{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,12]],"date-time":"2026-01-12T23:36:07Z","timestamp":1768260967557,"version":"3.49.0"},"reference-count":87,"publisher":"MDPI AG","issue":"1","license":[{"start":{"date-parts":[[2023,1,16]],"date-time":"2023-01-16T00:00:00Z","timestamp":1673827200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"funder":[{"DOI":"10.13039\/501100001871","name":"Funda\u00e7\u00e3o para a Ci\u00eancia e Tecnologia","doi-asserted-by":"publisher","award":["UIDB\/04928\/2020"],"award-info":[{"award-number":["UIDB\/04928\/2020"]}],"id":[{"id":"10.13039\/501100001871","id-type":"DOI","asserted-by":"publisher"}]},{"DOI":"10.13039\/501100001871","name":"Funda\u00e7\u00e3o para a Ci\u00eancia e Tecnologia","doi-asserted-by":"publisher","award":["UIDB\/05021\/2020"],"award-info":[{"award-number":["UIDB\/05021\/2020"]}],"id":[{"id":"10.13039\/501100001871","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Administrative Sciences"],"abstract":"<jats:p>Objective: The main objective of this study is to evaluate the impact of sustainable human resources management (SHRM) and internal communication (IC) on turnover intention (TI) and employee performance (PER) while assessing the mediating role of organizational attractiveness (AT) over these relationships. In this sense, this study intends to evaluate the effect of SHRM and IC on employee PER and TI, with AT acting as the mediator in a joint model of analysis. Methodology: To achieve the aforementioned purposes, a cross-sectional quantitative study was prepared using the Structural Equation Model (SEM). In total, 177 individuals participated in the study. Regarding gender, 62.4% were female. Participants came from all districts of Portugal and were aged from 21 years old to over 55 years old. Results: The main results show that both SHRM and IC are significantly correlated with AT, PER, and TI. Additionally, AT has a total mediation effect in the relationship between SHRM, PER, and TI and also between IC, PER, and TI. Practical implications: These results seem to support the need for organizations to invest in combined strategies and practices that aim to intertwine SHRM and IC towards the benefit of the worker. Both areas have been shown to have solid effects over PER and TI, as well as on the development of favorable worker perceptions that identify the organization as a good place to work. Practitioners should look at both SHRM and IC as valid ways of stimulating the quality of the worker\u2013organization relationship. Incorporating these areas into common strategic planning and consecutive practices seems advisable regarding workers\u2019 performance and employee retention.<\/jats:p>","DOI":"10.3390\/admsci13010024","type":"journal-article","created":{"date-parts":[[2023,1,16]],"date-time":"2023-01-16T03:40:34Z","timestamp":1673840434000},"page":"24","update-policy":"https:\/\/doi.org\/10.3390\/mdpi_crossmark_policy","source":"Crossref","is-referenced-by-count":22,"title":["\u201cSearching for Gold\u201d with Sustainable Human Resources Management and Internal Communication: Evaluating the Mediating Role of Employer Attractiveness for Explaining Turnover Intention and Performance"],"prefix":"10.3390","volume":"13","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-4115-5290","authenticated-orcid":false,"given":"Daniel Roque","family":"Gomes","sequence":"first","affiliation":[{"name":"Polytechnic Institute of Coimbra, ICNOVA\u2014NOVA Institute of Communication, 1069-061 Lisbon, Portugal"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-1228-2522","authenticated-orcid":false,"given":"Neuza","family":"Ribeiro","sequence":"additional","affiliation":[{"name":"CARME\u2014Center of Applied Research on Management and Economics, Polytechnic Institute of Leiria, 2411-901 Leiria, Portugal"}]},{"given":"Maria Jo\u00e3o","family":"Santos","sequence":"additional","affiliation":[{"name":"Lisbon School of Economics and Management\u2014ISEG, SOCIUS\u2014Centro de Investiga\u00e7\u00e3o em Sociologia e das Organiza\u00e7\u00f5es, 1200-781 Lisboa, Portugal"}]}],"member":"1968","published-online":{"date-parts":[[2023,1,16]]},"reference":[{"key":"ref_1","doi-asserted-by":"crossref","unstructured":"Agnihotri, Arpita, and Bhattacharya, Saurabh (2021). CSR fit and organizational attractiveness for job applicants. International Journal of Organizational Analysis, ahead-of-print.","DOI":"10.5465\/AMBPP.2021.12604abstract"},{"key":"ref_2","doi-asserted-by":"crossref","first-page":"74","DOI":"10.1108\/JWAM-09-2017-0027","article-title":"The relationship among job characteristics, organizational commitment and employee turnover intentions: A reciprocation perspective","volume":"10","author":"Ahmad","year":"2018","journal-title":"Journal of Work-Applied Management"},{"key":"ref_3","doi-asserted-by":"crossref","first-page":"219","DOI":"10.1023\/A:1011157116322","article-title":"Are you attracted? Do you intend to pursue? A recruiting policy-capturing study","volume":"16","author":"Bauer","year":"2001","journal-title":"Journal of Business and Psychology"},{"key":"ref_4","first-page":"519","article-title":"Human resource management practice and employee performance: The role of job satisfaction","volume":"8","author":"Alsafadi","year":"2020","journal-title":"Journal of Asian Finance, Economics and Business"},{"key":"ref_5","doi-asserted-by":"crossref","first-page":"262","DOI":"10.5771\/0935-9915-2012-3-262","article-title":"Employer branding: Sustainable hrm as a competitive advantage in the market for high-quality employees","volume":"23","author":"App","year":"2012","journal-title":"Management Revue"},{"key":"ref_6","doi-asserted-by":"crossref","unstructured":"Balaskas, Stefanos, Panagiotarou, Aliki, and Rigou, Maria (2020). The Influence of Trustworthiness and Technology Acceptance Factors on the Usage of e-Government Services during COVID-19: A Case Study of Post COVID-19 Greece. Administrative Sciences, 12.","DOI":"10.3390\/admsci12040129"},{"key":"ref_7","unstructured":"Brundtland Commission (1987). Report of the World Commission on Environment and Development: Our Common Future, Oxford University Press."},{"key":"ref_8","doi-asserted-by":"crossref","first-page":"161","DOI":"10.1037\/0021-9010.86.1.161","article-title":"The effect of item content overlap on organizational commitment questionnaire-turnover cognition relationships","volume":"86","author":"Bozeman","year":"2001","journal-title":"Journal of Applied Psychology"},{"key":"ref_9","doi-asserted-by":"crossref","unstructured":"Paill\u00e9, Pascal (2022). Modeling Green Human Resources Management and Attraction to Organizations, Palgrave Macmillan. Green Human Resources Management Research.","DOI":"10.1007\/978-3-031-06558-3"},{"key":"ref_10","doi-asserted-by":"crossref","first-page":"201","DOI":"10.1108\/IJPPM-11-2018-0384","article-title":"Effects of green human resource management: Testing a moderated mediation model","volume":"70","author":"Chaudhary","year":"2020","journal-title":"International Journal of Productivity and Performance Management"},{"key":"ref_11","doi-asserted-by":"crossref","first-page":"74","DOI":"10.15604\/ejbm.2019.07.01.007","article-title":"The effect of person-organization fit on organizational identification: The mediating role of organizational attractiveness","volume":"7","author":"Cinar","year":"2019","journal-title":"Eurasian Journal of Business and Management Eurasian Publications"},{"key":"ref_12","unstructured":"Yu, Kang Yang Trevor, and Cable, Daniel M. (2013). Employer Brand Equity and Recruitment Research. The Oxford Handbook of Recruitment, Oxford Library of Psychology."},{"key":"ref_13","first-page":"363","article-title":"Does good internal communication enhance life satisfaction?","volume":"24","year":"2020","journal-title":"Journal of Communication Management"},{"key":"ref_14","first-page":"263","article-title":"Sustainable HRM: Bridging theory and practice through the \u201cRespect Openness Continuity Model","volume":"25","author":"Segers","year":"2014","journal-title":"Management Review"},{"key":"ref_15","first-page":"1","article-title":"Evidence of diferent models of socially responsible HRM in Europe","volume":"28","year":"2018","journal-title":"Business Ethics European Review"},{"key":"ref_16","first-page":"240","article-title":"Finding the jigsaw piece for our jigsaw puzzle with corporate social responsibility: The impact of CSR on prospective applicants\u2019 responses","volume":"12","author":"Duarte","year":"2014","journal-title":"Management Research"},{"key":"ref_17","doi-asserted-by":"crossref","first-page":"93","DOI":"10.1504\/WREMSD.2019.098469","article-title":"Corporate social responsibility, job satisfaction and costumer orientation in Angola","volume":"15","author":"Duarte","year":"2019","journal-title":"World Review of Entrepreneurship, Management and Sustainable Development"},{"key":"ref_18","first-page":"100705","article-title":"Common Good HRM: A paradigm shift in Sustainable HRM?","volume":"30","author":"Ehnert","year":"2019","journal-title":"Human Resource Management Review"},{"key":"ref_19","doi-asserted-by":"crossref","first-page":"88","DOI":"10.1080\/09585192.2015.1024157","article-title":"Reporting on sustainability and HRM: A comparative study of sustainability reporting practices by the world\u2019s largest companies","volume":"27","author":"Ehnert","year":"2016","journal-title":"International Journal of Human Resource Management"},{"key":"ref_20","doi-asserted-by":"crossref","unstructured":"Ehnert, Ina, Harry, Wes, and Zink, Klaus J. (2014). Sustainability and HRM. Sustainability and Human Resource Management, Springer. CSR, Sustainability, Ethics & Governance.","DOI":"10.1007\/978-3-642-37524-8"},{"key":"ref_21","doi-asserted-by":"crossref","unstructured":"Elkington, John (1998). Cannibals with Forks: The Triple Bottom Line of 21st Century Business, New Society.","DOI":"10.1002\/tqem.3310080106"},{"key":"ref_22","unstructured":"Fishbein, Martin, and Ajzen, Icek (1975). Belief, Attitude, Intention and Behaviour: An Introduction to Theory and Research, Addison-Wesley."},{"key":"ref_23","doi-asserted-by":"crossref","first-page":"39","DOI":"10.1177\/002224378101800104","article-title":"Evaluating structural equation models with unobservable variables and measurement error","volume":"18","author":"Fornell","year":"1981","journal-title":"Journal of Marketing Research"},{"key":"ref_24","first-page":"543","article-title":"The impacto f CSR perceptions on workers\u2019 turnover intentions: Exploring the supervisor exchange process and the role of perceived external prestige","volume":"17","author":"Coelho","year":"2020","journal-title":"Social Responsibility Journal"},{"key":"ref_25","first-page":"203","article-title":"Do applicant\u2019s prior experiences influence organizational attractiveness prediction?","volume":"8","author":"Gomes","year":"2010","journal-title":"Management Research"},{"key":"ref_26","doi-asserted-by":"crossref","first-page":"684","DOI":"10.1108\/00483481111169634","article-title":"Organizational attractiveness and prospective applicants\u2019 intentions to apply","volume":"40","author":"Gomes","year":"2011","journal-title":"Personnel Review"},{"key":"ref_27","doi-asserted-by":"crossref","first-page":"209","DOI":"10.1504\/IJHRDM.2019.100635","article-title":"Combining behaviourist and interactionist approaches to explain applicants\u2019 attraction to organizations","volume":"19","author":"Gomes","year":"2019","journal-title":"International Journal of Human Resources Development and Management"},{"key":"ref_28","doi-asserted-by":"crossref","unstructured":"Machado, Carolina, and Davim, J. Paulo (2022). Designing an Interactionist Approach for Sustainable HRM: Might the Borders and Overlaps with Internal Communication Lead to a Common End?. Sustainability and Intelligent Management, Springer. Management and Industrial Engineering.","DOI":"10.1007\/978-3-030-98036-8"},{"key":"ref_29","doi-asserted-by":"crossref","unstructured":"Gomes, Daniel Roque, Louren\u00e7o, Patricia, and Ribeiro, Neuza (2021). When Covid-19 is the invader and internal communication is the hero: Understanding the influence of internal communication on individual performance and evaluating the mediating role of perceived support. Administrative Sciences, 11.","DOI":"10.3390\/admsci11040136"},{"key":"ref_30","doi-asserted-by":"crossref","unstructured":"Gomes, Gabriela Pedro, Ribeiro, Neuza, and Gomes, Daniel Roque (2022). The Impact of Burnout on Police Officers\u2019 Performance and Turnover Intention: The Moderating Role of Compassion Satisfaction. Administrative Sciences, 12.","DOI":"10.3390\/admsci12030092"},{"key":"ref_31","unstructured":"Grunig, James E. (1992). Symmetrical systems of internal communication. Excellence in Public Relations and Communication Management, Lawrence Erlbaum Associates."},{"key":"ref_32","doi-asserted-by":"crossref","first-page":"986","DOI":"10.1177\/0013164403258403","article-title":"Measuring attraction to organizations","volume":"63","author":"Highhouse","year":"2003","journal-title":"Educational and Psychological Measurement"},{"key":"ref_33","doi-asserted-by":"crossref","first-page":"44","DOI":"10.46754\/jssm.2021.12.004","article-title":"Can sustainable hrm practices attract talent-cross lagged study amongst prospective employees in India","volume":"16","author":"Jafri","year":"2021","journal-title":"Journal of Sustainability Science and Management"},{"key":"ref_34","doi-asserted-by":"crossref","first-page":"18","DOI":"10.1108\/eb028263","article-title":"Organizational commitment and job satisfaction as predictors of employee turnover intentions","volume":"15","author":"Jenkins","year":"1992","journal-title":"Management Research News"},{"key":"ref_35","doi-asserted-by":"crossref","first-page":"871","DOI":"10.1111\/emre.12402","article-title":"From sustainable HRM to employee performance: A complex and intertwined road","volume":"17","author":"Lacerda","year":"2020","journal-title":"European Management Review"},{"key":"ref_36","doi-asserted-by":"crossref","first-page":"624","DOI":"10.1108\/JAMR-10-2021-0343","article-title":"The impact of linkedin posts on employer brand perception and the mediating effects of employer attractiveness and corporate reputation","volume":"19","author":"Joglekar","year":"2022","journal-title":"Journal of Advances in Management Research"},{"key":"ref_37","doi-asserted-by":"crossref","first-page":"411","DOI":"10.9790\/487X-16944144","article-title":"Organizational attractiveness as a predictor of employee retention","volume":"16","author":"Joseph","year":"2014","journal-title":"IOSR Journal of Business and Management"},{"key":"ref_38","first-page":"303","article-title":"Disclosing hrm-performance linkage: Current research status and future directions","volume":"9","author":"Kazlauskaite","year":"2010","journal-title":"Transformations in Business and Economics"},{"key":"ref_39","doi-asserted-by":"crossref","first-page":"201","DOI":"10.1037\/0033-2909.96.1.201","article-title":"Estimating the nonlinear and interactive effects of latent variables","volume":"96","author":"Kenny","year":"1984","journal-title":"Psychological Bulletin"},{"key":"ref_40","doi-asserted-by":"crossref","first-page":"1832811","DOI":"10.1080\/23311975.2020.1832811","article-title":"Mediating role of organizational attractiveness on the relationship between green recruitment and job pursuit intention among students of Universiti Teknologi Malaysia","volume":"7","author":"Khan","year":"2020","journal-title":"Cogent Business & Managment"},{"key":"ref_41","doi-asserted-by":"crossref","first-page":"1069","DOI":"10.1080\/09585192.2013.816863","article-title":"Beyond Strategic Human Resource Management: Is Sustainable Human Resource Management the Next Approach?","volume":"25","author":"Kramar","year":"2014","journal-title":"International Journal of Human Resource Management"},{"key":"ref_42","doi-asserted-by":"crossref","first-page":"43","DOI":"10.5093\/jwop2022a4","article-title":"Losing and regaining organizational attractiveness during the recruitment process: A multiple-segment factorial vignette study","volume":"38","author":"Krys","year":"2022","journal-title":"Journal of Work and Organizational Psychology"},{"key":"ref_43","unstructured":"Ferris, G., Rosen, S., and Barnum, D. (1995). Human resource management and organizational effectiveness. Handbook of Human Resource Management, Blackwell."},{"key":"ref_44","doi-asserted-by":"crossref","first-page":"279","DOI":"10.1007\/s41060-022-00329-w","article-title":"Predicting and explaining employee turnover intention","volume":"14","author":"Lazzari","year":"2022","journal-title":"International Journal of Data Science and Analytics"},{"key":"ref_45","doi-asserted-by":"crossref","first-page":"371","DOI":"10.1037\/a0013504","article-title":"Do they see eye to eye? Management and employee perspectives of high-performance work systems and influence processes on service quality","volume":"94","author":"Liao","year":"2009","journal-title":"Journal of Applied Psychology"},{"key":"ref_46","doi-asserted-by":"crossref","first-page":"51","DOI":"10.1002\/hrm.20145","article-title":"Employer branding in the Belgian Army: The importance of instrumental and symbolic beliefs for potential applicants, actual applicants, and military employees","volume":"46","author":"Lievens","year":"2007","journal-title":"Human Resource Management"},{"key":"ref_47","doi-asserted-by":"crossref","first-page":"30","DOI":"10.1111\/1464-0597.00047","article-title":"Organizational attractiveness for prospective applicants: A person-organization fit perspective","volume":"50","author":"Lievens","year":"2001","journal-title":"Applied Psychology: An International Review"},{"key":"ref_48","doi-asserted-by":"crossref","first-page":"222","DOI":"10.22495\/jgrv10i4siart3","article-title":"The impact of human resource management practices on employee performance and the mediating role of employee commitment","volume":"10","author":"Mahfouz","year":"2021","journal-title":"Journal of Governance & Regulation"},{"key":"ref_49","doi-asserted-by":"crossref","unstructured":"Manzoor, Faiza, Wei, Longbao, B\u00e1nyai, Tam\u00e1s, Nurunnabi, Mohammad, and Subhan, Qazi Abdul (2019). An examination of Sustainable HRM practices on Job Performance: An application of Trainning as a moderator. Sustainability, 11.","DOI":"10.3390\/su11082263"},{"key":"ref_50","doi-asserted-by":"crossref","first-page":"407","DOI":"10.1108\/EJTD-10-2015-0077","article-title":"The link between training satisfaction, work engagement and turnover intention","volume":"40","author":"Memon","year":"2016","journal-title":"European Journal of Trainning and Development"},{"key":"ref_51","doi-asserted-by":"crossref","first-page":"21","DOI":"10.1108\/IJM-04-2018-0127","article-title":"Satisfaction matters: The relationships between hrm practices, work engagement and turnover intention","volume":"42","author":"Memon","year":"2021","journal-title":"International Journal of Manpower"},{"key":"ref_52","doi-asserted-by":"crossref","first-page":"301","DOI":"10.1080\/1062726X.2014.908720","article-title":"The Effects of Authentic Leadership on Strategic Internal Communication and Employee-Organization Relationships","volume":"26","author":"Men","year":"2014","journal-title":"Journal of Public Relations Research"},{"key":"ref_53","doi-asserted-by":"crossref","first-page":"19","DOI":"10.1186\/s40359-020-0387-8","article-title":"Perceived organizational justice and turnover intention among hospital healthcare workers","volume":"8","author":"Mengstie","year":"2020","journal-title":"BMC Psychology"},{"key":"ref_54","doi-asserted-by":"crossref","first-page":"962531","DOI":"10.3389\/fenvs.2022.962531","article-title":"Impact of green human resources management on organizational reputation and attractiveness: The mediated-moderate model","volume":"10","author":"Merlin","year":"2022","journal-title":"Frontiers in Environmental Science"},{"key":"ref_55","doi-asserted-by":"crossref","unstructured":"Miao, Siyuan, and Rhee, Jaehoon (2020). How much does extrinsic motivation of intrinsic motivation affect job engagement or turnover intention? A comparison study in China. Sustainability, 12.","DOI":"10.3390\/su12093630"},{"key":"ref_56","first-page":"97","article-title":"Employer Attractiveness and Employee Performance: An Exploratory Study","volume":"11","author":"Nguyen","year":"2021","journal-title":"Journal of System and Management Sciences"},{"key":"ref_57","doi-asserted-by":"crossref","unstructured":"Boxall, Peter, Purcell, John, and Wright, Patrick (2007). Recruitment strategy. The Oxford Handbook of Human Resource Management, University Press.","DOI":"10.1093\/oxfordhb\/9780199547029.001.0001"},{"key":"ref_58","doi-asserted-by":"crossref","first-page":"1206","DOI":"10.1108\/LODJ-01-2021-0016","article-title":"Linking emotional intelligence to turnover intention: Lmx and affective organizational commitment as serial mediators","volume":"42","author":"Ouerdian","year":"2021","journal-title":"Leadership and Organizational Development Journal"},{"key":"ref_59","doi-asserted-by":"crossref","unstructured":"Pfeffer, Jeffrey (1994). Competitive Advantage through People, Harvard Business School Press.","DOI":"10.2307\/41165742"},{"key":"ref_60","doi-asserted-by":"crossref","first-page":"879","DOI":"10.1037\/0021-9010.88.5.879","article-title":"Common method biases in behavioural research: A critical review of the literature and recommended remedies","volume":"88","author":"Podsakoff","year":"2003","journal-title":"Journal of Applied Psychology"},{"key":"ref_61","doi-asserted-by":"crossref","first-page":"12","DOI":"10.47672\/ajpr.1108","article-title":"The effects of internal communications on staff performance in corporate organizations: A critical review","volume":"1","author":"Polycarp","year":"2022","journal-title":"American Journal of Public Relations"},{"key":"ref_62","doi-asserted-by":"crossref","first-page":"185","DOI":"10.1080\/00273170701341316","article-title":"Addressing moderated mediation hypothesis: Theory, Methods and Prescription","volume":"42","author":"Preacher","year":"2007","journal-title":"Multivariate Behavioral Research"},{"key":"ref_63","doi-asserted-by":"crossref","first-page":"241","DOI":"10.1177\/2631454119873495","article-title":"Sustainable Human Resource Management: A Literature-based Introduction","volume":"212","author":"Randev","year":"2019","journal-title":"NHRD Network Journal"},{"key":"ref_64","doi-asserted-by":"crossref","first-page":"76","DOI":"10.5539\/ass.v14n12p76","article-title":"Uncovering the Role of Internal CSR on Organizational Attractiveness and Turnover Intention: The Effect of Procedural Justice and Extraversion","volume":"14","author":"Ranjan","year":"2018","journal-title":"Asian Social Science"},{"key":"ref_65","first-page":"57","article-title":"Impact of sustainable human resources management practices in organizational performance of banking sector in Trincomalee district in Sri Lanka","volume":"5","author":"Raveenther","year":"2020","journal-title":"International Journal of Advanced Engineering and Management Research"},{"key":"ref_66","doi-asserted-by":"crossref","first-page":"1962","DOI":"10.1108\/PR-07-2016-0156","article-title":"Workplace authenticity as na attribute of employer attractiveness","volume":"46","author":"Reis","year":"2017","journal-title":"Personnel Review"},{"key":"ref_67","doi-asserted-by":"crossref","unstructured":"Ribeiro, Neuza, Gomes, Daniel, Oliveira, Ana Rita, and Semedo, Ana Suzete Dias (2021a). The impact of work-family conflict on employee engagement, performance and turnover intention. International Journal of Organizational Analysis, in press.","DOI":"10.1108\/IJOA-02-2021-2646"},{"key":"ref_68","doi-asserted-by":"crossref","first-page":"2163","DOI":"10.1108\/IJPPM-10-2018-0373","article-title":"How managerial coaching promotes employee\u2019s affective commitment and individual performance","volume":"70","author":"Ribeiro","year":"2021b","journal-title":"International Journal of Productivity and Performance Management"},{"key":"ref_69","doi-asserted-by":"crossref","unstructured":"Ribeiro, Neuza, Gupta, Manish, Gomes, Daniel, and Alexandre, Nelia (2020a). Impact of psychological capital (PsyCap) on affective commitment: Mediating role of affective well-being. International Journal of Organizational Analysis.","DOI":"10.1108\/IJOA-04-2020-2122"},{"key":"ref_70","doi-asserted-by":"crossref","first-page":"2097","DOI":"10.1108\/IJCHM-06-2019-0579","article-title":"Authentic leadership\u2019s Effect on costumer orientation and turnover intention among Portuguese hospitality employees: The mediating role of affective commitment","volume":"32","author":"Ribeiro","year":"2020b","journal-title":"International Journal of Contemporary Hospitality Management"},{"key":"ref_71","doi-asserted-by":"crossref","unstructured":"Rom\u00e3o, Soraia, Ribeiro, Neuza, Gomes, Daniel Roque, and Singh, Sharda (2022). The Impact of Leaders\u2019 Coaching Skills on Employees\u2019 Happiness and Turnover Intention. Administrative Sciences, 12.","DOI":"10.3390\/admsci12030084"},{"key":"ref_72","doi-asserted-by":"crossref","first-page":"337","DOI":"10.1080\/13602381.2012.747784","article-title":"Attracting gold-collar workers: Comparing organizational attractiveness and work-related values across generations in China, India and Thailand","volume":"19","author":"Roongrerngsuke","year":"2013","journal-title":"Asia Pacific Business Review"},{"key":"ref_73","doi-asserted-by":"crossref","first-page":"307","DOI":"10.1186\/s12913-019-4144-8","article-title":"The role of organizational attractiveness in an internal market-oriented culture (IMOC): A study of hospital frontline employees","volume":"19","author":"Lien","year":"2019","journal-title":"BMC Health Services Research"},{"key":"ref_74","doi-asserted-by":"crossref","first-page":"758","DOI":"10.1287\/orsc.10.6.758","article-title":"A self-efficacy theory explanation for the management of remote workers in virtual organizations","volume":"10","author":"Staples","year":"1999","journal-title":"Organization Science"},{"key":"ref_75","doi-asserted-by":"crossref","first-page":"484","DOI":"10.1108\/SRJ-07-2015-0095","article-title":"Corporate social responsibility and organizational attractiveness: Implications for talent management","volume":"12","author":"Story","year":"2016","journal-title":"Social Responsibility Journal"},{"key":"ref_76","unstructured":"Titang, Franklin (2022, December 01). The Impact of Internal Communication on Employee Performance in an Organization. Available online: https:\/\/ssrn.com\/abstract=2865675."},{"key":"ref_77","doi-asserted-by":"crossref","unstructured":"Tkalac Ver\u010di\u010d, Ana, Gali\u0107, Zvonimir, and \u017dnidar, Kre\u0161imir (2021). The Relationship of Internal Communication Satisfaction with Employee Engagement and Employer Attractiveness: Testing the Joint Mediating Effect of the Social Exchange Quality Indicators. International Journal of Business Communication.","DOI":"10.1177\/23294884211053839"},{"key":"ref_78","doi-asserted-by":"crossref","first-page":"56","DOI":"10.1287\/orsc.1070.0294","article-title":"Managing the impact of employee turnover on performance: The role of process conformance","volume":"19","author":"Ton","year":"2008","journal-title":"Organization Science"},{"key":"ref_79","doi-asserted-by":"crossref","unstructured":"Tortia, Ermanno C., Sacchetti, Silvia, and L\u00f3pez-Arceiz, Francisco J. (2022). A Human Growth Perspective on Sustainable HRM Practices, Worker Well-Being and Organizational Performance. Sustainability, 14.","DOI":"10.3390\/su141711064"},{"key":"ref_80","doi-asserted-by":"crossref","first-page":"3111","DOI":"10.54055\/ejtr.v31i.2296","article-title":"Personality and commitment as predictors of turnover intentions among Greek employees in the lodging industry","volume":"31","author":"Tsaousoglou","year":"2022","journal-title":"European Journal of Tourism Research"},{"key":"ref_81","doi-asserted-by":"crossref","first-page":"103222","DOI":"10.1016\/j.ijhm.2022.103222","article-title":"The laws of attraction: Role of green human resources, culture and environmental performance in the hospitality sector","volume":"103","author":"Umrani","year":"2022","journal-title":"International Journal of Hospitality Management"},{"key":"ref_82","first-page":"103","article-title":"Internal communication: Practices and implications","volume":"14","author":"Verghese","year":"2017","journal-title":"SCMS Journal of Indian Management"},{"key":"ref_83","doi-asserted-by":"crossref","first-page":"177","DOI":"10.1108\/13563280710744847","article-title":"Re-Thinking Internal Communication: A Stakeholder Approach","volume":"12","author":"Welch","year":"2007","journal-title":"Corporate Communications: An International Journal"},{"key":"ref_84","doi-asserted-by":"crossref","unstructured":"Wiefek, Jasmin, and Heinitz, Kathrin (2021). The Common Good Balance Sheet and Employees\u2019 Perceptions, Attitudes and Behaviors. Sustainability, 13.","DOI":"10.3390\/su13031592"},{"key":"ref_85","doi-asserted-by":"crossref","first-page":"102","DOI":"10.1016\/j.ijhm.2018.04.009","article-title":"Innovation, sustainable HRM and customer satisfaction","volume":"76","author":"Wikhamn","year":"2019","journal-title":"International Journal of Hospitality Management"},{"key":"ref_86","first-page":"1","article-title":"Examining the Effects of Intenral Communication and Emotacional Culture on Employees\u2019 Organizational Identication","volume":"58","author":"Yue","year":"2020","journal-title":"International Journal of Business Communication"},{"key":"ref_87","unstructured":"Xuan, Yu, Li, Haihong, Miao, Ling, Jun, Wen, and Xia, Wenjing (, January May). Measuring Sustainable Human Resource Management under the New Economic Era. Paper presented at 2021 International Conference on Economic Innovation and Low-Carbon Development (EILCD 2021), Qingdao, China."}],"container-title":["Administrative Sciences"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.mdpi.com\/2076-3387\/13\/1\/24\/pdf","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,10,10]],"date-time":"2025-10-10T18:07:07Z","timestamp":1760119627000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.mdpi.com\/2076-3387\/13\/1\/24"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2023,1,16]]},"references-count":87,"journal-issue":{"issue":"1","published-online":{"date-parts":[[2023,1]]}},"alternative-id":["admsci13010024"],"URL":"https:\/\/doi.org\/10.3390\/admsci13010024","relation":{},"ISSN":["2076-3387"],"issn-type":[{"value":"2076-3387","type":"electronic"}],"subject":[],"published":{"date-parts":[[2023,1,16]]}}}