{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,15]],"date-time":"2026-04-15T18:03:18Z","timestamp":1776276198922,"version":"3.50.1"},"reference-count":155,"publisher":"MDPI AG","issue":"18","license":[{"start":{"date-parts":[[2021,9,14]],"date-time":"2021-09-14T00:00:00Z","timestamp":1631577600000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"funder":[{"name":"FCT I.P.","award":["CPCA\/A0\/ 7417\/2020"],"award-info":[{"award-number":["CPCA\/A0\/ 7417\/2020"]}]}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Sustainability"],"abstract":"<jats:p>Several studies have identified a work environment that promotes inclusiveness as a significant predictor of affiliative organizational citizenship behavior or OCB (such as helping), whereas not much research has focused on inclusion and challenging OCB (i.e., voice). Moreover, no previous studies have explored the above-mentioned relationship in the light of self-determination theory (SDT), given that social exchange theory has traditionally been used as the main explanatory mechanism. Therefore, the aim of the present research was to test the mediating role of basic psychological needs satisfaction in the relationship between inclusion climate, promotive voice and prohibitive voice. Data were collected through self-report questionnaires administered to 246 employees of an international company operating in the service industry. Structural equation modelling was used to analyze the data utilizing R software. Results showed that satisfaction of the needs for autonomy, competence and relatedness partially mediated the relationship between inclusion climate and promotive and prohibitive voice, therefore supporting the idea that social exchange might not be the only determinant for employees to engage in voice behavior. Most importantly, those findings underline how a truly inclusive workplace needs to fulfil its employees\u2019 basic needs of behaving volitionally, feeling effective and connecting meaningfully; this would motivate the workers to voice their suggestions and concerns.<\/jats:p>","DOI":"10.3390\/su131810252","type":"journal-article","created":{"date-parts":[[2021,9,14]],"date-time":"2021-09-14T21:47:21Z","timestamp":1631656041000},"page":"10252","update-policy":"https:\/\/doi.org\/10.3390\/mdpi_crossmark_policy","source":"Crossref","is-referenced-by-count":19,"title":["The Relationship between Inclusion Climate and Voice Behaviors beyond Social Exchange Obligation: The Role of Psychological Needs Satisfaction"],"prefix":"10.3390","volume":"13","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-2303-6618","authenticated-orcid":false,"given":"Anna","family":"Paolillo","sequence":"first","affiliation":[{"name":"Department of Management, Kingston Business School, Kingston University, London KT2 7LB, UK"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-2855-1360","authenticated-orcid":false,"given":"Jorge","family":"Sinval","sequence":"additional","affiliation":[{"name":"Business Research Unit (BRU-IUL), Instituto Universit\u00e1rio de Lisboa (ISCTE-IUL), 1649-026 Lisbon, Portugal"},{"name":"Faculty of Philosophy, Sciences and Languages of Ribeir\u00e3o Preto, University of S\u00e3o Paulo, Ribeir\u00e3o Preto 14040-901, SP, Brazil"},{"name":"Faculdade de Medicina, Universidade de Lisboa, 1649-028 Lisbon, Portugal"},{"name":"William James Center for Research, ISPA\u2014Instituto Universit\u00e1rio, 1149-041 Lisbon, Portugal"}]},{"given":"S\u00edlvia A.","family":"Silva","sequence":"additional","affiliation":[{"name":"Business Research Unit (BRU-IUL), Instituto Universit\u00e1rio de Lisboa (ISCTE-IUL), 1649-026 Lisbon, Portugal"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-1256-7819","authenticated-orcid":false,"given":"Vittorio E.","family":"Scuderi","sequence":"additional","affiliation":[{"name":"Department of Management, Kingston Business School, Kingston University, London KT2 7LB, UK"}]}],"member":"1968","published-online":{"date-parts":[[2021,9,14]]},"reference":[{"key":"ref_1","doi-asserted-by":"crossref","first-page":"2133","DOI":"10.1080\/09585190802479389","article-title":"The central role of human resource management in the search for sustainable organizations","volume":"19","author":"Jabbour","year":"2008","journal-title":"Int. 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