{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,10]],"date-time":"2026-03-10T07:09:10Z","timestamp":1773126550348,"version":"3.50.1"},"reference-count":12,"publisher":"MDPI AG","issue":"4","license":[{"start":{"date-parts":[[2016,10,21]],"date-time":"2016-10-21T00:00:00Z","timestamp":1477008000000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Buildings"],"abstract":"<jats:p>The purpose of this paper is to propose a post-occupancy evaluation (POE) method focused on building maintenance and then to test it on two different sets of residential buildings. The paper\u2019s three main goals are: to obtain useful data for optimizing the buildings\u2019 maintenance plans; to search for any correlation between the occupants\u2019 characteristics and their expectations toward the building; to study the occupants\u2019 willingness to pay for maintenance procedures, as well as its correlation with the occupants\u2019 perception of the elements source of maintenance (ESM). The proposed POE method for building maintenance performance evaluation (BMPE) consists of six main stages, focusing on the occupants\u2019 opinions and their correlation with the facility manager\u2019s. The observed case studies allowed for a preliminary validation of the POE method for BMPE. Results generically endorsed the method as a valuable tool for the rapprochement between facility management and the building\u2019s end-users. Such findings could allow facility managers to develop more efficient maintenance plans focusing on the occupants\u2019 real needs and expectations, raising occupant satisfaction levels and contributing to the building\u2019s general performance.<\/jats:p>","DOI":"10.3390\/buildings6040045","type":"journal-article","created":{"date-parts":[[2016,10,21]],"date-time":"2016-10-21T10:15:16Z","timestamp":1477044916000},"page":"45","update-policy":"https:\/\/doi.org\/10.3390\/mdpi_crossmark_policy","source":"Crossref","is-referenced-by-count":17,"title":["Post-Occupancy Evaluation Data Support for Planning and Management of Building Maintenance Plans"],"prefix":"10.3390","volume":"6","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-8752-7056","authenticated-orcid":false,"given":"Nelson","family":"Bento Pereira","sequence":"first","affiliation":[{"name":"Center for Buildings in Use Studies, Faculty of Engineering, University of Porto, Porto 4200-465, Portugal"}]},{"given":"Rui","family":"Calejo Rodrigues","sequence":"additional","affiliation":[{"name":"Center for Buildings in Use Studies, Faculty of Engineering, University of Porto, Porto 4200-465, Portugal"}]},{"given":"Patr\u00edcia","family":"Fernandes Rocha","sequence":"additional","affiliation":[{"name":"Center for Buildings in Use Studies, Faculty of Engineering, University of Porto, Porto 4200-465, Portugal"}]}],"member":"1968","published-online":{"date-parts":[[2016,10,21]]},"reference":[{"key":"ref_1","unstructured":"(2012). EN15643\u20134:2012 Sustainability of Construction Works\u2014Assessment of Buildings\u2014Part 4: Framework for the Assessment of Economic Performance, European Committee for Standardization."},{"key":"ref_2","doi-asserted-by":"crossref","first-page":"429","DOI":"10.1177\/0013916580124002","article-title":"Post-occupancy evaluation: An overview","volume":"12","author":"Zimring","year":"1980","journal-title":"Environ. Behav."},{"key":"ref_3","doi-asserted-by":"crossref","first-page":"168","DOI":"10.1080\/09613210010016857","article-title":"Post-occupancy evaluation: Benefits and barriers","volume":"29","author":"Zimmerman","year":"2001","journal-title":"Build. Res. Inf."},{"key":"ref_4","doi-asserted-by":"crossref","first-page":"564","DOI":"10.1080\/09613218.2010.495217","article-title":"Building evaluation: Practice and principles","volume":"38","author":"Leaman","year":"2010","journal-title":"Build. Res. Inf."},{"key":"ref_5","doi-asserted-by":"crossref","first-page":"19","DOI":"10.1108\/02632779510097787","article-title":"Post-occupancy evaluation: How to make buildings work better","volume":"13","author":"Preiser","year":"1995","journal-title":"Facilities"},{"key":"ref_6","unstructured":"Council, Federal Facilities (2001). Learning from Our Buildings: A State-of-the-Practice Summary of Post-Occupancy Evaluation, National Academy Press."},{"key":"ref_7","first-page":"107","article-title":"Post-occupancy evaluation of user satisfaction: A case study of \u2018old\u2019 and \u2018new\u2019 public housing schemes in Bangkok","volume":"12","author":"Wongbumru","year":"2016","journal-title":"Archit. Eng. Des. Manag."},{"key":"ref_8","doi-asserted-by":"crossref","first-page":"21","DOI":"10.1016\/j.buildenv.2016.04.001","article-title":"Thermal comfort, summertime temperatures and overheating in prefabricated timber housing","volume":"103","author":"Adekunle","year":"2016","journal-title":"Build. Environ."},{"key":"ref_9","doi-asserted-by":"crossref","unstructured":"Seeley, H. (1976). Building Maintenance, Macmillan Press Ltd.","DOI":"10.1007\/978-1-349-02355-4"},{"key":"ref_10","unstructured":"(2014). ISO6707\u20131:2014 Buildings and Civil Engineering Works\u2014Vocabulary\u2014Part 1: General Terms, International Organization for Standardization."},{"key":"ref_11","first-page":"768","article-title":"Importance of building maintenance at the time of architectural design of buildings rehabilitated with heritage value","volume":"43","author":"Rodrigues","year":"2011","journal-title":"J. Xi\u2019an Univ. Archit. Technol."},{"key":"ref_12","unstructured":"Biemer, P.P., Groves, R.M., Lyberg, L.E., Mathiowetz, N.A., and Sudman, S. (1991). Measurement Error in Surveys, Wiley."}],"container-title":["Buildings"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.mdpi.com\/2075-5309\/6\/4\/45\/pdf","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,10,11]],"date-time":"2025-10-11T19:33:36Z","timestamp":1760211216000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.mdpi.com\/2075-5309\/6\/4\/45"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2016,10,21]]},"references-count":12,"journal-issue":{"issue":"4","published-online":{"date-parts":[[2016,12]]}},"alternative-id":["buildings6040045"],"URL":"https:\/\/doi.org\/10.3390\/buildings6040045","relation":{},"ISSN":["2075-5309"],"issn-type":[{"value":"2075-5309","type":"electronic"}],"subject":[],"published":{"date-parts":[[2016,10,21]]}}}