{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,11]],"date-time":"2026-03-11T01:50:09Z","timestamp":1773193809412,"version":"3.50.1"},"reference-count":27,"publisher":"MDPI AG","issue":"8","license":[{"start":{"date-parts":[[2024,8,12]],"date-time":"2024-08-12T00:00:00Z","timestamp":1723420800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"funder":[{"DOI":"10.13039\/501100001871","name":"Funda\u00e7\u00e3o para a Ci\u00eancia e Tecnologia (FCT)","doi-asserted-by":"publisher","award":["UIDB\/00151\/2020"],"award-info":[{"award-number":["UIDB\/00151\/2020"]}],"id":[{"id":"10.13039\/501100001871","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Administrative Sciences"],"abstract":"<jats:p>In the context of highly competitive markets, organizations face dynamic challenges, requiring effective solutions to maintain and enhance their competitive standing. Performance measurement, supported by advanced information systems, is critical for organizational improvement. This study involves the implementation of key performance indicators (KPIs) within an automotive components company. Insights from employees across various departments were gathered for the development and deployment of 22 new KPIs across the Purchasing, Sales, Logistics, Quality, Human Resources, Occupational Health and Safety, Research and Development, and Finance departments of the company. The new indicators implemented were applied to all the group\u2019s companies and standardized throughout the companies\u2019 group. As a result, the implementation of new indicators and the consultation of graphs and visual elements present in the dashboards developed using Power BI enabled senior managers to make detailed and precise analyses, which led to faster and more considered decisions. It also enabled senior managers to make comparisons between the results of the group\u2019s different companies by looking at dynamic, interactive graphs. The methodologies and tools discussed (KPIs and dashboards) have broader applications across different industries, highlighting the relevance and versatility of KPIs and dashboards in organizational performance management.<\/jats:p>","DOI":"10.3390\/admsci14080175","type":"journal-article","created":{"date-parts":[[2024,8,12]],"date-time":"2024-08-12T05:19:38Z","timestamp":1723439978000},"page":"175","update-policy":"https:\/\/doi.org\/10.3390\/mdpi_crossmark_policy","source":"Crossref","is-referenced-by-count":6,"title":["Implementing Key Performance Indicators and Designing Dashboard Solutions in an Automotive Components Company: A Case Study"],"prefix":"10.3390","volume":"14","author":[{"ORCID":"https:\/\/orcid.org\/0009-0006-2033-2370","authenticated-orcid":false,"given":"Francisco","family":"Nunes","sequence":"first","affiliation":[{"name":"Department of Electromechanical Engineering, Faculty of Engineering, University of Beira Interior, 6201-001 Covilh\u00e3, Portugal"}]},{"given":"Edgar","family":"Alexandre","sequence":"additional","affiliation":[{"name":"ACI\u2014Automotive Compounding Industry Ld\u00aa\/Perplastic Group, 6300-625 Guarda, Portugal"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-1691-1709","authenticated-orcid":false,"given":"Pedro Dinis","family":"Gaspar","sequence":"additional","affiliation":[{"name":"Department of Electromechanical Engineering, Faculty of Engineering, University of Beira Interior, 6201-001 Covilh\u00e3, Portugal"},{"name":"C-MAST\u2014Centre for Mechanical and Aerospace Science and Technologies, 6201-001 Covilh\u00e3, Portugal"}]}],"member":"1968","published-online":{"date-parts":[[2024,8,12]]},"reference":[{"key":"ref_1","doi-asserted-by":"crossref","first-page":"229","DOI":"10.1016\/j.esr.2019.03.004","article-title":"Key Performance Indicators for Energy Management in the Swedish Pulp and Paper Industry","volume":"24","author":"Andersson","year":"2019","journal-title":"Energy Strategy Reviews"},{"key":"ref_2","doi-asserted-by":"crossref","first-page":"13","DOI":"10.1109\/EMR.2018.2810104","article-title":"Key Performance Indicators: Ideation to Creation","volume":"46","author":"Bishop","year":"2018","journal-title":"IEEE Engineering Management Review"},{"key":"ref_3","doi-asserted-by":"crossref","unstructured":"Cruz Villaz\u00f3n, Carolina, Pinilla, Leonardo Sastoque, Olaso, Jos\u00e9 Ram\u00f3n Otegi, Gandarias, Nerea Toledo, and Lacalle, Norberto L\u00f3pez de (2020). 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