMB KNUST, Ghana"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-8387-5213","authenticated-orcid":false,"given":"Xiaohua","family":"Yang","sequence":"additional","affiliation":[{"name":"School of Environment, Beijing Normal University, Beijing 100875, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-1722-3959","authenticated-orcid":false,"given":"Amatus","family":"Gyilbag","sequence":"additional","affiliation":[{"name":"College of Agriculture and Natural Resources, Kwame Nkrumah University of Science and Technology, Kumasi PMB KNUST, Ghana"},{"name":"Chinese Academy of Agricultural Sciences (CAAS), Institute of Environment and Sustainable Development in Agriculture (GSCAAS), Haidian District, Beijing 100875, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-8598-9214","authenticated-orcid":false,"given":"Doris Abra","family":"Awudi","sequence":"additional","affiliation":[{"name":"College of Agriculture and Natural Resources, Kwame Nkrumah University of Science and Technology, Kumasi PMB KNUST, Ghana"},{"name":"Department of Nutrition and Food Hygiene, School of Public Health, Nanjing Medical University, Longmian Avenue 101, Nanjing 211166, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-8485-0170","authenticated-orcid":false,"given":"David","family":"Ngmenbelle","sequence":"additional","affiliation":[{"name":"College of Agriculture and Natural Resources, Kwame Nkrumah University of Science and Technology, Kumasi PMB KNUST, Ghana"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Dehui","family":"Bian","sequence":"additional","affiliation":[{"name":"School of Environment, Beijing Normal University, Beijing 100875, China"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"1968","published-online":{"date-parts":[[2020,8,10]]},"reference":[{"key":"ref_1","unstructured":"WHO\u2014World Health Organization (2020, June 21). 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