{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2022,6,2]],"date-time":"2022-06-02T05:11:17Z","timestamp":1654146677591},"reference-count":35,"publisher":"IGI Global","issue":"4","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2011,10,1]]},"abstract":"<p>E-Commerce\u2019s virtuality poses questions concerning trust between buyer and seller. Web 2.0 formats have provided new complications for these questions. Companies are creating more social networking sites, experimenting with ways to use such networks for marketing purposes. This paper explores the issue of trust in social networking site transactions vs. those at more established e-commerce sites. The authors apply the Technology Acceptance Model (TAM) to assess the level of trust in different types of e-commerce sites. TAM measures trust along several dimensions and includes potential explanatory factors, such as ease of use, perceived usefulness, search and research capabilities, security, value of product recommendations, and value of customer reviews. The authors directed the respondents to assess amazon.com, Facebook, and eBay\u2014sites with different levels of institutional credibility and social networking affiliations. The data suggest definite differences exist between the sites, perhaps explained by institutional credibility and social networking.<\/p>","DOI":"10.4018\/jea.2011100101","type":"journal-article","created":{"date-parts":[[2011,11,16]],"date-time":"2011-11-16T12:47:10Z","timestamp":1321447630000},"page":"1-12","source":"Crossref","is-referenced-by-count":1,"title":["Trust in E-Commerce"],"prefix":"10.4018","volume":"3","author":[{"given":"Fahri","family":"Unsal","sequence":"first","affiliation":[{"name":"Ithaca College, USA"}]},{"given":"Kurt","family":"Komaromi","sequence":"additional","affiliation":[{"name":"Ithaca College, USA"}]},{"given":"G. Scott","family":"Erickson","sequence":"additional","affiliation":[{"name":"Ithaca College, USA"}]}],"member":"2432","reference":[{"key":"jea.2011100101-0","doi-asserted-by":"publisher","DOI":"10.2307\/1252172"},{"key":"jea.2011100101-1","doi-asserted-by":"publisher","DOI":"10.2753\/MIS0742-1222240404"},{"key":"jea.2011100101-2","author":"R.Axelrod","year":"1990","journal-title":"The evolution of cooperation"},{"key":"jea.2011100101-3","doi-asserted-by":"publisher","DOI":"10.1086\/292745"},{"key":"jea.2011100101-4","doi-asserted-by":"publisher","DOI":"10.1108\/09696470610705479"},{"key":"jea.2011100101-5","doi-asserted-by":"publisher","DOI":"10.1002\/mar.20334"},{"key":"jea.2011100101-6","doi-asserted-by":"publisher","DOI":"10.1023\/A:1022962631249"},{"key":"jea.2011100101-7","doi-asserted-by":"publisher","DOI":"10.1080\/01449290801892492"},{"key":"jea.2011100101-8","doi-asserted-by":"publisher","DOI":"10.1016\/S0378-7206(02)00060-5"},{"key":"jea.2011100101-9","author":"J.Coleman","year":"1990","journal-title":"Foundations of social theory"},{"key":"jea.2011100101-10","doi-asserted-by":"publisher","DOI":"10.5465\/AMJ.2006.21794671"},{"key":"jea.2011100101-11","doi-asserted-by":"publisher","DOI":"10.2307\/249008"},{"key":"jea.2011100101-12","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.35.8.982"},{"key":"jea.2011100101-13","doi-asserted-by":"publisher","DOI":"10.1108\/13673270610650067"},{"key":"jea.2011100101-14","author":"D. G.Gambetta","year":"1988","journal-title":"Trust, making and breaking of cooperative relations"},{"key":"jea.2011100101-15","first-page":"187","article-title":"A conception of, and experiments with, \u201ctrust\u201d as a condition of stable concerted action","author":"H.Garfinkel","year":"1963","journal-title":"Motivation and social interaction"},{"key":"jea.2011100101-16","doi-asserted-by":"publisher","DOI":"10.1016\/S0305-0483(00)00021-9"},{"issue":"1","key":"jea.2011100101-17","doi-asserted-by":"crossref","first-page":"51","DOI":"10.2307\/30036519","article-title":"Trust and TAM in online shopping: An integrated model.","volume":"27","author":"D.Gefen","year":"2003","journal-title":"Management Information Systems Quarterly"},{"key":"jea.2011100101-18","author":"A.Giddens","year":"1991","journal-title":"Modernity and self-identity"},{"issue":"2","key":"jea.2011100101-19","first-page":"1","article-title":"Consumer trust in an internet store: A cross-cultural validation.","volume":"5","author":"S. L.Jarvenpaa","year":"1999","journal-title":"Journal of Computer-Mediated Communication"},{"issue":"1","key":"jea.2011100101-20","first-page":"84","article-title":"Comparison of trust sources of an online market-maker in the e-marketplace: Buyer\u2019s and seller\u2019s perspectives.","volume":"47","author":"M.-S.Kim","year":"2006","journal-title":"Journal of Computer Information Systems"},{"issue":"1","key":"jea.2011100101-21","doi-asserted-by":"crossref","first-page":"75","DOI":"10.1080\/10864415.2001.11044227","article-title":"A trust model of consumer internet shopping.","volume":"6","author":"J. K. O.Lee","year":"2001","journal-title":"International Journal of Electronic Commerce"},{"issue":"4","key":"jea.2011100101-22","doi-asserted-by":"crossref","first-page":"967","DOI":"10.2307\/2578601","article-title":"Trust as a social reality.","volume":"63","author":"J. D.Lewis","year":"1985","journal-title":"Social Forces"},{"key":"jea.2011100101-23","doi-asserted-by":"publisher","DOI":"10.1057\/palgrave.kmrp.8500083"},{"key":"jea.2011100101-24","doi-asserted-by":"crossref","first-page":"41","DOI":"10.1177\/030630700503100103","article-title":"A dynamic model of trust development and knowledge sharing in strategic alliances.","volume":"31","author":"R. S.Marshall","year":"2005","journal-title":"Journal of General Management"},{"issue":"3","key":"jea.2011100101-25","doi-asserted-by":"crossref","first-page":"709","DOI":"10.2307\/258792","article-title":"An integrative model of organizational trust.","volume":"20","author":"R. C.Mayer","year":"1995","journal-title":"Academy of Management Review"},{"key":"jea.2011100101-26","doi-asserted-by":"publisher","DOI":"10.1016\/S0963-8687(02)00020-3"},{"issue":"3","key":"jea.2011100101-27","doi-asserted-by":"crossref","first-page":"472","DOI":"10.5465\/amr.1998.926622","article-title":"Initial trust formation in new organizational relationships.","volume":"23","author":"D. H.McKnight","year":"1998","journal-title":"Academy of Management Review"},{"key":"jea.2011100101-28","doi-asserted-by":"crossref","first-page":"599","DOI":"10.1080\/02650487.2000.11104826","article-title":"The social function of trust and implications for e-commerce.","volume":"19","author":"D. E.Morrison","year":"2000","journal-title":"International Journal of Advertising"},{"key":"jea.2011100101-29","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2004.05.001"},{"key":"jea.2011100101-30","author":"M.O\u2019Hara-Devereaux","year":"1994","journal-title":"Globalwork: Bridging distance, culture and time"},{"issue":"4","key":"jea.2011100101-31","first-page":"105","article-title":"E-loyalty: Your secret weapon on the web.","volume":"78","author":"F. F.Reichheld","year":"2000","journal-title":"Harvard Business Review"},{"key":"jea.2011100101-32","doi-asserted-by":"publisher","DOI":"10.1002\/1097-0266(200009)21:9<925::AID-SMJ129>3.0.CO;2-I"},{"key":"jea.2011100101-33","doi-asserted-by":"publisher","DOI":"10.1108\/03090560510610734"},{"key":"jea.2011100101-34","doi-asserted-by":"publisher","DOI":"10.4018\/jeco.2005100103"}],"container-title":["International Journal of E-Adoption"],"original-title":[],"language":"ng","link":[{"URL":"https:\/\/www.igi-global.com\/viewtitle.aspx?TitleId=61331","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,6,2]],"date-time":"2022-06-02T04:52:21Z","timestamp":1654145541000},"score":1,"resource":{"primary":{"URL":"https:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/jea.2011100101"}},"subtitle":["Social Networks vs. Institutional Credibility"],"short-title":[],"issued":{"date-parts":[[2011,10,1]]},"references-count":35,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2011,10]]}},"URL":"https:\/\/doi.org\/10.4018\/jea.2011100101","relation":{},"ISSN":["1937-9633","1937-9641"],"issn-type":[{"value":"1937-9633","type":"print"},{"value":"1937-9641","type":"electronic"}],"subject":[],"published":{"date-parts":[[2011,10,1]]}}}