{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,10]],"date-time":"2026-06-10T16:33:37Z","timestamp":1781109217779,"version":"3.54.1"},"reference-count":0,"publisher":"IGI Global Scientific Publishing","issue":"4","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2008,10,1]]},"abstract":"<p>The burgeoning growth of online retailing is forcing businesses to provide better support for consumer decision making on e-commerce Web sites. Consequently, researchers in information systems and marketing have been focusing on investigating the effectiveness of Web-based decision support systems (WebDSS) in providing accurate and satisfying choices for customers. We consider WebDSS implementation based on compensatory, non-compensatory decision strategies and synthesize the existing literature. The results of synthesis show that compensatory WebDSS perform better than non-compensatory WebDSS in terms of decision quality, satisfaction, effort, and confidence. We then investigate the level of Web site support provided for consumers\u2019 execution of compensatory and non-compensatory strategies. We examined 375 U.S.-based company Web sites and found that though moderate levels of support exists for consumers to implement non-compensatory choice strategies, virtually no support exists for executing multi-attributebased compensatory choice strategies.<\/p>","DOI":"10.4018\/jebr.2008100104","type":"journal-article","created":{"date-parts":[[2011,2,15]],"date-time":"2011-02-15T13:44:30Z","timestamp":1297777470000},"page":"43-57","source":"Crossref","is-referenced-by-count":3,"title":["How Well Do E-Commerce Web Sites Support Compensatory and Non-Compensatory Decision Strategies? An Exploratory Study"],"prefix":"10.4018","volume":"4","author":[{"given":"Naveen","family":"Gudigantala","sequence":"first","affiliation":[{"name":"Texas Tech University, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Jaeki","family":"Song","sequence":"additional","affiliation":[{"name":"Texas Tech University, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Donald R.","family":"Jones","sequence":"additional","affiliation":[{"name":"Texas Tech University, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"2432","container-title":["International Journal of E-Business Research"],"original-title":[],"language":"ng","link":[{"URL":"https:\/\/www.igi-global.com\/viewtitle.aspx?TitleId=1917","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,6,1]],"date-time":"2022-06-01T12:55:20Z","timestamp":1654088120000},"score":1,"resource":{"primary":{"URL":"https:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/jebr.2008100104"}},"subtitle":[""],"short-title":[],"issued":{"date-parts":[[2008,10,1]]},"references-count":0,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2008,10]]}},"URL":"https:\/\/doi.org\/10.4018\/jebr.2008100104","relation":{},"ISSN":["1548-1131","1548-114X"],"issn-type":[{"value":"1548-1131","type":"print"},{"value":"1548-114X","type":"electronic"}],"subject":[],"published":{"date-parts":[[2008,10,1]]}}}