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In this paper, we review the systematic innovation methods, TRIZ, for redesign services in Small and Medium Enterprises.<\/p>","DOI":"10.4018\/ijisss.2017070105","type":"journal-article","created":{"date-parts":[[2017,6,5]],"date-time":"2017-06-05T10:22:44Z","timestamp":1496658164000},"page":"78-92","source":"Crossref","is-referenced-by-count":5,"title":["Using TRIZ Systematic Innovation Methods for Redesign Services in Small and Medium Enterprises"],"prefix":"10.4018","volume":"9","author":[{"given":"Nadhmi","family":"Gazem","sequence":"first","affiliation":[{"name":"Universiti Teknologi Malaysia, Department of Information Systems, Johor Bahru, Malaysia"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Azizah","family":"AbdulRahman","sequence":"additional","affiliation":[{"name":"Universiti Teknologi Malaysia, Department of Information Systems, Johor Bahru, Malaysia"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Faisal","family":"Saeed","sequence":"additional","affiliation":[{"name":"Universiti Teknologi Malaysia, Department of Information Systems, Johor Bahru, Malaysia"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"2432","reference":[{"key":"IJISSS.2017070105-0","author":"G.Altshuller","year":"2005","journal-title":"40 Principles Extended Edition: TRIZ Keys to Technical Innovation"},{"key":"IJISSS.2017070105-1","doi-asserted-by":"publisher","DOI":"10.1117\/12.369474"},{"issue":"7","key":"IJISSS.2017070105-2","first-page":"3061","article-title":"Concepts, tools and techniques of problem solving through TRIZ: A Review. 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