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Several interesting findings emerged from the work described in this paper, the most relevant being the importance given to functionalities replacing what students currently do with ad-hoc solutions using a range of unrelated services.<\/p>","DOI":"10.4018\/ijtem.2014070105","type":"journal-article","created":{"date-parts":[[2014,10,6]],"date-time":"2014-10-06T14:46:00Z","timestamp":1412606760000},"page":"54-65","source":"Crossref","is-referenced-by-count":0,"title":["The Emergence of E-Learning Needs in Participatory Re-Design of e-Service"],"prefix":"10.4018","volume":"4","author":[{"given":"Angela","family":"Di Fiore","sequence":"first","affiliation":[{"name":"Department of Sociology and Social Research, University of Trento, Trento, Italy"}]},{"given":"Francesca","family":"Fiore","sequence":"additional","affiliation":[{"name":"Department of Sociology and Social Research, University of Trento, Trento, Italy"}]},{"given":"Vincenzo","family":"D'Andrea","sequence":"additional","affiliation":[{"name":"Department of Information Science and Engineering, University of Trento, Trento, Italy"}]}],"member":"2432","reference":[{"key":"ijtem.2014070105-0","unstructured":"Akrich, M. 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