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Institutional Theory provides a way of viewing and explaining why and how institutions emerge in a certain way within a given context. The theory however is being criticized for its structural biasness, as it avoids explanations situated at individual or same level of analysis. Such gap is filled with the adoption of Structuration Theory, which also focuses on how structures - as micro-institutional foundation, arise, or are maintained through co-evolution of actions and institutions. The fusion of concepts from both theories would potentially maximise the debates on DEST in PS across diverse perspectives, and continue to keep the \u2018research talking' by revealing novel insights.<\/p>","DOI":"10.4018\/ijegr.2016100101","type":"journal-article","created":{"date-parts":[[2017,1,30]],"date-time":"2017-01-30T15:08:37Z","timestamp":1485788917000},"page":"1-14","source":"Crossref","is-referenced-by-count":6,"title":["Exploring Digitally Enabled Service Transformation in the Public Sector"],"prefix":"10.4018","volume":"12","author":[{"given":"Amizan","family":"Omar","sequence":"first","affiliation":[{"name":"Brunel Business School, Brunel University London, Uxbridge, UK"}]},{"given":"Ramzi","family":"El-Haddadeh","sequence":"additional","affiliation":[{"name":"College of Business and Economics, Qatar University, Doha, Qatar"}]},{"given":"Vishanth","family":"Weerakkody","sequence":"additional","affiliation":[{"name":"Brunel Business School, Brunel University London, Uxbridge, UK"}]}],"member":"2432","reference":[{"key":"IJEGR.2016100101-0","doi-asserted-by":"publisher","DOI":"10.1007\/978-0-387-68930-2_2"},{"key":"IJEGR.2016100101-1","doi-asserted-by":"publisher","DOI":"10.1016\/j.giq.2013.06.002"},{"key":"IJEGR.2016100101-2","doi-asserted-by":"publisher","DOI":"10.1016\/j.giq.2014.10.003"},{"key":"IJEGR.2016100101-3","doi-asserted-by":"crossref","unstructured":"Baptista, J., Newell, S., & Currie, W. 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