{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2022,6,1]],"date-time":"2022-06-01T21:12:58Z","timestamp":1654117978049},"reference-count":0,"publisher":"IGI Global","issue":"4","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2015,10,1]]},"abstract":"<p>This study investigates the attributes that create brand trust in internet retailing through the replication of the work of Ruparelia, White and Hughes (2010) using two different purchase categories: apparels and travel accommodation. Quantitative methodology was employed through survey method involving 180 respondents. There are ten independent variables include website security, website privacy, website brand name, word-of-mouth, website design &amp; navigation, information, returns policy, country of origin, past experience, advertising and testimonials and one dependent variable which is brand trust. Security, privacy, word of mouth, design &amp; navigation, and past experience were proven to have direct linear effects towards web brand trust. On the other hand, brand name, information, returns policy, country of origin and advertising &amp; testimonials have weak relationships with web brand trust. Respondents who purchased clothing apparel were more concerned of the country of origin than respondents who purchased ticket accommodation.<\/p>","DOI":"10.4018\/ijom.2015100102","type":"journal-article","created":{"date-parts":[[2016,2,17]],"date-time":"2016-02-17T19:09:15Z","timestamp":1455736155000},"page":"25-36","source":"Crossref","is-referenced-by-count":1,"title":["Drivers of Brand Trust in Internet Retailing"],"prefix":"10.4018","volume":"5","author":[{"given":"Adilla","family":"Anggraeni","sequence":"first","affiliation":[{"name":"Binus Business School, Bina Nusantara University, Jakarta, Indonesia"}]},{"given":"Florenz","family":"Lay","sequence":"additional","affiliation":[{"name":"Binus Business School, Bina Nusantara University, Jakarta, Indonesia"}]}],"member":"2432","container-title":["International Journal of Online Marketing"],"original-title":[],"language":"ng","link":[{"URL":"https:\/\/www.igi-global.com\/viewtitle.aspx?TitleId=146260","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,6,1]],"date-time":"2022-06-01T20:40:38Z","timestamp":1654116038000},"score":1,"resource":{"primary":{"URL":"https:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/IJOM.2015100102"}},"subtitle":["The Case of Indonesia"],"short-title":[],"issued":{"date-parts":[[2015,10,1]]},"references-count":0,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2015,10]]}},"URL":"https:\/\/doi.org\/10.4018\/ijom.2015100102","relation":{},"ISSN":["2156-1753","2156-1745"],"issn-type":[{"value":"2156-1753","type":"print"},{"value":"2156-1745","type":"electronic"}],"subject":[],"published":{"date-parts":[[2015,10,1]]}}}