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More specifically, this study used an expanded variation of Vorvoreanu's (2008) Website Experience Analysis (WEA) to explore participants' views of the seven most popular VC programs in use today: Basecamp, Dropbox, Google Drive, iDoneThis, Join.me, Skitch, and Skype. Qualitative results of this study revealed the significance of (1) name recognition, (2) interpersonal facilitation, (3) clarity\/simplicity, (4) cost consideration, and (5) mobile accessibility. The study's results were then used to develop five corresponding implications for both users and developers: (1) increased integration, (2) expanded physicality, (3) supplemental training, (4) financial entr\u00e9e, and (5) utilized flexibility.<\/p>","DOI":"10.4018\/ijec.2016100104","type":"journal-article","created":{"date-parts":[[2016,8,30]],"date-time":"2016-08-30T14:05:32Z","timestamp":1472565932000},"page":"41-60","source":"Crossref","is-referenced-by-count":4,"title":["Creating Virtual Communities That Work"],"prefix":"10.4018","volume":"12","author":[{"given":"Ashley","family":"Van Ostrand","sequence":"first","affiliation":[{"name":"California State University, Channel Islands, Camarillo, CA, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Spencer","family":"Wolfe","sequence":"additional","affiliation":[{"name":"California State University, Channel Islands, Camarillo, CA, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Antonio","family":"Arredondo","sequence":"additional","affiliation":[{"name":"California State University, Channel Islands, Camarillo, CA, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Andrea M.","family":"Skinner","sequence":"additional","affiliation":[{"name":"California State University, Channel Islands, Camarillo, CA, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Ramon","family":"Visaiz","sequence":"additional","affiliation":[{"name":"California State University, Channel Islands, Camarillo, CA, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Megan","family":"Jones","sequence":"additional","affiliation":[{"name":"California State University, Channel Islands, Camarillo, CA, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"J. 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