{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2022,6,1]],"date-time":"2022-06-01T19:10:14Z","timestamp":1654110614673},"reference-count":26,"publisher":"IGI Global","issue":"1","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2011,1,1]]},"abstract":"<p>This paper presents a survey of Indian third-party logistics (3PL) providers and compares the state of the industry with that in 2004 based on an earlier survey. The 3PL industries of India and North America are also compared. The survey finds that the Indian 3PL industry lags behind North America in terms of global reach and breadth of service. Indian 3PL providers also underperform in key variables that determine performance levels. Other problems identified by the survey are the lack of awareness among Indian shippers, shortage of management talent, inadequate infrastructure, complex documentations, and multiple tax systems. Despite these limitations, the Indian 3PL industry is growing. Many global players are entering the Indian market through direct investments, acquisitions, and alliances. The Indian government is also improving the infrastructure, reducing paperwork, simplifying taxation systems, and implementing economic policies conducive to growth. This paper provides significant insights for logistics managers, government, and other stakeholders.<\/p>","DOI":"10.4018\/jal.2011010104","type":"journal-article","created":{"date-parts":[[2011,10,19]],"date-time":"2011-10-19T16:03:21Z","timestamp":1319040201000},"page":"57-75","source":"Crossref","is-referenced-by-count":3,"title":["The 2008 Survey of Indian Third-Party Logistics (3PL) Service Providers"],"prefix":"10.4018","volume":"2","author":[{"given":"Subrata","family":"Mitra","sequence":"first","affiliation":[{"name":"Indian Institute of Management Calcutta, India"}]}],"member":"2432","reference":[{"issue":"39","key":"jal.2011010104-0","first-page":"22","article-title":"3PLs: Pulling it all together.","volume":"272","author":"Anonymous","year":"2008","journal-title":"Traffic World"},{"key":"jal.2011010104-1","doi-asserted-by":"publisher","DOI":"10.2307\/3150783"},{"issue":"3","key":"jal.2011010104-2","doi-asserted-by":"crossref","first-page":"39","DOI":"10.5325\/transportationj.44.3.0039","article-title":"Studies of trends in third-party logistics usage: What can we conclude?","volume":"44","author":"B.Ashenbaum","year":"2005","journal-title":"Transportation Journal"},{"issue":"90","key":"jal.2011010104-3","first-page":"60","article-title":"Manufacturers are passing the buck on their green supply chains.","volume":"257","author":"D.Blanchard","year":"2008","journal-title":"Industry Week"},{"issue":"10","key":"jal.2011010104-4","first-page":"27","article-title":"Stiefel labs leverages 3PL to fuel major growth.","volume":"137","author":"D.Hannon","year":"2008","journal-title":"Purchasing"},{"key":"jal.2011010104-5","unstructured":"Langley, C. J., Jr., Hoemmken, S., van Dort, E., Morton, J., Strata, R., & Riegler, M. (2007). The state of logistics outsourcing in 2007. Atlanta, GA: Georgia Institute of Technology, DHL, Capgemini, SAP."},{"key":"jal.2011010104-6","unstructured":"Langley, C. J., Jr., Morton, J., Wereldsma, D., Swaminathan, S., Murphy, J., Deakins, T. A., et al. (2008). The state of logistics outsourcing in 2008. Atlanta, GA: Georgia Institute of Technology, Capgemini, Oracle, DHL."},{"issue":"2","key":"jal.2011010104-7","doi-asserted-by":"crossref","first-page":"39","DOI":"10.5325\/transportationj.47.2.0039","article-title":"The North American third-party logistics industry in 2007: The provider CEO perspective.","volume":"47","author":"R.Lieb","year":"2008","journal-title":"Transportation Journal"},{"key":"jal.2011010104-8","doi-asserted-by":"publisher","DOI":"10.1108\/09600030810893535"},{"issue":"3","key":"jal.2011010104-9","doi-asserted-by":"crossref","first-page":"40","DOI":"10.5325\/transportationj.46.3.0040","article-title":"The North American third-party logistics industry in 2006: The provider CEO perspective.","volume":"46","author":"R.Lieb","year":"2007","journal-title":"Transportation Journal"},{"issue":"8","key":"jal.2011010104-10","first-page":"46","article-title":"Why 3PLs need to build their brand?","volume":"12","author":"R.Lieb","year":"2008","journal-title":"Supply Chain Management Review"},{"issue":"2","key":"jal.2011010104-11","doi-asserted-by":"crossref","first-page":"23","DOI":"10.5325\/transportationj.45.2.0023","article-title":"Opportunities for research in third-party logistics.","volume":"45","author":"M. 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