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In this paper, the authors investigate how a strategy of modifying the design of the communication system for virtual teams can be use to promote perceptions related to trust. The authors conduct an experiment to examine the impact of a template-driven messaging system to scaffold the development of the three antecedents of trust\u2014integrity, benevolence, and ability\u2014within a virtual team environment and communication activity. The study shows that participants who used the template-driven messaging system perceived their team members as having a higher level of ability than those who used the regular system. 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