{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,4,3]],"date-time":"2024-04-03T21:13:40Z","timestamp":1712178820157},"reference-count":52,"publisher":"IGI Global","issue":"1","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2011,1,1]]},"abstract":"<p>Although online trading has its benefits, such as convenience and the ability to compare prices online, there are still many concerns about the integrity of the buyer, the seller and\/or the online action service provider (OASP). This paper investigates these relationships via multivariate statistical analysis of a stratified sample of working professionals, resulting in 198 useable questionnaires from an initial sampling frame of over 550 professional personnel from five relatively large Pittsburgh, Pennsylvania, firms. The author found that buyers that felt feedback systems were viable were more willing to engage in online trading activities and pay a premium price for merchandise being sold by a seller with a better reputation, regardless of gender. Customers were especially concerned with the total price, including shipping cost, regardless of gender. In terms of the convenience of payment method, electronic forms were preferred in transacting online trading activities, regardless of age and gender.<\/p>","DOI":"10.4018\/jbdcn.2011010101","type":"journal-article","created":{"date-parts":[[2011,2,3]],"date-time":"2011-02-03T16:40:34Z","timestamp":1296751234000},"page":"1-35","source":"Crossref","is-referenced-by-count":1,"title":["Linking the Popularity of Online Trading with Consumers\u2019 Concerns for Reputation and Identity Theft"],"prefix":"10.4018","volume":"7","author":[{"given":"Alan D.","family":"Smith","sequence":"first","affiliation":[{"name":"Robert Morris University, USA"}]}],"member":"2432","reference":[{"key":"jbdcn.2011010101-0","doi-asserted-by":"publisher","DOI":"10.2307\/249577"},{"key":"jbdcn.2011010101-1","author":"J.Anton","year":"2002","journal-title":"Customer Relations Management: the Bottom Line to Optimizing Your ROI"},{"key":"jbdcn.2011010101-2","doi-asserted-by":"publisher","DOI":"10.1108\/02580540610669008"},{"key":"jbdcn.2011010101-3","unstructured":"(2007). Attorney General Cuomo cracks down on Internet auction fraud (p. 4). New York: Beacon."},{"key":"jbdcn.2011010101-4","doi-asserted-by":"publisher","DOI":"10.2307\/4132332"},{"key":"jbdcn.2011010101-5","doi-asserted-by":"crossref","DOI":"10.1093\/oso\/9780198538493.001.0001","author":"C. M.Bishop","year":"1995","journal-title":"Neural Networks for Pattern Recognition"},{"key":"jbdcn.2011010101-6","unstructured":"Black, G. (2005). Socio-economic determinates of participation in on-line auctions. Retrieved from http:\/\/reddog.rmu.edu:2079\/pqdweb?index=32&did=994410521&SrchMode=1&sid=1&Fmt=6&VInst=PROD&VType=PQD&RQT=309&VName=PQD&TS=1194354264&clientId=2138"},{"issue":"2","key":"jbdcn.2011010101-7","first-page":"1","article-title":"A measure of the factors impacting the effectiveness and efficiency of eBay in the supply chain of online firms.","volume":"18","author":"E.Bland","year":"2006","journal-title":"The Costal Business Journal"},{"issue":"1","key":"jbdcn.2011010101-8","doi-asserted-by":"crossref","first-page":"185","DOI":"10.1515\/auk-2004-0110","article-title":"Trust among Internet traders: a behavioral economics approach.","volume":"26","author":"G. E.Bolton","year":"2004","journal-title":"Analyse & Kritik"},{"issue":"3","key":"jbdcn.2011010101-9","doi-asserted-by":"crossref","DOI":"10.1111\/j.1083-6101.2002.tb00147.x","article-title":"In community we trust: online security communication at eBay.","volume":"7","author":"J.Boyd","year":"2002","journal-title":"Journal of Computer-Mediated Communication"},{"key":"jbdcn.2011010101-10","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2003.08.002"},{"issue":"2","key":"jbdcn.2011010101-11","doi-asserted-by":"crossref","first-page":"58","DOI":"10.1145\/1066149.1066155","article-title":"Individual differences and usage behavior: Revisiting a technology acceptance model assumption.","volume":"36","author":"A.Burton-Jones","year":"2005","journal-title":"The Data Base for Advances in Information Systems"},{"issue":"2","key":"jbdcn.2011010101-12","doi-asserted-by":"crossref","first-page":"185","DOI":"10.1080\/07421222.1996.11518128","article-title":"An empirical assessment of a modified technology acceptance model.","volume":"13","author":"P. Y. K.Chau","year":"1996","journal-title":"Journal of Management Information Systems"},{"issue":"10","key":"jbdcn.2011010101-13","first-page":"299","article-title":"The changing art of becoming unbeatable.","volume":"136","author":"G.Colvin","year":"1997","journal-title":"Fortune"},{"key":"jbdcn.2011010101-14","doi-asserted-by":"publisher","DOI":"10.1007\/BF01411378"},{"key":"jbdcn.2011010101-15","doi-asserted-by":"publisher","DOI":"10.1002\/dir.20029"},{"key":"jbdcn.2011010101-16","doi-asserted-by":"publisher","DOI":"10.1287\/mksc.1040.0099"},{"key":"jbdcn.2011010101-17","unstructured":"eBay\u2019s bid to win back buyers. (2007). BusinessWeek. Retrieved from http:\/\/www.businessweek.com\/print\/technology\/content\/sep2007\/tc20070917_75070.htm"},{"key":"jbdcn.2011010101-18","doi-asserted-by":"publisher","DOI":"10.1108\/13598540010347299"},{"key":"jbdcn.2011010101-19","unstructured":"Gaylord, C. (2007). Why we do what we do on eBay. The Christian Science Monitor, pp. 13-14. Retrieved from http:\/\/www.csmonitor.com\/2007\/0716\/p13s02-wmgn.html"},{"key":"jbdcn.2011010101-20","unstructured":"Great tools to help eBay sellers; expert recommends five tools to determine what items to sell on eBay. (2007). PS Newswire. Retrieved from http:\/\/reddog.rmu.edu:2079\/pqdweb?index=1&did=1195547291&SrchMode=1&sid=6&Fmt=3&VInst=PROD&VType=PQD&RQT=309&VName=PQD&TS=1193760199&clientId=2138"},{"key":"jbdcn.2011010101-21","doi-asserted-by":"publisher","DOI":"10.1080\/00207540802230363"},{"issue":"2","key":"jbdcn.2011010101-22","first-page":"285","article-title":"Computer crimes.","volume":"44","author":"X.Huang","year":"2007","journal-title":"The American Criminal Law Review"},{"key":"jbdcn.2011010101-23","doi-asserted-by":"publisher","DOI":"10.1080\/00207540802230462"},{"key":"jbdcn.2011010101-24","doi-asserted-by":"publisher","DOI":"10.1016\/j.mar.2008.01.001"},{"issue":"1","key":"jbdcn.2011010101-25","first-page":"108","article-title":"Online auctions: the need for alternative dispute resolution.","volume":"20","author":"P.Lansing","year":"2002","journal-title":"American Business Review"},{"key":"jbdcn.2011010101-26","unstructured":"Li, H., Ward, R., & Zhang, H. (2007). Risk, convenience, cost and online payment choice: a study of eBay transactions. Commerce Center od DuPree College of Management, 8(4), 1-36."},{"key":"jbdcn.2011010101-27","doi-asserted-by":"publisher","DOI":"10.1504\/IJSTM.2009.024565"},{"issue":"5","key":"jbdcn.2011010101-28","first-page":"71","article-title":"Using eBay as a collection development tool.","volume":"34","author":"K.McPherson","year":"2007","journal-title":"Teacher Librarian"},{"key":"jbdcn.2011010101-29","unstructured":"Melnik, M. (2005). Seller reputation, information signals, and prices for heterogeneous coins on eBay. Retrieved from http:\/\/reddog.rmu.edu:2079\/pqdweb?index=34&did=911359041&SrchMode=1&sid=2&Fmt=3&VInst=PROD&VType=PQD&RQT=309&VName=PQD&TS=1193075203&clientId=2138"},{"key":"jbdcn.2011010101-30","doi-asserted-by":"publisher","DOI":"10.2307\/20062113"},{"key":"jbdcn.2011010101-31","doi-asserted-by":"publisher","DOI":"10.1287\/mksc.19.1.22.15184"},{"key":"jbdcn.2011010101-32","doi-asserted-by":"publisher","DOI":"10.1142\/S0129065789000475"},{"key":"jbdcn.2011010101-33","doi-asserted-by":"publisher","DOI":"10.1108\/02686900310474307"},{"key":"jbdcn.2011010101-34","doi-asserted-by":"publisher","DOI":"10.1504\/IJMIE.2009.025275"},{"issue":"2","key":"jbdcn.2011010101-35","first-page":"223","article-title":"Pennies from eBay: the determinants of price in online auctions.","volume":"25","author":"N.Prasad","year":"2007","journal-title":"The Journal of Industrial Economics"},{"key":"jbdcn.2011010101-36","doi-asserted-by":"publisher","DOI":"10.1007\/s10551-006-9161-y"},{"key":"jbdcn.2011010101-37","doi-asserted-by":"publisher","DOI":"10.1016\/j.bushor.2008.08.004"},{"key":"jbdcn.2011010101-38","doi-asserted-by":"publisher","DOI":"10.1080\/00207540802230504"},{"key":"jbdcn.2011010101-39","doi-asserted-by":"publisher","DOI":"10.1504\/IJBIR.2010.029543"},{"issue":"2","key":"jbdcn.2011010101-40","first-page":"149","article-title":"Loyalty and e-marketing issues: customer retention on the Web.","volume":"3","author":"A. D.Smith","year":"2002","journal-title":"Quarterly Journal of E-commerce"},{"key":"jbdcn.2011010101-41","doi-asserted-by":"publisher","DOI":"10.1201\/1078\/45099.22.2.20050301\/87275.4"},{"key":"jbdcn.2011010101-42","doi-asserted-by":"publisher","DOI":"10.1504\/IJSS.2006.008731"},{"key":"jbdcn.2011010101-43","doi-asserted-by":"publisher","DOI":"10.1504\/IJPM.2009.024814"},{"key":"jbdcn.2011010101-44","doi-asserted-by":"publisher","DOI":"10.1504\/IJLSM.2009.024795"},{"key":"jbdcn.2011010101-45","doi-asserted-by":"publisher","DOI":"10.1504\/IJIL.2010.031949"},{"issue":"2","key":"jbdcn.2011010101-46","doi-asserted-by":"crossref","first-page":"17","DOI":"10.4018\/jeis.2005040102","article-title":"Identity theft and e-fraud as critical CRM concerns.","volume":"1","author":"A. D.Smith","year":"2005","journal-title":"International Journal of Enterprise Information Systems"},{"key":"jbdcn.2011010101-47","doi-asserted-by":"publisher","DOI":"10.1504\/IJBIR.2010.029541"},{"issue":"1","key":"jbdcn.2011010101-48","doi-asserted-by":"crossref","first-page":"158","DOI":"10.1515\/auk-2004-0109","article-title":"Reputation and Internet auctions: eBay and beyond.","volume":"26","author":"C.Snijders","year":"2004","journal-title":"Analyse & Kritik"},{"issue":"13","key":"jbdcn.2011010101-49","first-page":"22","article-title":"A Modest Increase.","volume":"51","author":"J.Sprovieri","year":"2008","journal-title":"Assembly"},{"key":"jbdcn.2011010101-50","doi-asserted-by":"publisher","DOI":"10.1108\/00251740810911957"},{"key":"jbdcn.2011010101-51","doi-asserted-by":"publisher","DOI":"10.1080\/00207540802230439"}],"container-title":["International Journal of Business Data Communications and Networking"],"original-title":[],"language":"ng","link":[{"URL":"https:\/\/www.igi-global.com\/viewtitle.aspx?TitleId=50479","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,4,3]],"date-time":"2024-04-03T20:36:04Z","timestamp":1712176564000},"score":1,"resource":{"primary":{"URL":"https:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/jbdcn.2011010101"}},"subtitle":[""],"short-title":[],"issued":{"date-parts":[[2011,1,1]]},"references-count":52,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2011,1]]}},"URL":"https:\/\/doi.org\/10.4018\/jbdcn.2011010101","relation":{},"ISSN":["1548-0631","1548-064X"],"issn-type":[{"value":"1548-0631","type":"print"},{"value":"1548-064X","type":"electronic"}],"subject":[],"published":{"date-parts":[[2011,1,1]]}}}