{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,4,18]],"date-time":"2024-04-18T07:12:41Z","timestamp":1713424361216},"reference-count":30,"publisher":"IGI Global","issue":"3","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2012,7,1]]},"abstract":"<p>Governmental policy makers can use social networking sites to better engage with citizens. On the one hand social networking sites are well accepted by citizens and a familiar environment where discussions are already taking place and social networking sites are also more important for politicians. Thus, a need for information retrieval (the policy maker gathering information), dissemination (the policy maker broadcasting information) and two-way dialog between the policy maker and citizens over these platforms. The idea is to connect both the policy makers and the citizens. In fact social media is a mass medium and it\u2019s difficult to sieve through multitudes of comments to get to the crux of a debate. The authors\u2019 approach to address this is to use automatic analysis components to summarise and categorize text. To be able to place successful tools that can be used in the policy maker\u2019s everyday life within the design process is important. This paper describes the phase of combining the policy makers\u2019 requirements with the technical feasibility to develop a software prototype, where the analysis tools can be validated within the domain of policy makers and policymaking. This paper sets up the environment for evaluating this approach and to address the question of usefulness with respect to a dialogue with citizens.<\/p>","DOI":"10.4018\/jegr.2012070102","type":"journal-article","created":{"date-parts":[[2012,12,11]],"date-time":"2012-12-11T16:30:07Z","timestamp":1355243407000},"page":"22-32","source":"Crossref","is-referenced-by-count":15,"title":["Engaging Politicians with Citizens on Social Networking Sites"],"prefix":"10.4018","volume":"8","author":[{"given":"Timo","family":"Wandh\u00f6fer","sequence":"first","affiliation":[{"name":"GESIS-Leibniz Institute for the Social Sciences, Germany"}]},{"given":"Steve","family":"Taylor","sequence":"additional","affiliation":[{"name":"IT Innovation Centre Southampton, UK"}]},{"given":"Harith","family":"Alani","sequence":"additional","affiliation":[{"name":"The Open University, UK"}]},{"given":"Somya","family":"Joshi","sequence":"additional","affiliation":[{"name":"Gov2u, Greece"}]},{"given":"Sergej","family":"Sizov","sequence":"additional","affiliation":[{"name":"Gov2u, Greece"}]},{"given":"Paul","family":"Walland","sequence":"additional","affiliation":[{"name":"IT Innovation Centre Southampton, UK"}]},{"given":"Mark","family":"Thamm","sequence":"additional","affiliation":[{"name":"GESIS\u2013Leibniz-Institute for the Social Sciences, Germany"}]},{"given":"Arnim","family":"Bleier","sequence":"additional","affiliation":[{"name":"GESIS\u2013Leibniz-Institute for the Social Sciences, Germany"}]},{"given":"Peter","family":"Mutschke","sequence":"additional","affiliation":[{"name":"GESIS\u2013Leibniz-Institute for the Social Sciences, Germany"}]}],"member":"2432","reference":[{"key":"jegr.2012070102-0","unstructured":"Addis, M., Taylor, S., Nasser, B. 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