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Four semi-structured interviews were conducted with employees, focusing on issues related to inventory control including delivery discrepancies, checking and sorting of orders, locating stock and goods, loss prevention, customer purchasing and point of sale processing and replenishment. Flowcharts illustrate the current processes of the retailer with an understanding of how ADC technologies like bar code and radio-frequency identification (RFID) impact the retailer. The findings promote an evolutionary approach toward the use of automated data capture technology by adopting barcode technology and subsequently introducing the complementary RFID technology.<\/p>","DOI":"10.4018\/jebr.2010040102","type":"journal-article","created":{"date-parts":[[2010,4,1]],"date-time":"2010-04-01T20:10:07Z","timestamp":1270152607000},"page":"21-44","source":"Crossref","is-referenced-by-count":0,"title":["Overcoming Visibility Issues in a Small-to-Medium Retailer Using Automatic Identification and Data Capture Technology"],"prefix":"10.4018","volume":"6","author":[{"given":"Dane","family":"Hamilton","sequence":"first","affiliation":[{"name":"University of Wollongong, Australia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Katina","family":"Michael","sequence":"additional","affiliation":[{"name":"University of Wollongong, Australia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Samuel Fosso","family":"Wamba","sequence":"additional","affiliation":[{"name":"University of Wollongong, Australia"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"2432","reference":[{"key":"jebr.2010040102-0","unstructured":"Abraham, C., Ahuja, V., Ghosh, A. 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