{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2022,6,1]],"date-time":"2022-06-01T19:10:46Z","timestamp":1654110646900},"reference-count":0,"publisher":"IGI Global","issue":"1","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2016,1,1]]},"abstract":"<p>The purpose of the current study was to examine the effect of electronic service quality on fan satisfaction and fan loyalty in the online environment. Selection of three hundred and fifty-six fans of a famous sports club was through random sampling using the club's website. AMOS used structural equation modeling for data analysis. Results provided strong support on the effect of electronic service quality (E-S-QUAL) on fan satisfaction and fan loyalty toward the website of their favorable football teams. Business enterprises have well researched e-service quality and loyalty. However, limited research exists in the sports context. This paper provides valuable insight into the measurement of e-service quality and fan loyalty in the sport and offers a foundation for future marketing research.<\/p>","DOI":"10.4018\/ijebr.2016010103","type":"journal-article","created":{"date-parts":[[2016,1,25]],"date-time":"2016-01-25T17:21:01Z","timestamp":1453742461000},"page":"43-57","source":"Crossref","is-referenced-by-count":3,"title":["The Effect of E-Service Quality on Football Fan Satisfaction and Fan Loyalty toward the Websites of Their Favorable Football Teams"],"prefix":"10.4018","volume":"12","author":[{"given":"Javad Khazaei","family":"Pool","sequence":"first","affiliation":[{"name":"Department of Management, University of Isfahan, Isfahan, Iran"}]},{"given":"Ali","family":"Dehghan","sequence":"additional","affiliation":[{"name":"Department of Management, California Lutheran University, Thousand Oaks, CA, USA"}]},{"given":"Hadi Balouei","family":"Jamkhaneh","sequence":"additional","affiliation":[{"name":"Department of Management, University of Mazandaran, Babolsar, Iran"}]},{"given":"Akbar","family":"Jaberi","sequence":"additional","affiliation":[{"name":"Department of Sport Management, University of Tehran, Tehran, Iran"}]},{"given":"Maryam","family":"Sharifkhani","sequence":"additional","affiliation":[{"name":"Department of Management, University of Isfahan, Isfahan, Iran"}]}],"member":"2432","container-title":["International Journal of E-Business Research"],"original-title":[],"language":"ng","link":[{"URL":"https:\/\/www.igi-global.com\/viewtitle.aspx?TitleId=144855","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,6,1]],"date-time":"2022-06-01T18:33:16Z","timestamp":1654108396000},"score":1,"resource":{"primary":{"URL":"https:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/IJEBR.2016010103"}},"subtitle":[""],"short-title":[],"issued":{"date-parts":[[2016,1,1]]},"references-count":0,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2016,1]]}},"URL":"https:\/\/doi.org\/10.4018\/ijebr.2016010103","relation":{},"ISSN":["1548-1131","1548-114X"],"issn-type":[{"value":"1548-1131","type":"print"},{"value":"1548-114X","type":"electronic"}],"subject":[],"published":{"date-parts":[[2016,1,1]]}}}