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Although rudiments of knowledge sharing are evident from the KM activities in different departments of the bank, the limitations such as resistance to change of the implemented KM systems are impeding the effectiveness of the knowledge management process. More training and incentives are needed to increase knowledge creation and sharing. Moreover, a clearly articulated KM strategy along with success criteria and commitment and support from senior management is needed. There is a severe lack of knowledge management studies in Bulgarian context in general and Bulgarian banking sector in particular. The authors' findings will potentially help in improving knowledge sharing practice as well as provide a valuable insight into knowledge management related issues in the Bulgarian context. The findings from this research can be useful to companies from Eastern Europe and other regions in improving their knowledge sharing practice.<\/p>","DOI":"10.4018\/ijkm.2014070104","type":"journal-article","created":{"date-parts":[[2015,2,13]],"date-time":"2015-02-13T08:14:46Z","timestamp":1423815286000},"page":"54-69","source":"Crossref","is-referenced-by-count":4,"title":["Knowledge Management Practice at a Bulgarian Bank"],"prefix":"10.4018","volume":"10","author":[{"given":"Mahmood Hussain","family":"Shah","sequence":"first","affiliation":[{"name":"Lancashire Business School, University of Central Lancashire, Lancashire, UK"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Nevena","family":"Rahneva","sequence":"additional","affiliation":[{"name":"Lancashire Business School, University of Central Lancashire, Lancashire, UK"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Rizwan","family":"Ahmed","sequence":"additional","affiliation":[{"name":"Lahore School of Economics, Lahore, Pakistan"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"2432","reference":[{"key":"ijkm.2014070104-0","doi-asserted-by":"crossref","unstructured":"Anand, Y., Pauleen, D. 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