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This paper presents a proposal to integrate new elements into the IT strategy, considering the interactions with other organizational functions, defining an implementation and transition plan that takes into account the organization dynamics, which has limited resources and, therefore, requires a gradual and long term transition plan. This paper refers as case study to a Mexican Public R&amp;D Center, which has re-engineered its operating model with a systems approach.<\/p>","DOI":"10.4018\/jdsst.2011040103","type":"journal-article","created":{"date-parts":[[2011,10,19]],"date-time":"2011-10-19T12:12:16Z","timestamp":1319026336000},"page":"32-43","source":"Crossref","is-referenced-by-count":3,"title":["Strategic Development of a Decision Making Support System in a Public R&amp;D Center"],"prefix":"10.4018","volume":"3","author":[{"given":"Carlos E.","family":"Escobar-Toledo","sequence":"first","affiliation":[{"name":"Universidad Nacional Aut\u00f3noma de M\u00e9xico, Mexico"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"H\u00e9ctor A.","family":"Mart\u00ednez-Berumen","sequence":"additional","affiliation":[{"name":"Universidad Nacional Aut\u00f3noma de M\u00e9xico and CIATEQ, Mexico"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"2432","reference":[{"key":"jdsst.2011040103-0","unstructured":"Baquero, J., & Hern\u00e1ndez, H. 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