{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,10]],"date-time":"2026-06-10T15:35:13Z","timestamp":1781105713653,"version":"3.54.1"},"reference-count":0,"publisher":"IGI Global Scientific Publishing","issue":"3","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2003,7,1]]},"abstract":"<p>The failure of dot-coms is a staggering 75% in the first two years. Many of these failures were small and medium-sized enterprises (SMEs). One of the most commonly cited reasons for failure has been lack of a workable strategic business model to guide e-commerce (electronic commerce) efforts. We began this study because we wanted to explore if successful e-commerce SMEs use a guiding strategic process model, and if they do, ask them to articulate the model components. We chose a qualitative research method to obtain a rich description of the e-commerce process. The interview pool consisted of 15 interviews with established SME e-commerce entrepreneurs. From deep analysis of the data, a set of e-commerce process components and interrelationships between those components emerged from the data. We then synthesized (from the rich description) a model of the e-commerce process.<\/p>","DOI":"10.4018\/jeco.2003070102","type":"journal-article","created":{"date-parts":[[2011,2,15]],"date-time":"2011-02-15T14:16:44Z","timestamp":1297779404000},"page":"28-47","source":"Crossref","is-referenced-by-count":10,"title":["An E-Commerce Process Model"],"prefix":"10.4018","volume":"1","author":[{"given":"David","family":"Paper","sequence":"first","affiliation":[{"name":"Utah State University, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Eric","family":"Pedersen","sequence":"additional","affiliation":[{"name":"Dixie State College, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Keith","family":"Mulbery","sequence":"additional","affiliation":[{"name":"Utah Valley State College, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"2432","container-title":["Journal of Electronic Commerce in Organizations"],"original-title":[],"language":"ng","link":[{"URL":"https:\/\/www.igi-global.com\/viewtitle.aspx?TitleId=3414","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,6,1]],"date-time":"2022-06-01T16:10:48Z","timestamp":1654099848000},"score":1,"resource":{"primary":{"URL":"https:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/jeco.2003070102"}},"subtitle":["Perspectives from E-Commerce Entrepreneurs"],"short-title":[],"issued":{"date-parts":[[2003,7,1]]},"references-count":0,"journal-issue":{"issue":"3","published-print":{"date-parts":[[2003,7]]}},"URL":"https:\/\/doi.org\/10.4018\/jeco.2003070102","relation":{},"ISSN":["1539-2937","1539-2929"],"issn-type":[{"value":"1539-2937","type":"print"},{"value":"1539-2929","type":"electronic"}],"subject":[],"published":{"date-parts":[[2003,7,1]]}}}