{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,10,11]],"date-time":"2025-10-11T01:22:30Z","timestamp":1760145750877,"version":"build-2065373602"},"reference-count":47,"publisher":"MDPI AG","issue":"17","license":[{"start":{"date-parts":[[2024,9,2]],"date-time":"2024-09-02T00:00:00Z","timestamp":1725235200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"funder":[{"name":"C\u00e1tedra de Medicina da Dor at the Faculty of Medicine of University of Porto"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JCM"],"abstract":"<jats:p>Background: Chronic pain (CP) patients frequently feel misunderstood and experience a lack of support. This led to the creation of support telephone lines in some countries. However, there is no scientific data grounding their development or evaluating their performance. Almost 37% of the Portuguese adult population suffers from CP, with great costs for patients and the healthcare system. Methods: To determine the viability of a support line for CP in Portugal, a qualitative study was designed, and online focus group meetings, with patients and healthcare professionals, were conducted. Their perspectives, beliefs, and expectations were evaluated and described. Results: This study revealed that a CP support line is a feasible project from the participants\u2019 perspective if its interventions are limited to active listening, emotional support, and tailored suggestions. Conclusions: It has the potential to generate a positive impact on healthcare services, while also contributing to greater equity of access to support.<\/jats:p>","DOI":"10.3390\/jcm13175207","type":"journal-article","created":{"date-parts":[[2024,9,2]],"date-time":"2024-09-02T10:07:35Z","timestamp":1725271655000},"page":"5207","update-policy":"https:\/\/doi.org\/10.3390\/mdpi_crossmark_policy","source":"Crossref","is-referenced-by-count":0,"title":["Perspectives on Creating a Chronic Pain Support Line in Portugal: Results of a Focus Group Study among Patients and Healthcare Professionals"],"prefix":"10.3390","volume":"13","author":[{"given":"Mariana","family":"Cruz","sequence":"first","affiliation":[{"name":"Department of Biomedicine, Faculty of Medicine of University of Porto, Portugal Alameda Prof. Hern\u00e2ni Monteiro, 4200-319 Porto, Portugal"},{"name":"Centro Hospitalar Universit\u00e1rio de Coimbra, Praceta Prof. Mota Pinto, 3004-561 Coimbra, Portugal"}]},{"given":"Maria In\u00eas","family":"Dur\u00e3es","sequence":"additional","affiliation":[{"name":"Administra\u00e7\u00e3o Regional de Sa\u00fade do Norte, R. de Santa Catarina 1288, 4000-477 Porto, Portugal"}]},{"given":"Patr\u00edcia","family":"Azevedo","sequence":"additional","affiliation":[{"name":"Administra\u00e7\u00e3o Regional de Sa\u00fade do Norte, R. de Santa Catarina 1288, 4000-477 Porto, Portugal"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-6690-1635","authenticated-orcid":false,"given":"C\u00e9lia","family":"Carvalhal","sequence":"additional","affiliation":[{"name":"Administra\u00e7\u00e3o Regional de Sa\u00fade do Norte, R. de Santa Catarina 1288, 4000-477 Porto, Portugal"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-1433-3052","authenticated-orcid":false,"given":"Sim\u00e3o","family":"Pinho","sequence":"additional","affiliation":[{"name":"Department of Biomedicine, Faculty of Medicine of University of Porto, Portugal Alameda Prof. Hern\u00e2ni Monteiro, 4200-319 Porto, Portugal"},{"name":"Centro Hospitalar Tondela Viseu, Av. Rei Dom Duarte, 3504-509 Viseu, Portugal"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-9009-6653","authenticated-orcid":false,"given":"Rute","family":"Sampaio","sequence":"additional","affiliation":[{"name":"Department of Biomedicine, Faculty of Medicine of University of Porto, Portugal Alameda Prof. Hern\u00e2ni Monteiro, 4200-319 Porto, Portugal"},{"name":"CINTESIS@RISE, Rua Dr. Pl\u00e1cido da Costa, 4200-450 Porto, Portugal"}]}],"member":"1968","published-online":{"date-parts":[[2024,9,2]]},"reference":[{"key":"ref_1","doi-asserted-by":"crossref","first-page":"e643","DOI":"10.1097\/PR9.0000000000000643","article-title":"The International Association for the Study of Pain definition of pain: As valid in 2018 as in 1979, but in need of regularly updated footnotes","volume":"3","author":"Treede","year":"2018","journal-title":"Pain Rep."},{"key":"ref_2","doi-asserted-by":"crossref","first-page":"19","DOI":"10.1097\/j.pain.0000000000001384","article-title":"Chronic pain as a symptom or a disease: The IASP Classification of Chronic Pain for the International Classification of Diseases (ICD-11)","volume":"160","author":"Treede","year":"2019","journal-title":"Pain"},{"key":"ref_3","doi-asserted-by":"crossref","first-page":"2082","DOI":"10.1016\/S0140-6736(21)00393-7","article-title":"Chronic pain: An update on burden, best practices, and new advances","volume":"397","author":"Cohen","year":"2021","journal-title":"Lancet"},{"key":"ref_4","doi-asserted-by":"crossref","first-page":"2003","DOI":"10.2147\/JPR.S138864","article-title":"Pain as a disease: An overview","volume":"10","author":"Raffaeli","year":"2017","journal-title":"J. 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