{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,10]],"date-time":"2026-06-10T15:25:34Z","timestamp":1781105134341,"version":"3.54.1"},"reference-count":0,"publisher":"IGI Global Scientific Publishing","issue":"4","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2005,10,1]]},"abstract":"<p>The growth of Internet shopping motivates a better understanding of how e-loyalty is built online between businesses and consumers. In this study, Web site design and culture are advanced as important to Web site trust, Web site satisfaction, and e-loyalty in online business relationships. Based on data collected in Canada, the U.S., Germany, and Japan, the research considers (1) examining within culture preferences for design elements of a local vs. a foreign Web site and subsequent participant perceptions of trust, satisfaction, and e-loyalty; and (2) comparisons between cultures for design preferences of local and foreign Web sites and subsequent participant perceptions of trust, satisfaction, and e-loyalty. As predicted, similarities were greatest among Americans, Canadians, and Germans, with the Japanese representing a different and unique case. The results are discussed against hypothesized expectations. Implications for future research are outlined.<\/p>","DOI":"10.4018\/jgim.2005100102","type":"journal-article","created":{"date-parts":[[2011,2,15]],"date-time":"2011-02-15T14:22:03Z","timestamp":1297779723000},"page":"25-54","source":"Crossref","is-referenced-by-count":165,"title":["Beyond Trust"],"prefix":"10.4018","volume":"13","author":[{"given":"Dianne","family":"Cyr","sequence":"first","affiliation":[{"name":"Simon Fraser University, Canada"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Carole","family":"Bonanni","sequence":"additional","affiliation":[{"name":"Simon Fraser University, Canada"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"John","family":"Bowes","sequence":"additional","affiliation":[{"name":"Simon Fraser University, Canada"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Joe","family":"Ilsever","sequence":"additional","affiliation":[{"name":"Simon Fraser University, Canada"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"2432","container-title":["Journal of Global Information Management"],"original-title":[],"language":"ng","link":[{"URL":"https:\/\/www.igi-global.com\/viewtitle.aspx?TitleId=3630","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,6,1]],"date-time":"2022-06-01T23:44:13Z","timestamp":1654127053000},"score":1,"resource":{"primary":{"URL":"https:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/jgim.2005100102"}},"subtitle":["Web Site Design Preferences Across Cultures"],"short-title":[],"issued":{"date-parts":[[2005,10,1]]},"references-count":0,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2005,10]]}},"URL":"https:\/\/doi.org\/10.4018\/jgim.2005100102","relation":{},"ISSN":["1062-7375","1533-7995"],"issn-type":[{"value":"1062-7375","type":"print"},{"value":"1533-7995","type":"electronic"}],"subject":[],"published":{"date-parts":[[2005,10,1]]}}}