{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,10]],"date-time":"2026-06-10T15:57:21Z","timestamp":1781107041300,"version":"3.54.1"},"reference-count":37,"publisher":"IGI Global Scientific Publishing","issue":"2","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2019,7]]},"abstract":"<jats:p>With the growing importance of IT as competitive advantage, companies aim to increase their digital transformation activities. Consequently, companies are also revisiting their existing IT sourcing arrangements. In the article at hand, the authors explore the concept of IT backsourcing by presenting the results from a quantitative online survey with global IT practitioners. The authors confirm that backsourcing is frequently applied in practice, with key reasons being dissatisfaction with service or relationship quality and higher than expected costs. Further, the authors identify IT services with an increased likelihood of being backsourced, e.g., application development or data center, and discuss the effect of a CIO change on the backsourcing decision. In addition, the authors show that there are differences in the perceptions on the antecedents and the results of backsourcing decisions between management and operational level. The authors conclude with practical implications for IT managers based on their findings.<\/jats:p>","DOI":"10.4018\/ijitbag.2019070102","type":"journal-article","created":{"date-parts":[[2020,3,6]],"date-time":"2020-03-06T10:31:27Z","timestamp":1583490687000},"page":"20-34","source":"Crossref","is-referenced-by-count":0,"title":["IT Backsourcing"],"prefix":"10.4018","volume":"10","author":[{"given":"Benedikt","family":"von Bary","sequence":"first","affiliation":[{"name":"Technische Universit\u00e4t Dresden, Dresden, Germany"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Markus","family":"Westner","sequence":"additional","affiliation":[{"name":"OTH Regensburg, Germany"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Susanne","family":"Strahringer","sequence":"additional","affiliation":[{"name":"Technische Universit\u00e4t Dresden, Dresden, Germany"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"2432","reference":[{"key":"IJITBAG.2019070102-0","unstructured":"Akoka, J., & Comyn-Wattiau, I. (2006). Developing a Framework for Analyzing IS\/IT Backsourcing. In AIM'06 (pp. 330\u2013340). Luxembourg."},{"key":"IJITBAG.2019070102-1","unstructured":"Barney, H. T., Moe, N. B., Low, G. C., & Aurum, A. (2009). Indian Intimacy Ends as the Chinese Connection Commences: Changing Offshore Relationships. Proceedings of the Third Global Sourcing Workshop (pp. 1\u201324). Academic Press."},{"key":"IJITBAG.2019070102-2","unstructured":"Bary, B. v. (2018). How to Bring IT Home: Developing a Common Terminology to Compare Cases of IS Backsourcing. Proceedings of AMCIS 2018. Academic Press."},{"issue":"1","key":"IJITBAG.2019070102-3","first-page":"62","article-title":"Information Systems Backsourcing: A Literature Review.","volume":"29","author":"B. v.Bary","year":"2018","journal-title":"Journal of Information Technology Management"},{"issue":"4","key":"IJITBAG.2019070102-4","doi-asserted-by":"crossref","first-page":"17","DOI":"10.12821\/ijispm060402","article-title":"Adding experts\u2019 perceptions to complement existing research on information systems backsourcing.","volume":"6","author":"B. v.Bary","year":"2018","journal-title":"International Journal of Information Systems and Project Management"},{"key":"IJITBAG.2019070102-5","doi-asserted-by":"publisher","DOI":"10.1016\/j.ejor.2011.12.007"},{"key":"IJITBAG.2019070102-6","doi-asserted-by":"publisher","DOI":"10.1080\/10580530.2011.562132"},{"key":"IJITBAG.2019070102-7","doi-asserted-by":"publisher","DOI":"10.4018\/JGIM.2019070101"},{"key":"IJITBAG.2019070102-8","unstructured":"Florentine, S. (2019). Insourcing, Automation Spark GE\u2019s IT Transformation. CIO. Retrieved from https:\/\/www.cio.com\/article\/3409044\/insourcing-automation-spark-ges-it-transformation.html"},{"issue":"3","key":"IJITBAG.2019070102-9","first-page":"91","article-title":"Will Negative Experiences Impact Future IT Outsourcing?","volume":"50","author":"N.Gorla","year":"2010","journal-title":"Journal of Computer Information Systems"},{"key":"IJITBAG.2019070102-10","unstructured":"Han, K., & Mithas, S. (2013). The Real Savings From IT Outsourcing. In MIT Sloan Management Review: MIT Sloan. Retrieved from https:\/\/sloanreview.mit.edu\/ article\/the-real-savings-from-it-outsourcing\/"},{"key":"IJITBAG.2019070102-11","unstructured":"Harvey Nash, & KPMG. (2018). CIO Survey 2018: The Transformational CIO. Retrieved from https:\/\/www.harveynash.com\/usa\/news-and-insights\/US_CIO_survey_2018.pdf"},{"key":"IJITBAG.2019070102-12","doi-asserted-by":"publisher","DOI":"10.24251\/HICSS.2019.882"},{"key":"IJITBAG.2019070102-13","unstructured":"Hirschheim, R., & Lacity, Mary. (1998). Backsourcing: An Emerging Trend? Retrieved from http:\/\/www.outsourcing-center.com\/1998-09-backsourcing-an-emerging-trend-article-38943.html"},{"key":"IJITBAG.2019070102-14","unstructured":"Hutchinson, A. (2019). LinkedIn Reaches 610 Million Members. Socialmediatoday. Retrieved from https:\/\/www.socialmediatoday.com\/news\/547620\/"},{"key":"IJITBAG.2019070102-15","unstructured":"K\u00f6nning, M., Westner, M., & Strahringer, S. (2018). Multisourcing on the Rise: Results from an Analysis of more than 1,000 IT Outsourcing Deals in the ASG Region. Proceedings of MKWI 2018 (pp. 1813-1824). Academic Press."},{"key":"IJITBAG.2019070102-16","doi-asserted-by":"publisher","DOI":"10.1080\/10580530.2018.1553650"},{"key":"IJITBAG.2019070102-17","doi-asserted-by":"publisher","DOI":"10.1057\/jittc.2012.7"},{"key":"IJITBAG.2019070102-18","unstructured":"Lacity, M.C., & Willcocks, L. P. (2000). Relationships in IT Outsourcing: A Stakeholder Perspective. In R.W. Zmud (Ed.), Framing the Domains of IT Management: Projecting the Future Through the Past (pp. 355\u2013384). Cincinnati, OH: Pinnaflex Educational Resources, Inc."},{"key":"IJITBAG.2019070102-19","doi-asserted-by":"publisher","DOI":"10.1016\/j.emj.2017.05.004"},{"key":"IJITBAG.2019070102-20","doi-asserted-by":"publisher","DOI":"10.15439\/2018F333"},{"key":"IJITBAG.2019070102-21","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2015.10.001"},{"key":"IJITBAG.2019070102-22","unstructured":"McLaughlin, D., & Peppard, J. (2006). IT Backsourcing: From \u2018Make or Buy\u2019 to \u2018Bringing it Back in-House.\u2019 Proceedings of ECIS 2006 (pp. 1\u201312). Academic Press."},{"key":"IJITBAG.2019070102-23","doi-asserted-by":"publisher","DOI":"10.1007\/s10664-013-9272-x"},{"issue":"1","key":"IJITBAG.2019070102-24","first-page":"53","article-title":"Backsourcing: A Review and Theoretically Motivated View.","volume":"18","author":"P.Nagpal","year":"2015","journal-title":"Academy of Information & Management Sciences Journal"},{"key":"IJITBAG.2019070102-25","unstructured":"Nicholas-Donald, A., & Osei-Bryson, K.-M. A. (2017). The Economic Value of Back-sourcing: An Event Study. Proceedings of CONFIRM 2017 (pp. 1\u20138). Academic Press."},{"key":"IJITBAG.2019070102-26","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-319-22759-7_22"},{"key":"IJITBAG.2019070102-27","doi-asserted-by":"publisher","DOI":"10.1016\/j.jsis.2010.05.002"},{"key":"IJITBAG.2019070102-28","doi-asserted-by":"publisher","DOI":"10.1080\/08874417.2015.11645760"},{"key":"IJITBAG.2019070102-29","doi-asserted-by":"publisher","DOI":"10.1108\/JGOSS-01-2018-0004"},{"key":"IJITBAG.2019070102-30","doi-asserted-by":"publisher","DOI":"10.1192\/pb.bp.114.050203"},{"key":"IJITBAG.2019070102-31","doi-asserted-by":"publisher","DOI":"10.2307\/41166468"},{"key":"IJITBAG.2019070102-32","unstructured":"Whitten, D. (2009). Adaptability in IT Sourcing: The Impact of Switching Costs. Proceedings of AMCIS 2009 (pp. 1\u201310). Academic Press."},{"key":"IJITBAG.2019070102-33","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2010.01.006"},{"key":"IJITBAG.2019070102-34","doi-asserted-by":"publisher","DOI":"10.1111\/j.1540-5414.2006.00140.x"},{"key":"IJITBAG.2019070102-35","unstructured":"Wong, S. F. (2006). Bringing IT Back Home: Developing Capacity for Change. Proceedings of ICIS 2006 (pp. 591\u2013608). Academic Press."},{"key":"IJITBAG.2019070102-36","first-page":"102","article-title":"Drivers of IT Backsourcing Decision.","volume":"2","author":"S. F.Wong","year":"2008","journal-title":"Communications of the IBIMA"}],"container-title":["International Journal of IT\/Business Alignment and Governance"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.igi-global.com\/viewtitle.aspx?TitleId=250868","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,10,17]],"date-time":"2022-10-17T17:40:23Z","timestamp":1666028423000},"score":1,"resource":{"primary":{"URL":"http:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/IJITBAG.2019070102"}},"subtitle":["Insights and Implications From a Global Survey With IT Practitioners"],"short-title":[],"issued":{"date-parts":[[2019,7]]},"references-count":37,"journal-issue":{"issue":"2"},"URL":"https:\/\/doi.org\/10.4018\/ijitbag.2019070102","relation":{},"ISSN":["1947-9611","1947-962X"],"issn-type":[{"value":"1947-9611","type":"print"},{"value":"1947-962X","type":"electronic"}],"subject":[],"published":{"date-parts":[[2019,7]]}}}