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However, despite the implementation of more efficient urban services, issues regarding their tangible effects and impact on people\u2019s lives remain unresolved. In this context, the concept of intelligent cities is seen as a necessary evolution of the smart-city paradigm, positioning human factors as the driving forces behind urban technological evolution. This integrative concept embodies advanced technology to enhance essential urban functions, with sustainability, equity, and resilience as macro-development goals. This study reviews the multifaceted dimensions of intelligent cities, from designing and deploying smart infrastructure to implementing citizen-centric decision-making processes. Additionally, it critically examines the digital divide and highlights the importance of equitable development policies as essential for enabling transformative urban change. By linking technological advancement to social issues, this article provides practical insights and case studies from the cities of Helsinki, Barcelona, and Buenos Aires, demonstrating that smart-city initiatives are still failing to bridge the equity service distribution gap. This comprehensive assessment approach ultimately serves as a reference for future evaluations of intelligent urban transformations.<\/jats:p>","DOI":"10.3390\/smartcities8030077","type":"journal-article","created":{"date-parts":[[2025,5,4]],"date-time":"2025-05-04T20:42:37Z","timestamp":1746391357000},"page":"77","update-policy":"https:\/\/doi.org\/10.3390\/mdpi_crossmark_policy","source":"Crossref","is-referenced-by-count":12,"title":["The Road to Intelligent Cities"],"prefix":"10.3390","volume":"8","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-4540-512X","authenticated-orcid":false,"given":"Jo\u00e3o Carlos N.","family":"Bittencourt","sequence":"first","affiliation":[{"name":"CETEC, Federal University of Rec\u00f4ncavo da Bahia, Cruz das Almas 44380-000, Brazil"},{"name":"PDEEC, Faculty of Engineering, University of Porto, 4200-465 Porto, Portugal"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-5299-6856","authenticated-orcid":false,"given":"Thiago C.","family":"Jesus","sequence":"additional","affiliation":[{"name":"DTEC-UEFS, State University of Feira de Santana, Feira de Santana 44036-900, Brazil"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-3507-8249","authenticated-orcid":false,"given":"Jo\u00e3o Paulo Just","family":"Peixoto","sequence":"additional","affiliation":[{"name":"Federal Institute of Education, Science and Technology of Bahia, Feira de Santana 44079-100, Brazil"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-3988-8476","authenticated-orcid":false,"given":"Daniel G.","family":"Costa","sequence":"additional","affiliation":[{"name":"SYSTEC-ARISE, Faculty of Engineering, University of Porto, 4200-465 Porto, Portugal"}]}],"member":"1968","published-online":{"date-parts":[[2025,4,29]]},"reference":[{"key":"ref_1","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1177\/00420980211067926","article-title":"Is urbanisation in the Global South fundamentally different? 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