{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,10]],"date-time":"2026-06-10T14:53:52Z","timestamp":1781103232568,"version":"3.54.1"},"reference-count":62,"publisher":"IGI Global Scientific Publishing","issue":"3","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2020,7,1]]},"abstract":"<p>This study extended the technology acceptance model (TAM) to explore the impact of power distance and uncertainty avoidance on the adoption of e-government services. The results as per the data analysis have demonstrated that all the research hypotheses were statistically supported. Specifically, perceived usefulness and perceived ease of use were both significant determinants of the intention to use e-government services. It was also revealed that intention to use positively predicts the actual usage behavior of e-government services. Importantly, the actual usage of e-government services was found to be a significant predictor of the intention to recommend e-government services adoption. In addition, power distance and uncertainty avoidance were discovered to respectively predict significantly the perceived usefulness, perceived ease of use and intention to use e-government services.<\/p>","DOI":"10.4018\/ijesma.2020070101","type":"journal-article","created":{"date-parts":[[2020,5,28]],"date-time":"2020-05-28T10:31:50Z","timestamp":1590661910000},"page":"1-17","source":"Crossref","is-referenced-by-count":6,"title":["Impact of Power Distance and Uncertainty Avoidance on the Adoption of Electronic Government Services"],"prefix":"10.4018","volume":"12","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-2964-1736","authenticated-orcid":true,"given":"Isaac Kofi","family":"Mensah","sequence":"first","affiliation":[{"name":"School of Economics and Management, Jiangxi University of Science and Technology, China"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"2432","reference":[{"key":"IJESMA.2020070101-0","doi-asserted-by":"crossref","unstructured":"Adu, K. K., Patrick, N., Park, E. G., & Adjei, E. (2018). Evaluation of the implementation of electronic government in Ghana. Information polity, 23(1), 81-94.","DOI":"10.3233\/IP-170420"},{"issue":"2","key":"IJESMA.2020070101-1","first-page":"93","article-title":"The role of national culture on citizen adoption of eGovernment services: An empirical study. Electronic","volume":"9","author":"O.Al-Hujran","year":"2011","journal-title":"Journal of E-Government"},{"key":"IJESMA.2020070101-2","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2015.06.025"},{"key":"IJESMA.2020070101-3","doi-asserted-by":"publisher","DOI":"10.1109\/ACCESS.2018.2802325"},{"key":"IJESMA.2020070101-4","doi-asserted-by":"publisher","DOI":"10.1016\/j.techsoc.2018.06.007"},{"key":"IJESMA.2020070101-5","unstructured":"Ali, M., Weerakkody, V., & El-Haddadeh, R. (2009). The impact of national culture on e-government implementation: A comparison case study."},{"issue":"1","key":"IJESMA.2020070101-6","first-page":"29","article-title":"A general framework for e-government: Definition maturity challenges, opportunities, and success.","volume":"39","author":"T.Almarabeh","year":"2010","journal-title":"European Journal of Scientific Research"},{"key":"IJESMA.2020070101-7","doi-asserted-by":"publisher","DOI":"10.1016\/j.aci.2017.04.001"},{"key":"IJESMA.2020070101-8","doi-asserted-by":"publisher","DOI":"10.14569\/IJACSA.2017.080727"},{"key":"IJESMA.2020070101-9","unstructured":"Arslan, A. (2009). Cross-cultural analysis of European e-government adoption."},{"key":"IJESMA.2020070101-10","doi-asserted-by":"publisher","DOI":"10.1016\/j.giq.2019.02.005"},{"issue":"2","key":"IJESMA.2020070101-11","first-page":"173","article-title":"The effects of perceived risk on social commerce adoption based on TAM model.","volume":"8","author":"S. T.Biucky","year":"2017","journal-title":"International Journal of Electronic Commerce Studies"},{"key":"IJESMA.2020070101-12","doi-asserted-by":"publisher","DOI":"10.1109\/ICTAS.2018.8368752"},{"key":"IJESMA.2020070101-13","unstructured":"Chin, W. W. (1998). Commentary: Issues and opinion on structural equation modeling: JSTOR."},{"key":"IJESMA.2020070101-14","doi-asserted-by":"publisher","DOI":"10.1016\/j.giq.2017.11.004"},{"key":"IJESMA.2020070101-15","doi-asserted-by":"publisher","DOI":"10.2307\/249008"},{"key":"IJESMA.2020070101-16","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.35.8.982"},{"key":"IJESMA.2020070101-17","doi-asserted-by":"publisher","DOI":"10.4067\/S0718-27242017000200001"},{"key":"IJESMA.2020070101-18","first-page":"23","article-title":"Exploring EFL University Students\u2019 Acceptance of E-learning Using TAM.","volume":"22","author":"C.Gamble","year":"2018","journal-title":"Kwansei Gakuin University Humanities Review"},{"key":"IJESMA.2020070101-19","doi-asserted-by":"publisher","DOI":"10.1007\/s11747-011-0261-6"},{"key":"IJESMA.2020070101-20","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijinfomgt.2017.07.002"},{"key":"IJESMA.2020070101-21","doi-asserted-by":"publisher","DOI":"10.1016\/S2212-5671(16)00079-4"},{"key":"IJESMA.2020070101-22","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2017.11.010"},{"key":"IJESMA.2020070101-23","doi-asserted-by":"publisher","DOI":"10.1504\/IJISD.2017.083290"},{"key":"IJESMA.2020070101-24","doi-asserted-by":"publisher","DOI":"10.1080\/00208825.1980.11656300"},{"key":"IJESMA.2020070101-25","author":"G.Hofstede","year":"2001","journal-title":"Culture\u2019s consequences: Comparing values, behaviors, institutions and organizations across nations"},{"key":"IJESMA.2020070101-26","doi-asserted-by":"publisher","DOI":"10.9707\/2307-0919.1014"},{"key":"IJESMA.2020070101-27","first-page":"41","author":"R.Hossain","year":"2019","journal-title":"Effects of Cognitive Ability, Trust and Time-Saving: Predicting Further Amelioration and Successive Usage of E-ticketing with TAM, TPB and Cognitive Frameworks. In Information and Communication Technology for Competitive Strategies"},{"key":"IJESMA.2020070101-28","doi-asserted-by":"publisher","DOI":"10.1016\/j.giq.2010.06.011"},{"key":"IJESMA.2020070101-29","doi-asserted-by":"publisher","DOI":"10.1016\/j.intmar.2017.01.001"},{"issue":"1","key":"IJESMA.2020070101-30","first-page":"50","article-title":"The technology acceptance model: Past, present, and future.","volume":"12","author":"Y.Lee","year":"2003","journal-title":"Communications of the Association for Information Systems"},{"issue":"1","key":"IJESMA.2020070101-31","article-title":"The Role of National Culture on Email Usage among Non-Academic Staff in Malaysian Public Universities.","volume":"11","year":"2017","journal-title":"International Journal of Economics & Management"},{"key":"IJESMA.2020070101-32","doi-asserted-by":"publisher","DOI":"10.1108\/JSIT-01-2017-0005"},{"issue":"1","key":"IJESMA.2020070101-33","first-page":"61","article-title":"Overview of E-government Adoption and Implementation in Ghana. International Journal of Social, Behavioral, Educational, Economic","volume":"10","author":"I. K.Mensah","year":"2015","journal-title":"Business and Industrial Engineering"},{"key":"IJESMA.2020070101-34","author":"I. K.Mensah","year":"2017","journal-title":"Citizens\u2019 Readiness to Adopt and Use E-government Services in the City of Harbin"},{"key":"IJESMA.2020070101-35","doi-asserted-by":"publisher","DOI":"10.1080\/01900692.2016.1263658"},{"key":"IJESMA.2020070101-36","doi-asserted-by":"publisher","DOI":"10.4018\/IJEGR.2019010102"},{"key":"IJESMA.2020070101-37","doi-asserted-by":"publisher","DOI":"10.4018\/IJTD.2018040103"},{"key":"IJESMA.2020070101-38","doi-asserted-by":"publisher","DOI":"10.4018\/IJEA.2018070101"},{"key":"IJESMA.2020070101-39","doi-asserted-by":"publisher","DOI":"10.4018\/IJTD.2018070103"},{"key":"IJESMA.2020070101-40","doi-asserted-by":"publisher","DOI":"10.1016\/j.rausp.2016.07.002"},{"key":"IJESMA.2020070101-41","doi-asserted-by":"publisher","DOI":"10.1016\/j.giq.2018.01.005"},{"key":"IJESMA.2020070101-42","article-title":"Citizens\u2019 intention to use and recommend e-participation: Drawing upon UTAUT and citizen empowerment.","author":"M.Naranjo-Zolotov","year":"2018","journal-title":"Information Technology & People"},{"key":"IJESMA.2020070101-43","author":"N. A.Nguyen","year":"2016","journal-title":"A cross-cultural study on e-government services delivery"},{"key":"IJESMA.2020070101-44","unstructured":"NITA. (2017). eGovernment Network Infrastructure. Retrieved from https:\/\/nita.gov.gh\/projects\/jurong-logistics-hub\/"},{"key":"IJESMA.2020070101-45","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2016.03.030"},{"key":"IJESMA.2020070101-46","unstructured":"Phu, N. H., Van Nhan, H., Yen, H. T. P., & Tam, N. Q. (2018). Technology Acceptance and Future of Internet Banking in Vietnam. \u0424opca\u0439\u0442, 12(2). (in English)"},{"key":"IJESMA.2020070101-47","doi-asserted-by":"publisher","DOI":"10.1504\/IJBIS.2017.082037"},{"key":"IJESMA.2020070101-48","doi-asserted-by":"publisher","DOI":"10.1186\/s40064-015-1650-y"},{"key":"IJESMA.2020070101-49","unstructured":"Ranaweera, H. (2016b). Role of National Culture on the Use of E-Government Services in Sri Lanka."},{"key":"IJESMA.2020070101-50","doi-asserted-by":"crossref","unstructured":"Ruf\u00edn, R., B\u00e9langer, F., Molina, C. M., Carter, L., & Figueroa, J. C. S. (2018). A cross-cultural comparison of electronic government adoption in Spain and the USA. In Technology Adoption and Social Issues: Concepts, Methodologies, Tools, and Applications (pp. 476\u2013493). Hershey, PA: IGI Global.","DOI":"10.4018\/978-1-5225-5201-7.ch021"},{"issue":"11","key":"IJESMA.2020070101-51","first-page":"513","article-title":"Predicting customer\u2019s intentions to use internet banking: The role of technology acceptance model (TAM) in e-banking.","volume":"7","author":"S.Samar","year":"2017","journal-title":"Management Science Letters"},{"issue":"2","key":"IJESMA.2020070101-52","first-page":"277","article-title":"Assessing e-Government systems success in Jordan (e-JC): A validation of TAM and IS Success model Validation of TAM and IS for e-Government Systems Success in Jordan.","volume":"15","author":"A.Sari","year":"2017","journal-title":"International Journal of Computer Science and Information Security"},{"key":"IJESMA.2020070101-53","first-page":"109","author":"H.Singh","year":"2019","journal-title":"Adoption of e-Government Services: A Case Study on e-Filing System of Income Tax Department of India. In Operations Research in Development Sector"},{"key":"IJESMA.2020070101-54","author":"P.Singh","year":"2018","journal-title":"A Study of Adoption Behavior for Online Shopping: An Extension of Tam Model"},{"key":"IJESMA.2020070101-55","doi-asserted-by":"publisher","DOI":"10.1016\/j.procs.2015.12.171"},{"key":"IJESMA.2020070101-56","unstructured":"UNE-Government Survey. (2018). United Nations E-Government Survey 2018. Retrieved from https:\/\/publicadministration.un.org\/egovkb\/Portals\/egovkb\/Documents\/un\/2018-Survey\/E-Government%20Survey%202018_FINAL%20for%20web.pdf"},{"issue":"3","key":"IJESMA.2020070101-57","first-page":"1000","article-title":"A Conceptual Study on Generic End Users Adoption of e-Government Services. International Journal on Advanced Science","volume":"7","author":"D.Witarsyah","year":"2017","journal-title":"Engineering and Information Technology"},{"key":"IJESMA.2020070101-58","doi-asserted-by":"publisher","DOI":"10.1108\/EL-08-2015-0141"},{"key":"IJESMA.2020070101-59","doi-asserted-by":"publisher","DOI":"10.1108\/JAEE-05-2015-0038"},{"key":"IJESMA.2020070101-60","doi-asserted-by":"publisher","DOI":"10.1108\/10662241111139354"},{"key":"IJESMA.2020070101-61","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2014.06.004"}],"container-title":["International Journal of E-Services and Mobile Applications"],"original-title":[],"language":"ng","link":[{"URL":"https:\/\/www.igi-global.com\/viewtitle.aspx?TitleId=256174","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,5,6]],"date-time":"2022-05-06T16:52:16Z","timestamp":1651855936000},"score":1,"resource":{"primary":{"URL":"https:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/IJESMA.2020070101"}},"subtitle":[""],"short-title":[],"issued":{"date-parts":[[2020,7,1]]},"references-count":62,"journal-issue":{"issue":"3","published-print":{"date-parts":[[2020,7]]}},"URL":"https:\/\/doi.org\/10.4018\/ijesma.2020070101","relation":{},"ISSN":["1941-627X","1941-6288"],"issn-type":[{"value":"1941-627X","type":"print"},{"value":"1941-6288","type":"electronic"}],"subject":[],"published":{"date-parts":[[2020,7,1]]}}}