{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2022,6,1]],"date-time":"2022-06-01T20:10:57Z","timestamp":1654114257377},"reference-count":64,"publisher":"IGI Global","issue":"3","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2010,7,1]]},"abstract":"<p>The digital technologies that have made electronic commerce (EC) a reality have changed the landscape of operations management (OM). Past OM studies have focused on the relationship between information systems (IS) and OM strategy, however, there is a lack of investigation into the environmental factors and OM strategy in the EC setting. Moreover, little empirical research has been performed outside Europe and the United States. Thus, the authors\u2019 research fills this gap with a view of understanding the potential factors influencing Hong Kong consumers\u2019 online shopping intentions. The authors collected data from Facebook users via a Web-based survey and their research results support the previous literature and behavioral models in that perceived usefulness and perceived convenience and inconvenience are significantly related to consumers\u2019 online shopping intentions. Further, gender difference plays a role in predicting consumers\u2019 attitudes toward the positive features of online shopping, as well as predicting personal innovativeness toward information technology. In the collectivist culture of Hong Kong, the findings show that men are positively associated with the subjective norm. Unlike gender, education can only explain consumers\u2019 perceived usefulness.<\/p>","DOI":"10.4018\/jebr.2010070104","type":"journal-article","created":{"date-parts":[[2010,7,1]],"date-time":"2010-07-01T12:47:10Z","timestamp":1277988430000},"page":"56-70","source":"Crossref","is-referenced-by-count":0,"title":["An Empirical Study of Predicting Hong Kong Consumers\u2019 Online Shopping Intentions"],"prefix":"10.4018","volume":"6","author":[{"given":"T.C.E.","family":"Cheng","sequence":"first","affiliation":[{"name":"Hong Kong Polytechnic University, China"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"M. W.","family":"Chung","sequence":"additional","affiliation":[{"name":"The Hong Kong Polytechnic University, China"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"2432","reference":[{"key":"jebr.2010070104-0","author":"I.Ajzen","year":"1980","journal-title":"Understanding Attitudes and Predicting Social Behavior"},{"key":"jebr.2010070104-1","doi-asserted-by":"publisher","DOI":"10.1108\/03090560710737660"},{"key":"jebr.2010070104-2","doi-asserted-by":"publisher","DOI":"10.2307\/3150783"},{"key":"jebr.2010070104-3","doi-asserted-by":"crossref","DOI":"10.1163\/9789047416173","author":"Z.Baber","year":"2005","journal-title":"CyberAsia: The Internet and society in Asia"},{"key":"jebr.2010070104-4","doi-asserted-by":"publisher","DOI":"10.1108\/09593840710839798"},{"key":"jebr.2010070104-5","unstructured":"Beh, C. (2008). Friendster still tops but Facebook catching up. Marketing-interactive.com. Retrieved October 14, 2008, from http:\/\/www.marketing-interactive.com\/news\/5287"},{"issue":"2","key":"jebr.2010070104-6","doi-asserted-by":"crossref","first-page":"229","DOI":"10.2307\/25148634","article-title":"Understanding changes in belief and attitude toward information technology usage: a theoretical model and longitudinal test.","volume":"28","author":"A.Bhattacherjee","year":"2004","journal-title":"Management Information Systems Quarterly"},{"key":"jebr.2010070104-7","year":"2008","journal-title":"Hong Kong Telecommunications Report"},{"key":"jebr.2010070104-8","unstructured":"Business Wire. (2000). What kind of dot-shopper are you? ebates.com survey first to uncover \u2018dot-shopping types\u2019 defining online purchasers. BNET. Retrieved March 13, 2008, from http:\/\/findarticles.com\/p\/articles\/mi_m0EIN\/is_2000_May_12\/ai_62048317\/print?tag=artBody;col1"},{"key":"jebr.2010070104-9","doi-asserted-by":"publisher","DOI":"10.1007\/978-0-387-75734-6_9"},{"key":"jebr.2010070104-10","doi-asserted-by":"publisher","DOI":"10.1016\/S0378-7206(04)00051-5"},{"key":"jebr.2010070104-11","author":"R. B.Chase","year":"2006","journal-title":"Operations Management for Competitive Advantage"},{"issue":"4","key":"jebr.2010070104-12","doi-asserted-by":"crossref","first-page":"26","DOI":"10.4018\/jebr.2008100103","article-title":"The driving forces of customer loyalty: a study of Internet service providers in Hong Kong.","volume":"4","author":"T. C. E.Cheng","year":"2008","journal-title":"International Journal of E-Business Research"},{"key":"jebr.2010070104-13","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2006.01.002"},{"key":"jebr.2010070104-14","doi-asserted-by":"publisher","DOI":"10.1207\/153276603768344898"},{"key":"jebr.2010070104-15","doi-asserted-by":"publisher","DOI":"10.1108\/02635570010304806"},{"key":"jebr.2010070104-16","doi-asserted-by":"publisher","DOI":"10.2307\/249008"},{"key":"jebr.2010070104-17","doi-asserted-by":"publisher","DOI":"10.1108\/09590559910268499"},{"key":"jebr.2010070104-18","doi-asserted-by":"publisher","DOI":"10.1207\/153276603768344889"},{"issue":"3","key":"jebr.2010070104-19","first-page":"52","article-title":"The internet shopper.","volume":"39","author":"N.Donthu","year":"1999","journal-title":"Journal of Advertising Research"},{"issue":"2","key":"jebr.2010070104-20","doi-asserted-by":"crossref","first-page":"66","DOI":"10.4018\/jgim.2005040104","article-title":"Perceived risk, the Internet shopping experience and online purchasing behavior: a New Zealand perspective.","volume":"13","author":"B.Doolin","year":"2005","journal-title":"Journal of Global Information Management"},{"key":"jebr.2010070104-21","unstructured":"Economist Intelligence Unit. (2007). The 2007 e-readiness rankings - Raising the bar. Retrieved October 29, 2008 from http:\/\/a330.g.akamai.net\/7\/330\/25828\/20070420195432\/graphics.eiu.com\/files\/ad_pdfs\/2007Ereadiness_Ranking_WP.pdf"},{"key":"jebr.2010070104-22","year":"2007","journal-title":"Doing Business in Hong Kong"},{"key":"jebr.2010070104-23","doi-asserted-by":"publisher","DOI":"10.1016\/S0148-2963(02)00363-6"},{"key":"jebr.2010070104-24","doi-asserted-by":"publisher","DOI":"10.1023\/A:1025087021768"},{"key":"jebr.2010070104-25","author":"G. J.Hofstede","year":"2002","journal-title":"Exploring Culture: Exercises, Stories, and Synthetic Cultures"},{"key":"jebr.2010070104-26","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhcs.2006.04.004"},{"key":"jebr.2010070104-27","unstructured":"Hunsberger, B. (2008). Nike tests Facebook. The Oregonian. Retrieved September 17, 2008, from http:\/\/www.oregonlive.com\/business\/index.ssf\/2008\/06\/nike_tests_facebook.html"},{"key":"jebr.2010070104-28","doi-asserted-by":"publisher","DOI":"10.1177\/014920638901500302"},{"key":"jebr.2010070104-29","author":"T.Kerem","year":"2005","journal-title":"Advances in the Economics of Information Systems"},{"issue":"1","key":"jebr.2010070104-30","doi-asserted-by":"crossref","first-page":"23","DOI":"10.2501\/JAR-42-1-23-38","article-title":"What products can be successfully promoted and sold via the Internet.","volume":"42","author":"H.Kwak","year":"2002","journal-title":"Journal of Advertising Research"},{"key":"jebr.2010070104-31","unstructured":"Lau, A. (2008). Facebook tops social networks in Hong Kong. Marketing-interactive.com. Retrieved October 14, 2008, from http:\/\/www.marketing-interactive.com\/news\/5328"},{"key":"jebr.2010070104-32","doi-asserted-by":"publisher","DOI":"10.1016\/j.tourman.2006.04.013"},{"key":"jebr.2010070104-33","author":"M. S.Lewis-Beck","year":"1994","journal-title":"Factor Analysis and Related Techniques"},{"key":"jebr.2010070104-34","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2007.01.002"},{"key":"jebr.2010070104-35","doi-asserted-by":"publisher","DOI":"10.1080\/00140130303530"},{"key":"jebr.2010070104-36","doi-asserted-by":"publisher","DOI":"10.1057\/palgrave.jibs.8400104"},{"key":"jebr.2010070104-37","doi-asserted-by":"publisher","DOI":"10.1109\/3468.852436"},{"key":"jebr.2010070104-38","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2008.06.002"},{"key":"jebr.2010070104-39","doi-asserted-by":"crossref","DOI":"10.4018\/978-1-59140-792-8.ch005","article-title":"Online-questionnaire design guidelines","author":"J.Lumsden","year":"2006","journal-title":"Handbook of Research on Electronic Surveys and Measurements"},{"key":"jebr.2010070104-40","unstructured":"News, B. B. C. (2008, December 16). Legal papers served via Facebook. BBC (Online). Retrieved December 17, 2008, from http:\/\/news.bbc.co.uk\/2\/hi\/asia-pacific\/7785004.stm"},{"key":"jebr.2010070104-41","doi-asserted-by":"publisher","DOI":"10.1016\/S0969-6989(02)00004-8"},{"key":"jebr.2010070104-42","doi-asserted-by":"publisher","DOI":"10.1108\/02651330310498771"},{"issue":"1","key":"jebr.2010070104-43","doi-asserted-by":"crossref","first-page":"115","DOI":"10.2307\/25148720","article-title":"Understandings and predicting electronic commerce adoption: An extension of the theory of planned behavior.","volume":"30","author":"P. A.Pavlou","year":"2006","journal-title":"Management Information Systems Quarterly"},{"issue":"3","key":"jebr.2010070104-44","doi-asserted-by":"crossref","first-page":"322","DOI":"10.1017\/S0021849903030307","article-title":"Gender and e-commerce: an exploratory study.","volume":"43","author":"S.Rodgers","year":"2003","journal-title":"Journal of Advertising Research"},{"key":"jebr.2010070104-45","author":"E.Rogers","year":"1995","journal-title":"Diffusion of Innovation"},{"key":"jebr.2010070104-46","doi-asserted-by":"publisher","DOI":"10.1016\/S0148-2963(02)00351-X"},{"key":"jebr.2010070104-47","doi-asserted-by":"publisher","DOI":"10.1080\/01449290500124536"},{"key":"jebr.2010070104-48","doi-asserted-by":"crossref","unstructured":"Schniederjans, M. J., & Cao, Q. (2002). e-Commerce Operations Management. River Edge, NJ: World Scientific.","DOI":"10.1142\/4982"},{"key":"jebr.2010070104-49","doi-asserted-by":"publisher","DOI":"10.1080\/01449290600802403"},{"key":"jebr.2010070104-50","doi-asserted-by":"publisher","DOI":"10.1300\/J046v15n01_02"},{"key":"jebr.2010070104-51","doi-asserted-by":"publisher","DOI":"10.1300\/J046v13n03_06"},{"key":"jebr.2010070104-52","doi-asserted-by":"publisher","DOI":"10.1108\/02635570510633275"},{"key":"jebr.2010070104-53","doi-asserted-by":"publisher","DOI":"10.4324\/9780203010679.ch3"},{"key":"jebr.2010070104-54","doi-asserted-by":"publisher","DOI":"10.2307\/2095937"},{"key":"jebr.2010070104-55","author":"J.Stevens","year":"1996","journal-title":"Applied Multivariate Statistics for the Social Sciences"},{"key":"jebr.2010070104-56","year":"2004","journal-title":"Telecommunications in Hong Kong"},{"key":"jebr.2010070104-57","doi-asserted-by":"publisher","DOI":"10.1080\/01449290050086390"},{"key":"jebr.2010070104-58","doi-asserted-by":"publisher","DOI":"10.1145\/545151.545155"},{"key":"jebr.2010070104-59","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2003.08.011"},{"issue":"2","key":"jebr.2010070104-60","first-page":"296","article-title":"Effects of online shopping attitudes, subjective norms and control beliefs on online shopping intentions: a test of the Theory of Planned Behaviour.","volume":"24","author":"M. S.Wang","year":"2007","journal-title":"International Journal of Management"},{"key":"jebr.2010070104-61","author":"J. S.Wrench","year":"2008","journal-title":"Human Communication in Everyday Life"},{"key":"jebr.2010070104-62","doi-asserted-by":"publisher","DOI":"10.1080\/00036840500293292"},{"issue":"4","key":"jebr.2010070104-63","first-page":"744","article-title":"Determinants of Internet shopping behavior: an application of Reasoned Behaviour Theory.","volume":"24","author":"T. K.Yu","year":"2007","journal-title":"International Journal of Management"}],"container-title":["International Journal of E-Business Research"],"original-title":[],"language":"ng","link":[{"URL":"https:\/\/www.igi-global.com\/viewtitle.aspx?TitleId=45006","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,6,1]],"date-time":"2022-06-01T19:42:50Z","timestamp":1654112570000},"score":1,"resource":{"primary":{"URL":"https:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/jebr.2010070104"}},"subtitle":["Personal Hygiene Products"],"short-title":[],"issued":{"date-parts":[[2010,7,1]]},"references-count":64,"journal-issue":{"issue":"3","published-print":{"date-parts":[[2010,7]]}},"URL":"https:\/\/doi.org\/10.4018\/jebr.2010070104","relation":{},"ISSN":["1548-1131","1548-114X"],"issn-type":[{"value":"1548-1131","type":"print"},{"value":"1548-114X","type":"electronic"}],"subject":[],"published":{"date-parts":[[2010,7,1]]}}}