{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,9]],"date-time":"2026-03-09T16:21:32Z","timestamp":1773073292259,"version":"3.50.1"},"reference-count":27,"publisher":"MDPI AG","issue":"10","license":[{"start":{"date-parts":[[2022,9,20]],"date-time":"2022-09-20T00:00:00Z","timestamp":1663632000000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JPM"],"abstract":"<jats:p>Background: Person and Family Centered Care (PFCC) has demonstrated important contributions to health care outcomes. However, in response to the need for safety due to the pandemic COVID-19, measures were taken to restrict hospital visits. So, the aim of this study was to understand the healthcare experience of family members of patients hospitalized during the pandemic period regarding safety and person- and family-centered care. Methods: Qualitative interpretative study, conducted through semi-structured interviews with six family members of people hospitalized during the pandemic period. Content analysis was performed using Atlas.ti software version 22 (Berlin, Germany) and Bardin\u2019s methodology. Results and Conclusions: Restrictions on hospital visits due to the pandemic of COVID-19 have led to a distancing of families from the hospital setting and influenced healthcare practice, making it difficult to involve families in the care process. In some cases, healthcare professionals made efforts to provide PFCC, attempting to minimize the impact of the visitation restriction. However, there were reported experiences of care delivery that did not consider social and psychological factors and did not place the person and family at the center of the care process, relying instead on the biomedical model. These practices left out important factors for the provision of safe care. It is crucial, even in pandemic settings, that healthcare professionals provide person- and family-centered care to the extent possible, promoting the safety of care. The family should be involved in the care of the person in the inpatient setting.<\/jats:p>","DOI":"10.3390\/jpm12101546","type":"journal-article","created":{"date-parts":[[2022,9,20]],"date-time":"2022-09-20T22:36:44Z","timestamp":1663713404000},"page":"1546","update-policy":"https:\/\/doi.org\/10.3390\/mdpi_crossmark_policy","source":"Crossref","is-referenced-by-count":8,"title":["Safety and Family-Centered Care during Restriction of Hospital Visits due to COVID-19: The Experience of Family Members"],"prefix":"10.3390","volume":"12","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-8160-5698","authenticated-orcid":false,"given":"T\u00e2nia S. P.","family":"Correia","sequence":"first","affiliation":[{"name":"Instituto de Ci\u00eancias Biom\u00e9dicas Abel Salazar (ICBAS), Universidade do Porto (UP), 4050-313 Porto, Portugal"},{"name":"CINTESIS (Centro de Investiga\u00e7\u00e3o em Tecnologias e Servi\u00e7os de Sa\u00fade)\u2014NursID (Innovation & Development in Nursing), 4050-313 Porto, Portugal"},{"name":"Escola Superior de Sa\u00fade Ribeiro Sanches (ERISA)\u2013IPLUSO, 1950-396 Lisboa, Portugal"}]},{"given":"Maria Manuela F. P. S.","family":"Martins","sequence":"additional","affiliation":[{"name":"CINTESIS (Centro de Investiga\u00e7\u00e3o em Tecnologias e Servi\u00e7os de Sa\u00fade)\u2014NursID (Innovation & Development in Nursing), 4050-313 Porto, Portugal"},{"name":"Escola Superior de Enfermagem do Porto (ESEP), 4050-313 Porto, Portugal"}]},{"given":"Fernando F.","family":"Barroso","sequence":"additional","affiliation":[{"name":"Centro Hospitalar de Set\u00fabal, 2910-446 Set\u00fabal, Portugal"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-2900-3972","authenticated-orcid":false,"given":"Olga","family":"Valentim","sequence":"additional","affiliation":[{"name":"CINTESIS (Centro de Investiga\u00e7\u00e3o em Tecnologias e Servi\u00e7os de Sa\u00fade)\u2014NursID (Innovation & Development in Nursing), 4050-313 Porto, Portugal"},{"name":"Escola Superior de Enfermagem de Lisboa (ESEL), 1600-096 Lisboa, Portugal"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-6975-612X","authenticated-orcid":false,"given":"C\u00e9sar","family":"Fonseca","sequence":"additional","affiliation":[{"name":"Nursing Department, Universidade de \u00c9vora, 7000-811 \u00c9vora, Portugal"},{"name":"Comprehensive Health Research Centre (CHRC), Universidade de \u00c9vora, 7000-811 \u00c9vora, Portugal"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-7554-8041","authenticated-orcid":false,"given":"Manuel","family":"Lopes","sequence":"additional","affiliation":[{"name":"Nursing Department, Universidade de \u00c9vora, 7000-811 \u00c9vora, Portugal"},{"name":"Comprehensive Health Research Centre (CHRC), Universidade de \u00c9vora, 7000-811 \u00c9vora, Portugal"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-1174-0744","authenticated-orcid":false,"given":"Lara G.","family":"Pinho","sequence":"additional","affiliation":[{"name":"Nursing Department, Universidade de \u00c9vora, 7000-811 \u00c9vora, Portugal"},{"name":"Comprehensive Health Research Centre (CHRC), Universidade de \u00c9vora, 7000-811 \u00c9vora, Portugal"}]}],"member":"1968","published-online":{"date-parts":[[2022,9,20]]},"reference":[{"key":"ref_1","doi-asserted-by":"crossref","first-page":"21","DOI":"10.12707\/RIV15007","article-title":"A Import\u00e2ncia das Fam\u00edlias nos Cuidados de Enfermagem: Atitudes dos Enfermeiros em Meio hospitalar","volume":"7","author":"Fernandes","year":"2015","journal-title":"Rev. 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