{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,17]],"date-time":"2026-03-17T16:03:49Z","timestamp":1773763429758,"version":"3.50.1"},"reference-count":18,"publisher":"MDPI AG","issue":"4","license":[{"start":{"date-parts":[[2020,10,25]],"date-time":"2020-10-25T00:00:00Z","timestamp":1603584000000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Healthcare"],"abstract":"<jats:p>It is very important for healthcare professionals to have good clinical communication skills, especially dentists. Patient-centred care results in patient satisfaction, better outcomes, and less complaints from dental patients. Due to the onset of the COVID-19 pandemic, the clinical communications skills programme of the pre-graduate course in dental medicine at the University of Porto had to be transformed to an online format. Based on their role as faculty, the authors aimed to recount their initial reflections and concerns within this perspective, and to share how they adapted to the new reality of teaching clinical communication skills online, as well as the conclusions of our experience, in the hope that this will help others who may have to go through a similar process. The authors acknowledged that the students achieved the pre-established goals of the clinical communications skills programme through the new online format.<\/jats:p>","DOI":"10.3390\/healthcare8040429","type":"journal-article","created":{"date-parts":[[2020,10,26]],"date-time":"2020-10-26T02:34:54Z","timestamp":1603679694000},"page":"429","update-policy":"https:\/\/doi.org\/10.3390\/mdpi_crossmark_policy","source":"Crossref","is-referenced-by-count":11,"title":["Clinical Communication Skills Training in Dental Medical Education: The COVID-19 Pandemic Challenge"],"prefix":"10.3390","volume":"8","author":[{"given":"Henrique","family":"Salgado","sequence":"first","affiliation":[{"name":"Psychiatry and Mental Health Clinic, University Hospital Centre of S\u00e3o Jo\u00e3o, Al. Prof. Hern\u00e2ni Monteiro, 4200-319 Porto, Portugal"},{"name":"Medical Psychology Unit, Department of Clinical Neurosciences and Mental Health, Faculty of Medicine, University of Porto, Al. Prof. Hern\u00e2ni Monteiro, 4200-319 Porto, Portugal"},{"name":"Faculty of Dental Medicine, University of Porto, Rua Dr. Manuel Pereira da Silva, 4200-393 Porto, Portugal"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-5343-0229","authenticated-orcid":false,"given":"Ivone","family":"Castro-Vale","sequence":"additional","affiliation":[{"name":"Medical Psychology Unit, Department of Clinical Neurosciences and Mental Health, Faculty of Medicine, University of Porto, Al. Prof. Hern\u00e2ni Monteiro, 4200-319 Porto, Portugal"},{"name":"Faculty of Dental Medicine, University of Porto, Rua Dr. Manuel Pereira da Silva, 4200-393 Porto, Portugal"},{"name":"i3S-Institute for Research and Innovation in Health, Rua Alfredo Allen, 208, 4200-135 Porto, Portugal"}]}],"member":"1968","published-online":{"date-parts":[[2020,10,25]]},"reference":[{"key":"ref_1","doi-asserted-by":"crossref","first-page":"497","DOI":"10.1007\/s13312-016-0879-z","article-title":"Teaching and Assessing Communication Skills in Medical Undergraduate Training","volume":"53","author":"Modi","year":"2016","journal-title":"Indian Pediatr."},{"key":"ref_2","doi-asserted-by":"crossref","first-page":"919","DOI":"10.1111\/odi.12250","article-title":"The secret of the care of the patient is in knowing and applying the evidence about effective clinical communication","volume":"21","author":"Frankel","year":"2015","journal-title":"Oral Dis."},{"key":"ref_3","doi-asserted-by":"crossref","first-page":"1107","DOI":"10.1002\/j.0022-0337.2009.73.9.tb04799.x","article-title":"Emotional intelligence and clinical interview performance of dental students","volume":"73","author":"Hannah","year":"2009","journal-title":"J. Dent. Educ."},{"key":"ref_4","doi-asserted-by":"crossref","first-page":"211","DOI":"10.1016\/j.ijom.2018.07.013","article-title":"Patient expectations and satisfaction following orthognathic surgery","volume":"48","author":"Chegini","year":"2019","journal-title":"Int. J. Oral Maxillofac. Surg."},{"key":"ref_5","doi-asserted-by":"crossref","first-page":"479","DOI":"10.21815\/JDE.016.003","article-title":"Determining Recommendations for Improvement of Communication Skills Training in Dental Education: A Scoping Review","volume":"81","author":"Ayn","year":"2017","journal-title":"J. Dent. Educ."},{"key":"ref_6","doi-asserted-by":"crossref","first-page":"84","DOI":"10.1016\/j.pec.2010.05.010","article-title":"Learning clinical communication skills: Outcomes of a program for professional practitioners","volume":"84","author":"Carvalho","year":"2011","journal-title":"Patient Educ. 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