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Prior research indicates that such conflict is likely to be negatively associated with software quality and job satisfaction, producing negative judgments about the artifact production process and about the job itself. This study addresses the question: How do judgments of conflict between developers and testers impact the software development process? The authors develop and empirically test a research model which proposes that the conflict judgment targets of both the tasks and the persons who perform them will have direct impact on both software quality and job satisfaction judgments. Results of testing this model indicate that interpersonal judgments arising from conflict, as well as judgments made by testers and developers about the conflict targets of tasks and persons negatively influence subsequent software quality and job satisfaction judgments. Implications for theory and practice are discussed.<\/p>","DOI":"10.4018\/jdm.2013100102","type":"journal-article","created":{"date-parts":[[2014,1,28]],"date-time":"2014-01-28T11:41:29Z","timestamp":1390909289000},"page":"26-50","source":"Crossref","is-referenced-by-count":8,"title":["The Impact of Conflict Judgments between Developers and Testers in Software Development"],"prefix":"10.4018","volume":"24","author":[{"given":"Xihui","family":"Zhang","sequence":"first","affiliation":[{"name":"Department of Computer Science and Information Systems, College of Business, University of North Alabama, Florence, AL, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Jasbir S.","family":"Dhaliwal","sequence":"additional","affiliation":[{"name":"Fogelman College of Business and Economics, University of Memphis, Memphis, TN, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Mark L.","family":"Gillenson","sequence":"additional","affiliation":[{"name":"Fogelman College of Business and Economics, University of Memphis, Memphis, TN, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Thomas F.","family":"Stafford","sequence":"additional","affiliation":[{"name":"Fogelman College of Business and Economics, University of Memphis, Memphis, TN, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"2432","reference":[{"key":"JDM.2013100102-0","doi-asserted-by":"publisher","DOI":"10.1111\/j.1744-6570.2000.tb00216.x"},{"key":"JDM.2013100102-1","doi-asserted-by":"publisher","DOI":"10.2307\/256633"},{"key":"JDM.2013100102-2","doi-asserted-by":"publisher","DOI":"10.2307\/3150783"},{"key":"JDM.2013100102-3","doi-asserted-by":"publisher","DOI":"10.1287\/isre.5.4.422"},{"key":"JDM.2013100102-4","doi-asserted-by":"publisher","DOI":"10.2307\/3250929"},{"key":"JDM.2013100102-5","doi-asserted-by":"publisher","DOI":"10.1108\/eb022913"},{"key":"JDM.2013100102-6","doi-asserted-by":"publisher","DOI":"10.1016\/0749-5978(89)90028-9"},{"key":"JDM.2013100102-7","doi-asserted-by":"publisher","DOI":"10.2307\/2667020"},{"key":"JDM.2013100102-8","doi-asserted-by":"publisher","DOI":"10.1287\/isre.5.4.350"},{"key":"JDM.2013100102-9","author":"K.Beck","year":"2005","journal-title":"Extreme programming explained: Embrace change"},{"key":"JDM.2013100102-10","doi-asserted-by":"publisher","DOI":"10.1037\/0033-2909.83.6.985"},{"key":"JDM.2013100102-11","doi-asserted-by":"publisher","DOI":"10.1006\/jvbe.1994.1003"},{"key":"JDM.2013100102-12","doi-asserted-by":"publisher","DOI":"10.1287\/isre.14.2.189.16018"},{"key":"JDM.2013100102-13","doi-asserted-by":"publisher","DOI":"10.2224\/sbp.2007.35.8.1035"},{"key":"JDM.2013100102-14","doi-asserted-by":"publisher","DOI":"10.2307\/3150876"},{"key":"JDM.2013100102-15","doi-asserted-by":"publisher","DOI":"10.1145\/962081.962083"},{"key":"JDM.2013100102-16","author":"L.Copeland","year":"2004","journal-title":"A practitioner\u2019s guide to software testing design"},{"key":"JDM.2013100102-17","doi-asserted-by":"publisher","DOI":"10.1145\/255656.255698"},{"key":"JDM.2013100102-18","doi-asserted-by":"publisher","DOI":"10.1002\/job.71"},{"key":"JDM.2013100102-19","doi-asserted-by":"publisher","DOI":"10.1037\/0021-9010.88.4.741"},{"key":"JDM.2013100102-20","doi-asserted-by":"publisher","DOI":"10.1037\/1089-2699.11.1.66"},{"issue":"3","key":"JDM.2013100102-21","doi-asserted-by":"crossref","first-page":"187","DOI":"10.1080\/07421222.1995.11518097","article-title":"Software processes and project performance.","volume":"12","author":"C.Deephouse","year":"1995","journal-title":"Journal of Management Information Systems"},{"key":"JDM.2013100102-22","doi-asserted-by":"publisher","DOI":"10.1111\/j.1540-4560.1969.tb02576.x"},{"key":"JDM.2013100102-23","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2008.01.009"},{"key":"JDM.2013100102-24","doi-asserted-by":"publisher","DOI":"10.1111\/j.1467-8551.2006.00500.x"},{"key":"JDM.2013100102-25","doi-asserted-by":"publisher","DOI":"10.1509\/jmkr.38.2.269.18845"},{"key":"JDM.2013100102-26","doi-asserted-by":"publisher","DOI":"10.1016\/0378-7206(88)90065-1"},{"issue":"7","key":"JDM.2013100102-27","first-page":"1","article-title":"Structural equation modeling techniques and regression: Guidelines for research practice.","volume":"4","author":"D.Gefen","year":"2000","journal-title":"Communications of the Association for Information Systems"},{"issue":"1","key":"JDM.2013100102-28","first-page":"8","article-title":"Engaging testers early and throughout the software development process: Six models and a simulation study.","volume":"22","author":"M. 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