{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,18]],"date-time":"2026-03-18T01:10:53Z","timestamp":1773796253526,"version":"3.50.1"},"reference-count":0,"publisher":"IGI Global","issue":"4","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2000,10,1]]},"abstract":"<p>Information technology (IT) outsourcing continues to experience phenomenal growth, with an estimated market size of over $100 billion in 2000. Its adoption by some of the largest international corporations has seen outsourcing become considered a key component of the information management agenda. Critical to this agenda is the formulation of comprehensive contracts. For this, legal experts and\/or advisors can be consulted, but enforcement depends very much on client and vendor account managers. A theoretical analysis of the contract contrasted with empirical data from client and vendor post-contract management practice revealed that the contract has a number of purposes beyond its sole legal nature, outlining a number of control dimensions both parties aim to enforce. This paper presents findings from 13 UK-based organisations on the role of the outsourcing contract and its purpose for ensuring control over the client\u2019s outsourcing destiny.<\/p>","DOI":"10.4018\/jgim.2000100102","type":"journal-article","created":{"date-parts":[[2011,2,15]],"date-time":"2011-02-15T19:19:41Z","timestamp":1297797581000},"page":"15-29","source":"Crossref","is-referenced-by-count":12,"title":["Contracts, Control and Presentation in IT Outsourcing"],"prefix":"10.4018","volume":"8","author":[{"given":"Thomas","family":"Kern","sequence":"first","affiliation":[{"name":"Erasmus University-Rotterdam, The Netherlands"}]},{"given":"Leslie","family":"Willcocks","sequence":"additional","affiliation":[{"name":"University of Oxford, UK"}]}],"member":"2432","container-title":["Journal of Global Information Management"],"original-title":[],"language":"ng","link":[{"URL":"https:\/\/www.igi-global.com\/viewtitle.aspx?TitleId=3545","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,6,1]],"date-time":"2022-06-01T15:50:12Z","timestamp":1654098612000},"score":1,"resource":{"primary":{"URL":"https:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/jgim.2000100102"}},"subtitle":["Research in 13 UK Organizations"],"short-title":[],"issued":{"date-parts":[[2000,10,1]]},"references-count":0,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2000,10]]}},"URL":"https:\/\/doi.org\/10.4018\/jgim.2000100102","relation":{},"ISSN":["1062-7375","1533-7995"],"issn-type":[{"value":"1062-7375","type":"print"},{"value":"1533-7995","type":"electronic"}],"subject":[],"published":{"date-parts":[[2000,10,1]]}}}