{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,10]],"date-time":"2026-06-10T16:16:10Z","timestamp":1781108170103,"version":"3.54.1"},"reference-count":32,"publisher":"IGI Global Scientific Publishing","issue":"4","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2012,10,1]]},"abstract":"<p>Various areas of the healthcare industry have seen some progress in the use of ICT to aid in the treatment of patients including some amount of automation in the key areas. The authors infer that some pitfalls exist in the healthcare administration. To obviate these, the use of Agent technology as a practical solution to solve some hospital related issues with particular emphasis on hospital search and appointment allocation has been researched. The authors explore the use of agent technology to assist patients seeking treatment for their ailment at a hospital chosen, and priority is provided based on treatment. The patients have been given the facility to select an appropriate hospital based on their preferred selection criterion, achieved through the use of their mobile phone by exactly replicating the job of a human being agent. The authors study first how smart agents can be used to search for hospitals based on user selection criteria in combination with the Google Map facility and fairly diagnose their medical ailments using Layman language. The Agent proposed here, also facilitates verification of doctor\u2019s license before the appointment with him is confirmed. Lastly, the proposed system provides the rating and the popularity factors of the selected hospital in respect of ailment based and on number of persons visited. The system also alerts the hospital for poor rating\/popularity enabling working towards improvement. The Smart agents proposed for action act autonomously and have the ability to intelligently use the available knowledgebase and user parameters to make appropriate decisions on behalf of the user. The system uses ANDROID 2.2, JADE-LEAP and the Google API to provide a robust, user friendly solution.<\/p>","DOI":"10.4018\/jehmc.2012100105","type":"journal-article","created":{"date-parts":[[2012,12,17]],"date-time":"2012-12-17T13:42:27Z","timestamp":1355751747000},"page":"64-101","source":"Crossref","is-referenced-by-count":4,"title":["Smart Agent-Based Hospital Search, Appointment, and Medical Diagnosis"],"prefix":"10.4018","volume":"3","author":[{"given":"Jodi\u00ea","family":"Smith","sequence":"first","affiliation":[{"name":"Department of Computing, University of the West Indies, Kingston, Jamaica"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Suresh","family":"Sankaranarayanan","sequence":"additional","affiliation":[{"name":"Institut Teknologi Brunei, Brunei Murara, Brunei, & University of the West Indies, Kingston, Jamaica"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"2432","reference":[{"key":"jehmc.2012100105-0","doi-asserted-by":"crossref","unstructured":"Altshuler, Y., Yanovsky, V., Wagner, I. A., & Bruckstein, A. M. (2006). Swarm intelligence searchers, cleaners and hunters. Retrieved August 15, 2011, from http:\/\/www.cs.technion.ac.il\/people\/yanival\/online\/SI-Book2006.pdf","DOI":"10.1007\/978-3-540-33869-7_5"},{"key":"jehmc.2012100105-1","doi-asserted-by":"publisher","DOI":"10.1002\/9780470058411"},{"key":"jehmc.2012100105-2","unstructured":"Cramp, D., & Carson, E. (2000). A model-based framework for public health: A vehicle for maximizing the value of telecare? In Proceedings of the IEEE EMBS International Conference on Information Technology Applications in Telemedicine, London, UK (pp. 272-277)."},{"key":"jehmc.2012100105-3","doi-asserted-by":"crossref","unstructured":"Edwards, T., & Suresh, S. (2009). Intelligent agent based hospital search & appointment system. In Proceedings of the 2nd ACM International Conference on Interaction Sciences: Information Technology, Culture and Human, Seoul, Korea (pp. 561-568).","DOI":"10.1145\/1655925.1656027"},{"key":"jehmc.2012100105-4","doi-asserted-by":"publisher","DOI":"10.4018\/jesma.2011100104"},{"key":"jehmc.2012100105-5","doi-asserted-by":"publisher","DOI":"10.4018\/jehmc.2010010101"},{"key":"jehmc.2012100105-6","doi-asserted-by":"crossref","unstructured":"Ferreira, D., Rocha, S., Santos, J., Hauser, S., & Martins, H. M. G. (2011). From mobile computers to mobile information? A case study of physicians\u2019 mobile information use. In Proceedings of the IEEE International Conference on Communications, Amadora, Portugal (pp. 1-4).","DOI":"10.1109\/icc.2011.5962442"},{"key":"jehmc.2012100105-7","doi-asserted-by":"crossref","unstructured":"Franklin, S., & Graesser, A. (1996). Is it an agent, or just a program? A taxonomy for autonomous agents. In Proceedings of the Third International Workshop on Intelligent Agents, Agent Theories, Architectures and Languages, London, UK (pp. 21-35).","DOI":"10.1007\/BFb0013570"},{"key":"jehmc.2012100105-8","doi-asserted-by":"crossref","unstructured":"Gupta, D., & Denton, B. (2008). Appointment scheduling in health care: Challenges and opportunities. Retrieved January 21, 2011, from http:\/\/www.highbeam.com\/doc\/1G1-184150833.html","DOI":"10.1080\/07408170802165880"},{"key":"jehmc.2012100105-9","doi-asserted-by":"publisher","DOI":"10.1016\/0004-3702(94)00004-K"},{"key":"jehmc.2012100105-10","unstructured":"Hutzschenreuter, A. K., Bosman, P. A. N., Blonk-Altena, I., van Aarle, J., & La Poutr\u00e9, H. (2008). Agent-based patient admission scheduling in hospitals. In Proceedings of the 7th International Conference on Autonomous Agents and Multiagent Systems, Estoril, Portugal (pp. 45-52)."},{"key":"jehmc.2012100105-11","unstructured":"Hylton, A., & Suresh, S. (2011). Intelligent agent based scheduling of hospital appointment system in android environment. In Proceedings of the 4th IEEE International Conference on Computer Science and Information Technology, Chengdu, China (pp. 182-187)."},{"key":"jehmc.2012100105-12","doi-asserted-by":"crossref","unstructured":"Jennings, N. R., & Wooldridge, M. (1998). Applications of intelligent agents. Retrieved January 21, 2011, from http:\/\/eprints.soton.ac.uk\/...\/agt-technology.pdf","DOI":"10.1007\/978-3-662-03678-5_1"},{"key":"jehmc.2012100105-13","unstructured":"Klooster, V., van Beijnum, B., & Hermens, H. (2009). Putting the patient at the centre making telemedicine services personal again. In Proceedings of the 3rd IEEE International Conference on Pervasive Health, Enschede, The Netherlands (pp. 1-2)."},{"key":"jehmc.2012100105-14","doi-asserted-by":"publisher","DOI":"10.4018\/jehmc.2011100105"},{"key":"jehmc.2012100105-15","doi-asserted-by":"publisher","DOI":"10.4018\/jehmc.2011040103"},{"key":"jehmc.2012100105-16","unstructured":"Moreno, A., Vallas, A., & Viejo, A. (2003). Using JADE-LEAP to implement agents in mobile devices. Retrieved May 10, 2011, from http:\/\/jade.tilab.com\/papers\/EXP\/02Moreno.pdf"},{"key":"jehmc.2012100105-17","doi-asserted-by":"publisher","DOI":"10.4018\/jehmc.2011010104"},{"key":"jehmc.2012100105-18","unstructured":"Mundle, T. (2010). Fake doctor now claims to be an engineer. Retrieved September 16, 2011, from http:\/\/www.jamaicaobserver.com\/news\/Fake-doctor-now-claims-to-be-an-engineer"},{"key":"jehmc.2012100105-19","unstructured":"Nealon, J. L., & Moreno, A. (2002). The application of agent technology to health care. Retrieved May 10, 2011, from http:\/\/deim.urv.cat\/~itaka\/Publicacions\/aamas02ws.pdf"},{"key":"jehmc.2012100105-20","doi-asserted-by":"crossref","unstructured":"Nealon, J. L., & Moreno, A. (2003). Agent-based applications in health care. Retrieved May 21, 2011, from http:\/\/citeseerx.ist.psu.edu\/viewdoc\/summary?","DOI":"10.1007\/978-3-0348-7976-7_2"},{"issue":"1","key":"jehmc.2012100105-21","first-page":"1","article-title":"Enhancing e-health information systems with agent technology.","volume":"3","author":"M.Nguyen","year":"2008","journal-title":"International Journal of Telemedicine and Applications"},{"key":"jehmc.2012100105-22","doi-asserted-by":"crossref","unstructured":"Onashoga, S., Sodiya, A. S., Omilani, T. O., & Ajisegiri, H. O. (2011). A mobile phone based antenatal care support system. In Proceedings of the 21st IEEE International Conference on Systems Engineering, Washington, DC (pp. 410-415).","DOI":"10.1109\/ICSEng.2011.81"},{"key":"jehmc.2012100105-23","doi-asserted-by":"publisher","DOI":"10.4018\/jehmc.2011010101"},{"key":"jehmc.2012100105-24","doi-asserted-by":"crossref","unstructured":"Paranjape, R., & Gill, S. (2010). Agent-based simulation of healthcare for type II diabetes. In Proceedings of Second International Conference on Advances in System Simulation, SK, Canada (pp. 22-27).","DOI":"10.1109\/SIMUL.2010.13"},{"key":"jehmc.2012100105-25","doi-asserted-by":"publisher","DOI":"10.1145\/1035570.1035571"},{"key":"jehmc.2012100105-26","unstructured":"Poslad, S., Buckle, P., & Hadingham, R. (2000). The FIPA-OS agent platform: Open source for open standard. In Proceedings of the 5th International Conference and Exhibition on the Practical Application of Intelligent Agents and Multi-Agents, UK (pp. 355-368)."},{"key":"jehmc.2012100105-27","doi-asserted-by":"crossref","unstructured":"Rong, L., Wallet, T., Fredj, M., & Georgantas, N. (2007). Mobile medical diagnosis: An m-health initiative through service continuity in B3G. In Proceedings of the ACM\/IFIP\/USENIX International Conference on Middleware Companion (article 9).","DOI":"10.1145\/1377943.1377953"},{"key":"jehmc.2012100105-28","unstructured":"Serenko, A., & Detlor, B. (2002). Agent toolkits: A general overview of the market and an assessment of instructor satisfaction with utilizing toolkits in the classroom. Retrieved October 01, 2011, from http:\/\/foba.lakeheadu.ca\/serenko\/AgentToolkits_ Working_Paper.pdf"},{"key":"jehmc.2012100105-29","doi-asserted-by":"crossref","unstructured":"Sharma, V., Mansotra, V., & Sambyal, G. S. (2009). A model for electronic health communication in J & K State in India. In Proceedings of the 2nd IEEE International Conference on Computer Science and Information Technology, Jammu, India (pp. 154-158).","DOI":"10.1109\/ICCSIT.2009.5234376"},{"key":"jehmc.2012100105-30","unstructured":"Smith, J. (2011). Application of agents in hospital related issues (Unpublished master\u2019s thesis). University of West Indies, Mona, Jamaica."},{"key":"jehmc.2012100105-31","doi-asserted-by":"crossref","unstructured":"Vassis, D., Belsis, P., Skourlas, C., & Pantziou, G. (2008). A pervasive architectural framework for providing remote medical treatment. In Proceedings of the 1st International Conference on Pervasive Technologies Related to Assistive Environments, Athens, Greece (article 23).","DOI":"10.1145\/1389586.1389614"}],"container-title":["International Journal of E-Health and Medical Communications"],"original-title":[],"language":"ng","link":[{"URL":"https:\/\/www.igi-global.com\/viewtitle.aspx?TitleId=73707","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,6,1]],"date-time":"2022-06-01T11:42:34Z","timestamp":1654083754000},"score":1,"resource":{"primary":{"URL":"https:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/jehmc.2012100105"}},"subtitle":[""],"short-title":[],"issued":{"date-parts":[[2012,10,1]]},"references-count":32,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2012,10]]}},"URL":"https:\/\/doi.org\/10.4018\/jehmc.2012100105","relation":{},"ISSN":["1947-315X","1947-3168"],"issn-type":[{"value":"1947-315X","type":"print"},{"value":"1947-3168","type":"electronic"}],"subject":[],"published":{"date-parts":[[2012,10,1]]}}}