{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,29]],"date-time":"2026-04-29T23:33:57Z","timestamp":1777505637850,"version":"3.51.4"},"reference-count":17,"publisher":"IGI Global","issue":"2","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2015,6]]},"DOI":"10.4018\/ijdls.2015070101","type":"journal-article","created":{"date-parts":[[2016,12,28]],"date-time":"2016-12-28T20:05:29Z","timestamp":1482955529000},"page":"1-17","source":"Crossref","is-referenced-by-count":12,"title":["Virtual Reference Services in Modern Libraries"],"prefix":"10.4018","volume":"5","author":[{"given":"Nadim Akhtar","family":"Khan","sequence":"first","affiliation":[{"name":"Department of Library and Information Science, University of Kashmir, Srinagar, India"}]},{"given":"Tazeem","family":"Zainab","sequence":"additional","affiliation":[{"name":"Department of Library and Information Science, University of Kashmir, Srinagar, India"}]}],"member":"2432","reference":[{"key":"ijdls.2015070101-0","unstructured":"Berube, L. (2003). Digital Reference Overview. Retrieved from http:\/\/www.ukoln.ac.uk\/public\/nsptg\/virtual\/"},{"key":"ijdls.2015070101-1","unstructured":"Bullard, K. A. (2003). Virtual reference service evaluation: An application of unobtrusive research methods and the Virtual Reference Desk\u2019s Facets of Quality for Digital Reference Service. Retrieved from http:\/\/ils.unc.edu\/MSpapers\/2824.pdf"},{"key":"ijdls.2015070101-2","unstructured":"GALE Cengage Learning, (2013). Gale Virtual Reference Library. Retrieved from http:\/\/assets.cengage.com\/pdf\/bro_gvrl_catalog.pdf"},{"key":"ijdls.2015070101-3","unstructured":"Chandwani, A. (2010, January 6-7). An overview of Digital Reference service. In UGC sponsored National0 Conference, Nagpur (India). Retrieved from http:\/\/eprints.rclis.org\/14295\/1\/DIGITAL_REFERENCE_SERVICES.pdf"},{"key":"ijdls.2015070101-4","unstructured":"Dominican University. (n. d.). Reference Services. Retrieved from http:\/\/gslis.dom.edu\/sites\/default\/files\/documents\/ReferenceServices.pdf"},{"key":"ijdls.2015070101-5","doi-asserted-by":"crossref","unstructured":"Hayes, G. (2008). 2008 Metaverse tour video: the social virtual world\u2019s a stage. Retrieved from www.personalizemedia.com\/2008-metaverse-tour-video-the-social-virtual-worlds-a-stage\/","DOI":"10.12968\/sece.2008.11.1363"},{"key":"ijdls.2015070101-6","unstructured":"Kasowitz, A. S. (2001). Trends and Issues in Digital Reference Services. ERIC Digest. Retrieved from http:\/\/files.eric.ed.gov\/fulltext\/ED457869.pdf"},{"key":"ijdls.2015070101-7","unstructured":"Maharana, B., & Panda, K. C. (n. d.). Virtual Reference Service in Academic Libraries: A Case Study of the Libraries of IIMs and IITs in India. Retrieved from http:\/\/eprints.rclis.org\/9314\/1\/virtual_reference_service.pdf"},{"key":"ijdls.2015070101-8","unstructured":"Mu, X., & Lou, L. (n. d.). Virtual Reference for Video Collections: System Infrastructure, User Interface and Pilot User Study. Retrieved from http:\/\/eprints.rclis.org\/6988\/1\/Mu_Virtual.pdf"},{"key":"ijdls.2015070101-9","unstructured":"New Brunswick. (2014). Quaestio Virtual Reference Service. Retrieved from http:\/\/www2.gnb.ca\/content\/gnb\/en\/services\/services_renderer.17017.Quaestio_Virtual_Reference_Service_-_Public_Libraries_.html"},{"key":"ijdls.2015070101-10","unstructured":"OCLC. (2008). Seeking Synchronicity: Evaluating Virtual Reference Services from User, Non-User and Librarian Perspectives. Retrieved from http:\/\/oclc.org\/research\/activities\/synchronicity.html"},{"key":"ijdls.2015070101-11","unstructured":"OCLC. (2013). Question Point. Retrieved from http:\/\/www.oclc.org\/content\/dam\/oclc\/services\/brochures\/211401usb_questionpoint.pdf"},{"key":"ijdls.2015070101-12","unstructured":"OCLS. (n. d.). askON Virtual Reference Service. Retrieved from https:\/\/www.ocls.ca\/content\/askon-virtual-reference-service"},{"key":"ijdls.2015070101-13","unstructured":"Ramos, M. S., & Abrigo, C. M. (2011). Reference 2.0 in Action: An Evaluation of the Digital Reference Services in Selected Philippine Academic Libraries. Retrieved from http:\/\/conference.ifla.org\/past-wlic\/2011\/199-ramos-en.pdf"},{"key":"ijdls.2015070101-14","unstructured":"RUSA. (2010). Guidelines for Implementing and Maintaining Virtual Reference Services. Retrieved from http:\/\/www.ala.org\/rusa\/sites\/ala.org.rusa\/files\/content\/resources\/guidelines\/virtual-reference-se.pdf"},{"key":"ijdls.2015070101-15","unstructured":"Shafi, S. M. (2007). Developing Digital Reference Service in South Asia: Challenges and Issues. TRIM, 3(1), 32-45. Retrieved from http:\/\/ojs.uok.edu.in\/ojs\/index.php\/crdr\/article\/viewFile\/87\/76"},{"key":"ijdls.2015070101-16","unstructured":"Types of Reference and Information Service. (n. d.). Retrieved from http:\/\/www.netugc.com\/types-of-reference-and-information-service"}],"container-title":["International Journal of Digital Library Systems"],"original-title":[],"language":"en","deposited":{"date-parts":[[2024,6,21]],"date-time":"2024-06-21T13:30:38Z","timestamp":1718976638000},"score":1,"resource":{"primary":{"URL":"http:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/IJDLS.2015070101"}},"subtitle":[""],"short-title":[],"issued":{"date-parts":[[2015,6]]},"references-count":17,"journal-issue":{"issue":"2"},"URL":"https:\/\/doi.org\/10.4018\/ijdls.2015070101","relation":{},"ISSN":["1947-9077","1947-9085"],"issn-type":[{"value":"1947-9077","type":"print"},{"value":"1947-9085","type":"electronic"}],"subject":[],"published":{"date-parts":[[2015,6]]}}}