{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,10]],"date-time":"2026-06-10T15:56:46Z","timestamp":1781107006633,"version":"3.54.1"},"reference-count":42,"publisher":"IGI Global Scientific Publishing","issue":"2","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2013,7]]},"abstract":"<jats:p>With IT affecting all aspects of university\u2019s\/school\u2019s academic and professional affairs, an efficient IT governance (ITG) is required to assure that all kinds of expensive and complex information technology is appropriately governed. Despite the importance of IT; there has been limited research looking at how ITG is implemented in higher education institution or how to harness its benefits. This research focuses on how ITG is adopted and implemented in higher education institutions in UAE by considering the case of two different universities. The research proposes a theoretical framework derived from COBIT and Six Sigma to help in governing IT in higher education institutions. The framework will help in directing different processes toward evaluating any decision concerning the alignment and compatibility of IT with the overall strategies and goals of higher education institutions. This is achieved to increase services quality over time, aligning and supporting business strategies, and controlling and minimizing IT risks in order to increase stakeholder\u2019s value and reducing cost.<\/jats:p>","DOI":"10.4018\/ijitbag.2013070101","type":"journal-article","created":{"date-parts":[[2014,2,25]],"date-time":"2014-02-25T13:29:42Z","timestamp":1393334982000},"page":"1-18","source":"Crossref","is-referenced-by-count":5,"title":["IT Governance in Higher Education Institutions in Abu Dhabi, UAE"],"prefix":"10.4018","volume":"4","author":[{"given":"Racha","family":"Ajami","sequence":"first","affiliation":[{"name":"United Arab Emirates University, UAE"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Nabeel","family":"Al-Qirim","sequence":"additional","affiliation":[{"name":"Faculty of Information Technology, UAE University, Al-Ain, UAE"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"2432","reference":[{"key":"ijitbag.2013070101-0","doi-asserted-by":"crossref","unstructured":"Alaeddini, M., & Kardan, A. A. (2010). E-learning governance - Towards an applicable framework. In Proceedings of the 2nd International Conference on Education Technology and Computer (ICETC) (Vol. 3, pp. 529-533).","DOI":"10.1109\/ICETC.2010.5529486"},{"key":"ijitbag.2013070101-1","unstructured":"Barbara, I. D., & DeBlois, P. B. (2006). Top-ten IT issues. The 2006 EDUCAUSE Current Issues Committee. Retrieved from www. http:\/\/www.educause.edu\/ero\/article\/top-ten-it-issues-2006"},{"key":"ijitbag.2013070101-2","unstructured":"Bhattacharjya, J. (2006). Capitalizing business benefits through the use of IT governance best practices. Unpublished Master\u2019s Thesis, Curtin University of Technology, Perth."},{"key":"ijitbag.2013070101-3","unstructured":"Bhattacharjya, J., & Chang, V. (2006). The evolving IT governance practices for IT and business alignment - A case study in an Australian institution. In Proceedings of the 4th Annual Conference on Information Science, Technology and AI Management."},{"key":"ijitbag.2013070101-4","doi-asserted-by":"crossref","unstructured":"Bhattacharjya, J., & Chang, V. (2007). The role of IT governance in the evolution of organizations in the digital economy: Cases in Australian higher education. In Proceedings of the Digital EcoSystems and Technologies Conference (pp.428 \u2013433).","DOI":"10.1109\/DEST.2007.372012"},{"key":"ijitbag.2013070101-5","unstructured":"BMC Remedy IT Service Management Suite. (2013). Retrieved from http:\/\/www.bmc.com\/products\/product-listing\/53035210-143801-2527.html"},{"key":"ijitbag.2013070101-6","doi-asserted-by":"publisher","DOI":"10.1016\/j.accinf.2007.07.002"},{"key":"ijitbag.2013070101-7","author":"A.Calder","year":"2006","journal-title":"Information security based on ISO 27001\/ISO 17799: A management guide"},{"key":"ijitbag.2013070101-8","first-page":"1","article-title":"IT governance: Determining who decides.","volume":"24","author":"A.Clark","year":"2005","journal-title":"EDUCAUSE Center for Applied Research Bulletin"},{"key":"ijitbag.2013070101-9","unstructured":"COBIT. (2007). Information systems audit and control association, control objectives for information and related technology (4.1th ed.). IT Governance Institute."},{"key":"ijitbag.2013070101-10","unstructured":"Colbert, J. L., & Bowen, P. (1996). A comparison of internal controls: COBIT, SAC, COSO, and SAS 55\/78. IS Audit Control (pp. 4:26\u201335)."},{"key":"ijitbag.2013070101-11","year":"1992","journal-title":"Internal control\u2014an integrated framework"},{"key":"ijitbag.2013070101-12","unstructured":"COSO. (2004). Enterprise risk management\u2014integrated framework. The Committee of Sponsoring Organizations of the Treadway Commission. Retrieved from http:\/\/www.coso.org."},{"key":"ijitbag.2013070101-13","unstructured":"ECAR (Educause Centre for Applied Research). (2008). Process and politices: IT governance in higher education. Colorado."},{"key":"ijitbag.2013070101-14","unstructured":"Fonstad, N. O., & Subramani, M. (2009). Building enterprise alignment: A case study. MISQ Executive, 8(1)."},{"key":"ijitbag.2013070101-15","unstructured":"Haes, S. D., & Grembergen, W. V. (2005). Analysing the relationship between IT governance and businesslIT alignment maturity. In Proceedings of the 41st Hawaii International Conference on System Sciences (HICSS)."},{"key":"ijitbag.2013070101-16","unstructured":"Haes, S. D., & Grembergen, W. V. (2005). IT governance structures, processes and relational mechanisms: Achieving IT\/business alignment in a major Belgian financial group. In Proceedings of the 38th Hawaii International Conference on System Sciences."},{"key":"ijitbag.2013070101-17","doi-asserted-by":"publisher","DOI":"10.1147\/SJ.1999.5387096"},{"key":"ijitbag.2013070101-18","unstructured":"Imad, M., Al-Atiqi & Deshpande, P. B. (2009). Transforming higher education with six sigma. INQAAHE (International Network of Quality Assessment Agencies in Higher Education) Biannual Conference in Abu Dhabi."},{"key":"ijitbag.2013070101-19","unstructured":"ISO\/IEC 17799. (2006). Retrieved from http:\/\/www.iso.org\/iso\/home\/store\/catalogue_tc\/catalogue_detail.htm?csnumber=40012"},{"key":"ijitbag.2013070101-20","unstructured":"IT Governance Institute (ITGI). (2000). Board briefing on IT governance. Retrieved from www.itgi.org"},{"key":"ijitbag.2013070101-21","unstructured":"IT Governance Institute (ITGI). (2007). Control objectives for information and related technology (4.1th ed.). Rolling Meadows, IL. Retrieved from www.isaca.org"},{"key":"ijitbag.2013070101-22","unstructured":"IT Governance Institute (ITGI). (2009). An executive view of IT governance. Rolling Meadows, IL. Retrieved from www.isaca.org"},{"key":"ijitbag.2013070101-23","year":"2011","journal-title":"Global status report on the governance of enterprise IT"},{"key":"ijitbag.2013070101-24","unstructured":"IT Governance Institute (ITGI). (n.d.). Board briefing on IT governance (2nd ed.). Rolling Meadows, IL. Retrieved from www.itgi.org."},{"key":"ijitbag.2013070101-25","author":"J.Luftman","year":"1996","journal-title":"Competing in the information age \u2013 Strategic alignment in practice"},{"key":"ijitbag.2013070101-26","first-page":"96","article-title":"Information technology and the board of directors.","volume":"83","author":"R.Nolan","year":"2005","journal-title":"Harvard Business Review"},{"key":"ijitbag.2013070101-27","unstructured":"OGC. (2007). Official introduction to the Itil service lifecycle. Stationery Office, Office of Government Commerce."},{"key":"ijitbag.2013070101-28","author":"P.Pande","year":"2001","journal-title":"What is six sigma?"},{"key":"ijitbag.2013070101-29","author":"M.Patton","year":"1990","journal-title":"Qualitative evaluation and research methods"},{"key":"ijitbag.2013070101-30","doi-asserted-by":"publisher","DOI":"10.1145\/1278201.1278212"},{"key":"ijitbag.2013070101-31","unstructured":"Ribeiro, J., & Gomes, R. (2009). IT governance using COBIT implemented in a high public educational institution: A case study. In Proceedings of the 3rd International Conference on European computing Conference (pp. 41-52). World Scientific and Engineering Academy and Society (WSEAS)."},{"key":"ijitbag.2013070101-32","doi-asserted-by":"crossref","unstructured":"Ridley, G., Young, J., & Carroll, P. (2004). COBIT and its utilization - A framework from the literature. In Proceedings of the 37th Hawaii International Conference on System Sciences, Hawaii.","DOI":"10.1109\/HICSS.2004.1265566"},{"key":"ijitbag.2013070101-33","author":"S.Taylor","year":"2007","journal-title":"ITIL: Service strategy"},{"key":"ijitbag.2013070101-34","doi-asserted-by":"publisher","DOI":"10.1016\/j.accinf.2004.01.001"},{"key":"ijitbag.2013070101-35","unstructured":"Tsiakals, C., & West J. (2000). Iso 9001:2000 explained. ASQC\/Quality Press."},{"key":"ijitbag.2013070101-36","doi-asserted-by":"crossref","unstructured":"Van Grembergen, W. (2002). Introduction to the minitrack IT governance and its mechanisms. In Proceedings of the 35th Hawaii International Conference on System Sciences. IEEE.","DOI":"10.1109\/HICSS.2002.994349"},{"key":"ijitbag.2013070101-37","doi-asserted-by":"publisher","DOI":"10.1057\/ejis.1995.9"},{"key":"ijitbag.2013070101-38","unstructured":"Wang, Z., & Zhang, X.-Y. (2007). An ITIL-based IT service management model for Chinese universities. In Proceedings of the Fifth International Conference on Software Engineering Research, Management and Applications."},{"issue":"1","key":"ijitbag.2013070101-39","first-page":"1","article-title":"Don\u2019t just lead govern: How top-performing firms govern IT.","volume":"3","author":"P.Weill","year":"2004","journal-title":"MIS Quarterly Executive"},{"key":"ijitbag.2013070101-40","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-7908-2658-6_4"},{"key":"ijitbag.2013070101-41","author":"R. K.Yin","year":"2003","journal-title":"Case study research: Design and methods"}],"container-title":["International Journal of IT\/Business Alignment and Governance"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.igi-global.com\/viewtitle.aspx?TitleId=101913","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2020,8,15]],"date-time":"2020-08-15T15:22:53Z","timestamp":1597504973000},"score":1,"resource":{"primary":{"URL":"http:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/ijitbag.2013070101"}},"subtitle":[""],"short-title":[],"issued":{"date-parts":[[2013,7]]},"references-count":42,"journal-issue":{"issue":"2"},"URL":"https:\/\/doi.org\/10.4018\/ijitbag.2013070101","relation":{},"ISSN":["1947-9611","1947-962X"],"issn-type":[{"value":"1947-9611","type":"print"},{"value":"1947-962X","type":"electronic"}],"subject":[],"published":{"date-parts":[[2013,7]]}}}