{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,3,19]],"date-time":"2025-03-19T10:09:15Z","timestamp":1742378955818},"reference-count":37,"publisher":"IGI Global","issue":"1","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2014,1,1]]},"abstract":"<p>Administrations increasingly use the internet to improve citizens' participation in political processes. While research on online political communication and e-democracy is growing, we still have little empirical evidence on the quality of online participation and deliberation processes. This paper focuses on an online local deliberation process, the 2011 Zurich City Debate, and seeks to investigate the specific quality of such online public communication. By building an index of a quality of understanding (IQU), the authors analyse 1.991 postings that participants have contributed in five thematic debates on local political issues. Five indicators were defined: statement of reasons, proposals for solutions, respect, doubts, and reciprocity. The authors conclude that participants have respectfully voiced opinions, that in two fora half of the postings were reciprocal, i.e. people exchanged views and commented on each other. However, the data gives the impression of a polite and reciprocal debate, but without much argumentation, propositions or doubts.<\/p>","DOI":"10.4018\/ijep.2014010104","type":"journal-article","created":{"date-parts":[[2014,7,25]],"date-time":"2014-07-25T19:13:34Z","timestamp":1406315614000},"page":"61-77","source":"Crossref","is-referenced-by-count":6,"title":["Measuring Online Deliberation in Local Politics"],"prefix":"10.4018","volume":"5","author":[{"given":"Ulrike","family":"Klinger","sequence":"first","affiliation":[{"name":"Institute for Mass Communication and Media Research, University of Zurich, Zurich, Switzerland"}]},{"given":"Uta","family":"Russmann","sequence":"additional","affiliation":[{"name":"Department of Communication, Marketing & Sales, FHWien University of Applied Sciences of WKW, Vienna, Austria"}]}],"member":"2432","reference":[{"key":"ijep.2014010104-0","doi-asserted-by":"publisher","DOI":"10.1080\/13691180500519548"},{"key":"ijep.2014010104-1","first-page":"75","article-title":"Online consultations in Local Government: What works, when, and why?","author":"J.\u00c5str\u00f6m","year":"2012","journal-title":"Connecting democracy: Online consultation and the flow of political communication"},{"key":"ijep.2014010104-2","unstructured":"Burkart, R., & Ru\u00dfmann, U. (2010). Qualit\u00e4t des \u00f6ffentlichen politischen Diskurses in der \u00f6sterreichischen Wahlkampfkommunikation. Codebuch: Codieranweisungen und Codierschema (FWF-Projekt 21147-G14). Wien: Universit\u00e4t Wien. Retrieved April, 15, 2013, from: http:\/\/publizistik.univie.ac.at\/institut\/ma\/burkart\/forschung\/qpd\/"},{"key":"ijep.2014010104-3","first-page":"256","article-title":"Wie verst\u00e4ndigungsorientiert ist Journalismus? 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(2003). Discourse quality and political decisions: An empirical analysis of debates in the German Conference committee. Discussion Paper No. SP IV 2003-101. Berlin, Germany: Social Science Research Center Berlin, WZB. Retrieved April, 15, 2013, from http:\/\/skylla.wz-berlin.de\/pdf\/2003\/iv03-101.pdf"},{"key":"ijep.2014010104-29","author":"M.Sp\u00f6rndli","year":"2004","journal-title":"Diskurs und Entscheidung. Eine empirische Analyse kommunikativen Handelns im deutschen Vermittlungsausschuss"},{"key":"ijep.2014010104-30","unstructured":"Stadtentwicklung Z\u00fcrich. (2011). Online Stadtdebatte. Auswertungsbericht. Stadt Z\u00fcrich Pr\u00e4sidialdepartement. 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