{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,10]],"date-time":"2026-06-10T15:09:22Z","timestamp":1781104162474,"version":"3.54.1"},"reference-count":45,"publisher":"IGI Global Scientific Publishing","issue":"2","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2017,4]]},"abstract":"<jats:p>Electronic Health Records (EHR) has been the subject of much academic discussion in recent times. The impact that a successful implementation of EHR can have on a hospital cannot be overstated. Factors which are crucial to successful implementation of an EHR system are commonly known as Critical Success Factors (hereinafter referred to as CSFs). Purpose: The present study investigates the role of CSFs in implementation process of EHR systems in north Indian multispecialty hospitals. Design: The questionnaire has been distributed to 12 hospitals which have been using EHR technology. Findings: It has been concluded that three out of the five CSFs included in the study, play a more important role than the other two factors. Research limitations: The factors have not been considered separately based upon pre-implementation scenario and post-implementation phase. Originality: The study attempts to outline the impact of EHR systems on successful operational performance of hospitals.<\/jats:p>","DOI":"10.4018\/ijhisi.2017040101","type":"journal-article","created":{"date-parts":[[2017,3,8]],"date-time":"2017-03-08T11:15:32Z","timestamp":1488971732000},"page":"1-17","source":"Crossref","is-referenced-by-count":5,"title":["Critical Success Factors in Electronic Health Records (EHR) Implementation"],"prefix":"10.4018","volume":"12","author":[{"given":"Navneet Kaur","family":"Bajwa","sequence":"first","affiliation":[{"name":"Thapar University, Patiala, Punjab, India"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Harjot","family":"Singh","sequence":"additional","affiliation":[{"name":"Thapar University, Patiala, Punjab, India"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Kalyan Kumar","family":"De","sequence":"additional","affiliation":[{"name":"Amity University, Noida, India"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"2432","reference":[{"key":"IJHISI.2017040101-0","doi-asserted-by":"publisher","DOI":"10.5455\/aim.2013.21.129-134"},{"key":"IJHISI.2017040101-1","unstructured":"Akkermans, H.A., Bogerd, P., Insead, E.Y. & Insead, L.W. (2000). The impact of ERP Systems on Supply Chain Management (Exploratory Findings from a European Delphi Study)."},{"key":"IJHISI.2017040101-2","doi-asserted-by":"publisher","DOI":"10.1016\/S0377-2217(02)00554-4"},{"key":"IJHISI.2017040101-3","doi-asserted-by":"publisher","DOI":"10.1016\/S0378-7206(01)00096-9"},{"key":"IJHISI.2017040101-4","unstructured":"Bhattacharya, I., Ramachandran, A., & Jha, B. (2012). Healthcare Analytics on the Cloud, Online Journal of Health and Allied Sciences, 11(1)."},{"key":"IJHISI.2017040101-5","unstructured":"Christensen, C.M., Bohmer, R., & Kenagy, J. (2000). Will disruptive innovations cure health care?, Harvard Business Review, 78(5), 102\u2013112."},{"key":"IJHISI.2017040101-6","doi-asserted-by":"publisher","DOI":"10.1136\/amiajnl-2011-000674"},{"key":"IJHISI.2017040101-7","unstructured":"Dearborn Advisors. (2013). Clinical services. Retrieved from http:\/\/dearbornadvisors.com"},{"key":"IJHISI.2017040101-8","doi-asserted-by":"publisher","DOI":"10.1177\/095148488900200206"},{"key":"IJHISI.2017040101-9","author":"A.Field","year":"2005","journal-title":"Discovering Statistics through SPSS"},{"key":"IJHISI.2017040101-10","doi-asserted-by":"publisher","DOI":"10.1097\/PTS.0b013e3182388cfa"},{"key":"IJHISI.2017040101-11","doi-asserted-by":"crossref","unstructured":"Holland, C. P., & Light, B. (1999). Global Enterprise Resource Planning Implementation. Proceedings of the32nd Hawaii International Conference on System Sciences, Hawaii, USA.","DOI":"10.1109\/HICSS.1999.772762"},{"key":"IJHISI.2017040101-12","doi-asserted-by":"publisher","DOI":"10.1016\/S0378-7206(01)00134-3"},{"key":"IJHISI.2017040101-13","year":"2012","journal-title":"Health IT and Patient Safety: Building Safer Systems for Better Care"},{"key":"IJHISI.2017040101-14","doi-asserted-by":"publisher","DOI":"10.1111\/j.1365-2753.2008.00975.x"},{"key":"IJHISI.2017040101-15","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijmedinf.2008.06.007"},{"key":"IJHISI.2017040101-16","doi-asserted-by":"publisher","DOI":"10.1197\/jamia.M2997"},{"key":"IJHISI.2017040101-17","doi-asserted-by":"publisher","DOI":"10.1542\/peds.2005-3000"},{"key":"IJHISI.2017040101-18","doi-asserted-by":"publisher","DOI":"10.1080\/00207540410001671679"},{"key":"IJHISI.2017040101-19","first-page":"636","article-title":"If electronic medical records are so great, why aren\u2019t family physicians using them?","volume":"51","author":"G. A.Loomis","year":"2002","journal-title":"The Journal of Family Practice"},{"key":"IJHISI.2017040101-20","doi-asserted-by":"publisher","DOI":"10.4018\/978-1-59140-378-4.ch001"},{"key":"IJHISI.2017040101-21","first-page":"2","article-title":"Primary care physicians\u2019 experience with electronic medical records: Barriers to implementation in a fee-for service environment","author":"D.Ludwick","year":"2009","journal-title":"International Journal of Telemedicine and Applications"},{"key":"IJHISI.2017040101-22","doi-asserted-by":"publisher","DOI":"10.1007\/s10900-011-9534-8"},{"key":"IJHISI.2017040101-23","doi-asserted-by":"publisher","DOI":"10.1016\/S0925-5273(01)00180-3"},{"key":"IJHISI.2017040101-24","first-page":"493","article-title":"Resistance to Electronic Medical Records (EMRs): A Barrier to Improved Quality of Care","volume":"2","author":"D. B.Meinert","year":"2004","journal-title":"Informing Science: International Journal of an Emerging Transdiscipline"},{"key":"IJHISI.2017040101-25","doi-asserted-by":"publisher","DOI":"10.1504\/IJMED.2007.012679"},{"key":"IJHISI.2017040101-26","unstructured":"Moukheiber. (2013). The Staggering Cost Of An Epic Electronic Health Record Might Not Be Worth It. Forbes."},{"key":"IJHISI.2017040101-27","doi-asserted-by":"publisher","DOI":"10.1007\/s10916-014-0099-9"},{"key":"IJHISI.2017040101-28","doi-asserted-by":"publisher","DOI":"10.1197\/jamia.M1930"},{"key":"IJHISI.2017040101-29","article-title":"CSFs of Implementing Enterprise Portals.","author":"U.Remus","year":"2006","journal-title":"Proceedings of the 39th Hawaii International Conference on System Sciences"},{"key":"IJHISI.2017040101-30","author":"E. M.Rogers","year":"2010","journal-title":"Diffusion of Innovations"},{"issue":"2","key":"IJHISI.2017040101-31","first-page":"56","article-title":"Managing non-technical factors in healthcare IT projects","volume":"16","author":"D. A.Rosenthal","year":"2002","journal-title":"Journal of Healthcare Information Management"},{"key":"IJHISI.2017040101-32","doi-asserted-by":"publisher","DOI":"10.5455\/aim.2015.23.102-104"},{"key":"IJHISI.2017040101-33","doi-asserted-by":"publisher","DOI":"10.1108\/14637150410548056"},{"key":"IJHISI.2017040101-34","doi-asserted-by":"publisher","DOI":"10.1109\/HICSS.2001.927129"},{"key":"IJHISI.2017040101-35","doi-asserted-by":"publisher","DOI":"10.1016\/S0378-7206(03)00023-5"},{"key":"IJHISI.2017040101-36","doi-asserted-by":"publisher","DOI":"10.1109\/HICSS.2008.141"},{"issue":"30","key":"IJHISI.2017040101-37","article-title":"An organizational framework and strategic implementation for system-level change to enhance research-based practice: QUERI Series.","volume":"3","author":"C. B.Stetler","year":"2008","journal-title":"Implementation Science; IS"},{"key":"IJHISI.2017040101-38","first-page":"77","article-title":"Contextual elements of CSFs in MRP implementation","volume":"38","author":"C. C.Sum","year":"1997","journal-title":"Production and Inventory Management Journal"},{"key":"IJHISI.2017040101-39","doi-asserted-by":"publisher","DOI":"10.1016\/S0377-2217(02)00547-7"},{"key":"IJHISI.2017040101-40","doi-asserted-by":"publisher","DOI":"10.1016\/S0263-7863(02)00064-9"},{"issue":"10","key":"IJHISI.2017040101-41","first-page":"1534","article-title":"Microchips versus stethoscopes: Calgary hospital, MDs face off over controversial computer system","volume":"147","author":"L. S.Williams","year":"1992","journal-title":"Canadian Medical Association Journal"},{"key":"IJHISI.2017040101-42","doi-asserted-by":"publisher","DOI":"10.1108\/17410380710743798"},{"key":"IJHISI.2017040101-43","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijpe.2003.10.004"},{"issue":"1","key":"IJHISI.2017040101-44","first-page":"10","article-title":"ERP and SCM","volume":"41","author":"S.Zheng","year":"2000","journal-title":"Journal of Computer Information Systems"}],"container-title":["International Journal of Healthcare Information Systems and Informatics"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.igi-global.com\/viewtitle.aspx?TitleId=178625","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,5,6]],"date-time":"2022-05-06T09:56:15Z","timestamp":1651830975000},"score":1,"resource":{"primary":{"URL":"http:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/IJHISI.2017040101"}},"subtitle":["An Exploratory Study in North India"],"short-title":[],"issued":{"date-parts":[[2017,4]]},"references-count":45,"journal-issue":{"issue":"2"},"URL":"https:\/\/doi.org\/10.4018\/ijhisi.2017040101","relation":{},"ISSN":["1555-3396","1555-340X"],"issn-type":[{"value":"1555-3396","type":"print"},{"value":"1555-340X","type":"electronic"}],"subject":[],"published":{"date-parts":[[2017,4]]}}}