{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,10]],"date-time":"2026-06-10T15:06:53Z","timestamp":1781104013400,"version":"3.54.1"},"reference-count":29,"publisher":"IGI Global Scientific Publishing","issue":"2","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2015,4,1]]},"abstract":"<p>IT outsourcing relationship is the relationship in the outsourcing agreement between the service provider and service receiver. The overall IT outsourcing success is directly influenced by the IT outsourcing relationship. However, not much attention has been given in research literature to the IT outsourcing relationship in public organizations and even less regarding the IT outsourcing relationship in Swedish public organizations. This study investigates the factors that hinder the post-contract stage of IT outsourcing relationship in Swedish municipalities. The research was performed through case studies in two Swedish municipalities and has revealed nine hindering factors in the post-contract stage of an IT outsourcing relationship. The findings of this study contribute to the few existing research on the hindering factors of the post-contract stage of the IT outsourcing relationship in public organizations.<\/p>","DOI":"10.4018\/ijide.2015040102","type":"journal-article","created":{"date-parts":[[2015,1,20]],"date-time":"2015-01-20T14:50:18Z","timestamp":1421765418000},"page":"20-37","source":"Crossref","is-referenced-by-count":2,"title":["Factors Hindering IT Outsourcing Relationship in Swedish Public Organizations"],"prefix":"10.4018","volume":"6","author":[{"given":"Horea","family":"Rusu","sequence":"first","affiliation":[{"name":"Department of Computer and Systems Sciences, Stockholm University, Stockholm, Sweden"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Emil","family":"Jensen","sequence":"additional","affiliation":[{"name":"Department of Computer and Systems Sciences, Stockholm University, Stockholm, Sweden"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"2432","reference":[{"key":"ijide.2015040102-0","first-page":"1297","article-title":"A Model for Studying IT Outsourcing Relationships.","author":"S.Alborz","year":"2003","journal-title":"Proceedings of the 7th Pacific Asia Conference on Information Systems"},{"key":"ijide.2015040102-1","doi-asserted-by":"publisher","DOI":"10.1016\/S0263-2373(03)00103-8"},{"key":"ijide.2015040102-2","author":"A.Bhattacherjee","year":"2012","journal-title":"Social Science Research: Principles, Methods and Practices"},{"key":"ijide.2015040102-3","doi-asserted-by":"publisher","DOI":"10.2308\/jis.2011.25.1.1"},{"key":"ijide.2015040102-4","doi-asserted-by":"publisher","DOI":"10.1191\/1478088706qp063oa"},{"key":"ijide.2015040102-5","author":"A.Bryman","year":"2012","journal-title":"Social Research Methods"},{"key":"ijide.2015040102-6","doi-asserted-by":"publisher","DOI":"10.1109\/HICSS.2007.183"},{"key":"ijide.2015040102-7","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2012.05.018"},{"issue":"2","key":"ijide.2015040102-8","first-page":"193","article-title":"IT Outsourcing in the Public Sector: Experiences Form Local Government.","volume":"14","author":"M.Cox","year":"2011","journal-title":"The Electronic Journal Information Systems Evaluation"},{"key":"ijide.2015040102-9","unstructured":"Cunden, M. (2008). The Impact of the IT Outsourcing Relationship on the Success of the Venture: A Research Agenda. In Proceedings of the 16th European Conference on. Galway, Ireland: Systems; Information"},{"key":"ijide.2015040102-10","author":"M.Denscombe","year":"2007","journal-title":"The good research guide for small-scale social research projects"},{"issue":"2","key":"ijide.2015040102-11","doi-asserted-by":"crossref","first-page":"95","DOI":"10.3127\/ajis.v14i2.472","article-title":"Information Systems Outsourcing Relationship Model.","volume":"14","author":"R.Fleming","year":"2007","journal-title":"Australasian Journal of Information Systems"},{"key":"ijide.2015040102-12","doi-asserted-by":"publisher","DOI":"10.1080\/1097198X.2011.10856537"},{"key":"ijide.2015040102-13","doi-asserted-by":"publisher","DOI":"10.1109\/HICSS.2007.421"},{"key":"ijide.2015040102-14","doi-asserted-by":"publisher","DOI":"10.1145\/1104004.1104009"},{"issue":"3","key":"ijide.2015040102-15","first-page":"7","article-title":"Plugging into strategic partnerships: The critical IS connection.","volume":"31","author":"J. C.Henderson","year":"1990","journal-title":"MIT Sloan Management Review"},{"key":"ijide.2015040102-16","first-page":"37","article-title":"The Gestalt of an Information Technology Outsourcing Relationship: An Explanatory Analysis.","author":"T.Kern","year":"1997","journal-title":"Proceedings of the Eighteenth International Conference on Information Systems"},{"key":"ijide.2015040102-17","doi-asserted-by":"publisher","DOI":"10.1093\/acprof:oso\/9780199241927.001.0001"},{"key":"ijide.2015040102-18","doi-asserted-by":"publisher","DOI":"10.1057\/jit.1995.28"},{"key":"ijide.2015040102-19","doi-asserted-by":"publisher","DOI":"10.1016\/j.jsis.2009.06.002"},{"issue":"1","key":"ijide.2015040102-20","first-page":"47","article-title":"Examining Client Perceptions of Partnership Quality and its Dimensions in an IT Outsourcing Relationship.","volume":"17","author":"M.Lane","year":"2010","journal-title":"Australasian Journal of Information Systems"},{"key":"ijide.2015040102-21","doi-asserted-by":"publisher","DOI":"10.2307\/249407"},{"key":"ijide.2015040102-22","first-page":"51","article-title":"Information Systems Outsourcing in Public Administration: An Emergent Research Topic.","author":"J. M.Marco-Sim\u00f3","year":"2007","journal-title":"Proceedings of European and Mediterranean Conference on Information Systems"},{"key":"ijide.2015040102-23","doi-asserted-by":"crossref","DOI":"10.4135\/9781036208417","author":"M. D.Myers","year":"2009","journal-title":"Qualitative Research in Business & Management"},{"key":"ijide.2015040102-24","article-title":"IT Outsourcing Relationship Management and Performance Measurement System Effectiveness.","author":"B.Perrin","year":"2005","journal-title":"Proceedings of the 16th Australasian Conference on Information Systems"},{"key":"ijide.2015040102-25","doi-asserted-by":"publisher","DOI":"10.1177\/027507402237866"},{"key":"ijide.2015040102-26","doi-asserted-by":"publisher","DOI":"10.1007\/s10796-010-9292-7"},{"key":"ijide.2015040102-27","first-page":"337","article-title":"Differences between public and private IT outsourcing: common themes in the literature.","author":"S.Vilvovsky","year":"2008","journal-title":"Proceedings of the 9th Annual International Digital Government Research Conference"},{"issue":"2","key":"ijide.2015040102-28","first-page":"211","article-title":"Evaluation of Impact of Outsourcing on Efficiency of Public Sector Organisations.","volume":"3","author":"M.Vintar","year":"2011","journal-title":"International Journal of Business and Management Studies"}],"container-title":["International Journal of Innovation in the Digital Economy"],"original-title":[],"language":"ng","link":[{"URL":"https:\/\/www.igi-global.com\/viewtitle.aspx?TitleId=122227","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,5,17]],"date-time":"2025-05-17T03:32:49Z","timestamp":1747452769000},"score":1,"resource":{"primary":{"URL":"https:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/ijide.2015040102"}},"subtitle":[""],"short-title":[],"issued":{"date-parts":[[2015,4,1]]},"references-count":29,"journal-issue":{"issue":"2","published-print":{"date-parts":[[2015,4]]}},"URL":"https:\/\/doi.org\/10.4018\/ijide.2015040102","relation":{},"ISSN":["1947-8305","1947-8313"],"issn-type":[{"value":"1947-8305","type":"print"},{"value":"1947-8313","type":"electronic"}],"subject":[],"published":{"date-parts":[[2015,4,1]]}}}