{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,9,6]],"date-time":"2024-09-06T19:32:06Z","timestamp":1725651126221},"reference-count":19,"publisher":"SGEM WORLD SCIENCE (SWS) Scholarly Society","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2021,10,25]]},"abstract":"<jats:p> The purpose of this paper is to present the role of education in the professionalization of public administration, based on which the hypothesis was set that ethics education increases the professionalization of public administration. The methodology used in the paper to verify the hypothesis includes scientific methods of deduction and induction, methods of analysis and synthesis, and mathematical-statistical methods in the processing and presentation of the research results. Special emphasis is placed on the case study method based on the example of the Tax Administration of the Republic of Croatia regarding education carried out in the field of ethics and fight against corruption as part of the Anti-Corruption Strategy. The education was carried out live during 2018 and 2019 for 413 Tax Administration employees, while for all other employees it was organized in the form of E-learning seminars. Education participants\ufffd questionnaires were used in this paper as well as data of the Ministry of Justice and Administration on complaints filed about unethical behavior of civil servants, data of ethical commissioners of the Tax Administration and the Ministry of the Interior, and Tax Administration data. The statistical data analysis shows the trend of complaints filed about unethical behavior of Tax Administration employees after the education and it was compared with the Ministry of the Interior, in which there no education was carried out. Data on the identification of conflicts of interest as a potential form of corruption were also analyzed by comparing them before and after the education. The research results confirm the basic hypothesis that ethics education increases the professionalization of public administration. This research is also an important basis for future research that should find an appropriate hybrid model of live learning and online learning, especially in the pandemic conditions caused by the COVID-19 virus that has accelerated the existing processes and forced the implementation of new forms of learning and business. <\/jats:p>","DOI":"10.35603\/sws.iscss.2021\/s08.48","type":"proceedings-article","created":{"date-parts":[[2022,4,1]],"date-time":"2022-04-01T05:29:44Z","timestamp":1648790984000},"page":"431-442","source":"Crossref","is-referenced-by-count":0,"title":["THE IMPORTANCE OF EDUCATION IN THE PROFESSIONALIZATION OF PUBLIC ADMINISTRATION \ufffd THE EXAMPLE OF THE TAX ADMINISTRATION OF THE REPUBLIC OF CROATIA"],"prefix":"10.35603","volume":"8","author":[{"given":"Zoran","family":"Jezic","sequence":"first","affiliation":[{"name":"University of Rijeka, Faculty of Economics and Business","place":["Croatia"]}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Sandra","family":"Furlan","sequence":"additional","affiliation":[{"name":"University of Rijeka, Faculty of Economics and Business","place":["Croatia"]}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"21192","reference":[{"key":"ref=1","unstructured":"[1] Ministry of Administration (2016), Statistical Report of the Ministry of Administration No. 1, Ministry of Administration, Zagreb, February 2016, available at: https:\/\/uprava.gov.hr\/UserDocsImages\/\/Statisticki%20prikaz\/\/\/FINALStatisticki%20prikaz% 20-24\/02\/2016.pdf"},{"key":"ref=2","unstructured":"[2] Public Administration Development Strategy 2015-2020, Official Gazette No. 70\/2015 of 24\/06\/2015"},{"key":"ref=3","unstructured":"[3] Marcetic, G., Vukojicic Tomic, T., Lopizic, I, (Ed.): Normalizacija statusa javnih sluzbenika - rjesenje ili zamka, Institute of Public Administration, 2019, Zagreb"},{"key":"ref=4","doi-asserted-by":"crossref","unstructured":"[4] Denhardt, R. B.: The Big Questions of Public Administration Education, Public Administration Review, Volume 61, Issue 5, September\/October 2001, pages 526-534","DOI":"10.1111\/0033-3352.00125"},{"key":"ref=5","doi-asserted-by":"crossref","unstructured":"[5] Hajnal, G.; Diversity and Convergence: a Quantitative Analysis of European Public Administration Education Programs, Journal of Public Affairs Education, Volume 9, 2003 - Issue 4, pages 245-258","DOI":"10.1080\/15236803.2003.12023597"},{"key":"ref=6","doi-asserted-by":"crossref","unstructured":"[6] Raffel, J. A.: Why Has Public Administration Ignored Public Education, and Does It Matter?, Public Administration Review, Volume 67, Issue 1, January\/February 2007, pages 135-151","DOI":"10.1111\/j.1540-6210.2006.00703.x"},{"key":"ref=7","unstructured":"[7] Cavalcanti, G. M., Pinto Brito, L. M., Cartaoxo de Castro, A. B., Pereira da Silva, A. W.: Knowledge Management in Public Administration of Education, Science and Technology in Northeast Brazil, available at: https:\/\/www.researchgate.net\/profile\/Ahiram-BrunniCastro\/publication\/341413967_Knowledge_management_in_public_administration_of_ education_science_and_technology_in_Northeast_Brazil\/links\/5ec8571b458515626cc3 05f7\/Knowledge-management-in-public-administration-of-education-science-andtechnology-in-Northeast-Brazil.pdf"},{"key":"ref=8","doi-asserted-by":"crossref","unstructured":"[8] Shorobura, I.: State-Public Administration of Education as the Main Direction of Democratization, Journal of Education, Health and Sport, 2020; 10 (3), 230-237 available at: https:\/\/apcz.umk.pl\/czasopisma\/index.php\/JEHS\/article\/view\/JEHS.2020.10.03.025","DOI":"10.12775\/JEHS.2020.10.03.025"},{"key":"ref=9","unstructured":"[9] Akimov, O.: Experience of Foreign Countries of Development of Personnel Potential of Public Administration in the System-of State-Management Activities, Public Administration in the digital Economy - Monograph, Tallinn, 2020, available at: http:\/\/ep3.nuwm.edu.ua\/19107\/1\/%D0%90%D0%BA%D1%96%D0%BC%D0%BE%D 0%B2%20%D0%9E.%D0%9E.%20%282020%29%20EXPERIENCE%20OF%20FOR EIGN%20COUNTRIES%20OF%20DEVELOPMENT%20OF%20PERSONNEL%20P OTENTIAL%20OF%20PUBLIC%20ADMINISTRATION%20IN%20THE%20SYST EM%20OF%20STATEMANAGEMENT%20ACTIVITIES%20%D0%B7%D0%B0%D1%85.pdf"},{"key":"ref=10","unstructured":"[10] Kostiuk, T. O.: The Experience of training experts in Public Administration and Decision-Making Fields, available at: http:\/\/www.baltijapublishing.lv\/omp\/index.php\/bp\/catalog\/download\/39\/720\/1457-1"},{"key":"ref=11","unstructured":"[11] Datta, P.: Digital Transformation on the Italian Public Administration: A Case Study, Communications of the Association for Information Systems, Volume 46, Article 11, 2-2020, available at: https:\/\/aisel.aisnet.org\/cais\/vol46\/iss1\/11\/"},{"key":"ref=12","doi-asserted-by":"crossref","unstructured":"[12] Kim, S., Layne, K.: Making the Connection: E-Government and Public Administration Education, Symposium on Transformations in Public Affairs Education, pages 229-240, published online: 27 Aug. 2018, available at: https:\/\/www.tandfonline.com\/doi\/abs\/10.1080\/15236803.2001.12023520","DOI":"10.1080\/15236803.2001.12023520"},{"key":"ref=13","unstructured":"[13] Tomic Vukojicic, T., Lopizic, I.: Usavrsavanje sluzbenika u Hrvatskoj i odabranim zemljama - novi trendovi, Normalizacija statusa javnih sluzbenika - rjesenje ili zamka, Institute of Public Administration, 2019, Zagreb, pages 69-100"},{"key":"ref=14","unstructured":"[14] UN: Ethics, professionalism and the image of the public service, Group of experts on the United Nations programme on the Public Administration and Finance, UN Secretariat, ST\/SG\/AC.6\/1997\/L.3, 06\/05\/1997 in Marcetic, G.: Eticki standardi i profesionalizacija lokalnog osoblja, Dvadeset godina lokalne samouprave u Hrvatskoj, Kopric, I., Dulabic, V. (Ed.), Institute of Public Administration, Zagreb, 2013, p. 153- 182"},{"key":"ref=15","unstructured":"[15] Civil Servants Act, \ufffdOfficial Gazette\ufffd No. 92\/2005, 142\/2006, 77\/2007, 107\/2007, 27\/2008, 34\/2011, 49\/2011, 150\/2011, 34\/2012, 49\/2012 \ufffd consolidated text, 37\/2013, 38\/2013, 138\/2015 \ufffd Decision of the Constitutional Court of the Republic of Croatia 61\/2017, 70\/2019 and 98\/2019"},{"key":"ref=16","unstructured":"[16] Code of Ethics for Civil Servants, \ufffdOfficial Gazette\ufffd No. 40\/2011 and 13\/2012"},{"key":"ref=17","unstructured":"[17] Code of Professional Ethics of the Employees of the Ministry of Finance, Tax Administration, \ufffdOfficial Gazette\ufffd No. 76\/2009"},{"key":"ref=18","unstructured":"[18] \ufffdStrengthening Public Ethics and Preventing Corruption in Public Administration, Delivering Good Governance - Toolkit for public authorities, Council of Europe, Centre for Local Government Reform, 2017, available at: https:\/\/web.coe.int\/en\/web\/goodgovernance\/toolkits#{\"25572012\":[4]}"},{"key":"ref=19","unstructured":"[19] Marcetic, G.: Eticki standardi i profesionalizacija lokalnog osoblja, Dvadeset godina lokalne samouprave u Hrvatskoj, Kopric, I., Dulabic, V. (Ed.), Institute of Public Administration, Zagreb, 2013, p. 153-182"}],"event":{"number":"8","sponsor":["SGEM WORLD SCIENCE (SWS) Scholarly Society, Austria"],"acronym":"ISCSS, 2021","name":"8th SWS International Scientific Conference on SOCIAL SCIENCES - ISCSS 2021","start":{"date-parts":[[2021,8,19]]},"theme":"Social Sciences","location":"Albena, Bulgaria","end":{"date-parts":[[2021,8,22]]}},"container-title":["SWS International Scientific Conference on Social Sciences - ISCSS","8th SWS International Scientific Conferences on SOCIAL SCIENCES - ISCSS Proceedings, 2021"],"original-title":[],"deposited":{"date-parts":[[2023,4,20]],"date-time":"2023-04-20T07:04:13Z","timestamp":1681974253000},"score":1,"resource":{"primary":{"URL":"https:\/\/ssalibrary.at\/sgem_jresearch_publication_view.php?page=view&editid1=4671"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2021,10,25]]},"references-count":19,"URL":"https:\/\/doi.org\/10.35603\/sws.iscss.2021\/s08.48","relation":{},"ISSN":["2682-9959"],"issn-type":[{"type":"print","value":"2682-9959"}],"subject":[],"published":{"date-parts":[[2021,10,25]]}}}