{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2022,6,2]],"date-time":"2022-06-02T05:10:47Z","timestamp":1654146647457},"reference-count":11,"publisher":"IGI Global","issue":"3","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2013,7,1]]},"abstract":"<p>The Point of Single Contact, proposed by the EU Services Directive, is a reliable source of electronic processing of information that facilitates the interaction of citizens with the public administration. This paper presents an eFramework designed to improve the communication between the citizens or businesses and the public administration. Using this framework the governments can offer eServices to its citizens, as well as the possibility to interact with various public govern-level services, without the need to directly interact with the involved institutions. An example of such an electronic service would be the possibility to open a business using a single browser. The authors present the architecture as well as technical details for the implementation of such a framework. They also present a pilot application designed to orchestrate the workflow for opening a business. Such a solution is based on state-of-the-art technologies such as InfoPath, SharePoint, BizTalk, and Web Services.<\/p>","DOI":"10.4018\/jdst.2013070101","type":"journal-article","created":{"date-parts":[[2013,8,14]],"date-time":"2013-08-14T15:32:43Z","timestamp":1376494363000},"page":"1-16","source":"Crossref","is-referenced-by-count":0,"title":["The EU-Services Directive"],"prefix":"10.4018","volume":"4","author":[{"given":"Ciprian","family":"Dobre","sequence":"first","affiliation":[{"name":"Computer Science Department, Faculty of Automatic Control and Computes Science, University Politehnica of Bucharest, Bucharest, Romania"}]},{"given":"Florin","family":"Pop","sequence":"additional","affiliation":[{"name":"Computer Science Department, Faculty of Automatic Control and Computes Science, University Politehnica of Bucharest, Bucharest, Romania"}]},{"given":"Valentin","family":"Cristea","sequence":"additional","affiliation":[{"name":"Computer Science Department, Faculty of Automatic Control and Computes Science, University Politehnica of Bucharest, Bucharest, Romania"}]}],"member":"2432","reference":[{"key":"jdst.2013070101-0","unstructured":"Bergener, P., Pfeiffer, D., & Rackers., M. (2009). How to inform the point of single contact? \u2013 A business process based approach. Universitat Munster."},{"key":"jdst.2013070101-1","doi-asserted-by":"crossref","unstructured":"Ciobanu, V., Popescu, D., Dobre, C., Pop, F., & Cristea, F. (2012). The EU-services directive: An e-framework to optimize public administration. In Proceedings of the Third International Conference on Emerging Intelligent Data and Web Technologies (EIDWT-2012), Bucharest, Romania (pp. 336-341).","DOI":"10.1109\/EIDWT.2012.28"},{"key":"jdst.2013070101-2","unstructured":"Claxton, B. (2007). Services directive point of single contact \u2013 Users\u2019 & contributors\u2019 requirements capture. Technical Report, Panlogic consultancy."},{"key":"jdst.2013070101-3","unstructured":"Department for Business Enterprise & Regulatory Reform. (2012). Retrieved from http:\/\/www.berr.gov.uk\/"},{"key":"jdst.2013070101-4","unstructured":"Digital Austria (2012). Retrieved from http:\/\/www.digitales.oesterreich.gv.at"},{"key":"jdst.2013070101-5","unstructured":"Fraunhofer Institute for Open Communication Systems FOKUS (2012). Retrieved from http:\/\/www.fokus.fraunhofer.de\/"},{"key":"jdst.2013070101-6","unstructured":"HELP. (2012). Retrieved from http:\/\/www.help.gv.at"},{"key":"jdst.2013070101-7","unstructured":"Holzmann-Kaiser, U. (2008). EU-directive on services in the internal market requirements, architecture and technical solutions with microsoft technology \u2013 White Paper (Part III). Institute for Open Communication Systems FOKUS, 02\/2008, Fraunhofer."},{"key":"jdst.2013070101-8","doi-asserted-by":"publisher","DOI":"10.4018\/jdst.2012010101"},{"issue":"2","key":"jdst.2013070101-9","doi-asserted-by":"crossref","first-page":"38","DOI":"10.4018\/jdst.2011040103","article-title":"Resource management in real time distributed system with security constraints: A review.","volume":"3","author":"S.Tripathi","year":"2012","journal-title":"International Journal of Distributed Systems and Technologies"},{"key":"jdst.2013070101-10","doi-asserted-by":"publisher","DOI":"10.4018\/jdst.2010090804"}],"container-title":["International Journal of Distributed Systems and Technologies"],"original-title":[],"language":"ng","link":[{"URL":"https:\/\/www.igi-global.com\/viewtitle.aspx?TitleId=80190","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,6,1]],"date-time":"2022-06-01T18:16:33Z","timestamp":1654107393000},"score":1,"resource":{"primary":{"URL":"https:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/jdst.2013070101"}},"subtitle":["An eFramework to Optimize Public Administration"],"short-title":[],"issued":{"date-parts":[[2013,7,1]]},"references-count":11,"journal-issue":{"issue":"3","published-print":{"date-parts":[[2013,7]]}},"URL":"https:\/\/doi.org\/10.4018\/jdst.2013070101","relation":{},"ISSN":["1947-3532","1947-3540"],"issn-type":[{"value":"1947-3532","type":"print"},{"value":"1947-3540","type":"electronic"}],"subject":[],"published":{"date-parts":[[2013,7,1]]}}}