{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,10]],"date-time":"2026-06-10T16:15:29Z","timestamp":1781108129074,"version":"3.54.1"},"reference-count":15,"publisher":"IGI Global Scientific Publishing","issue":"1","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2018,1,1]]},"abstract":"<p>The authors' study a noncooperative game problem for queueing control in emergency department (ED). One of the challenges to emergency department (ED) is the control of the urgent patients and the non-urgent patients. The urgent patient which is the primary customer, can be considered as the service interruption in a queueing system. The service interruptions occur frequently and can incur significant delays for the non-urgent patients. Therefore, a non-urgent patient needs to decide whether to join the queue or leave. The scenario is modeled as an M\/M\/1 queueing game with server interruption where each patient wants to optimize his benefit. It is shown that the individually optimal strategy for joining the queue is characterized by a threshold of queue length. The socially optimal threshold of queue length is also obtained. To bridge the gap between the individually and socially optimal strategies, a pricing mechanism is proposed to toll the service of each non-urgent patient, thus equalizing the two optimal strategies.<\/p>","DOI":"10.4018\/ijitwe.2018010105","type":"journal-article","created":{"date-parts":[[2017,11,9]],"date-time":"2017-11-09T11:24:19Z","timestamp":1510226659000},"page":"69-80","source":"Crossref","is-referenced-by-count":0,"title":["Optimal Strategy in Queueing Systems in Emergency Department"],"prefix":"10.4018","volume":"13","author":[{"given":"Zeng","family":"Hui","sequence":"first","affiliation":[{"name":"College of Economics and Management, College of Science, Yanshan University, Qinhuangdao, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Tian","family":"Ruiling","sequence":"additional","affiliation":[{"name":"College of Science, Yanshan University, Qinhuangdao, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Liu","family":"Yupeng","sequence":"additional","affiliation":[{"name":"First Hospital of QINHUANGDAO, Qinhuangdao, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Hou","family":"Yumei","sequence":"additional","affiliation":[{"name":"College of Economics and Management, Yanshan University, Qinhuangdao, China"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"2432","reference":[{"key":"IJITWE.2018010105-0","unstructured":"Barrero, J. 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