{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,13]],"date-time":"2026-02-13T17:55:37Z","timestamp":1771005337832,"version":"3.50.1"},"reference-count":84,"publisher":"IGI Global","issue":"3","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2010,7,1]]},"abstract":"<p>Small and Medium-sized Enterprises (SMEs) play a vital and pervasive role in the current development of Taiwan\u2019s economy. Recently, the application of Enterprise Resource Planning (ERP) systems have enabled large enterprises to have direct contact with their clients via e-commerce technology, which has led to even fiercer competition among the SMEs. This study develops and tests a theoretical model including critical factors which influence ERP adoption in Taiwan\u2019s SMEs. Specifically, four dimensions, including CEO characteristics, innovative technology characteristics, organizational characteristics, and environmental characteristics, are empirically examined. The results of a mail survey indicate that the CEO\u2019s attitude towards information technology (IT) adoption, the CEO\u2019s IT knowledge, the employees\u2019 IT skills, business size, competitive pressure, cost, complexity, and compatibility are all important determinants in ERP adoption for SMEs. The authors\u2019 results are compared with research on IT adoption in SMEs based in Singapore and the United States, while implications of the results are also discussed.<\/p>","DOI":"10.4018\/jgim.2010070104","type":"journal-article","created":{"date-parts":[[2010,7,1]],"date-time":"2010-07-01T00:15:55Z","timestamp":1277943355000},"page":"82-106","source":"Crossref","is-referenced-by-count":41,"title":["Critical Factors of ERP Adoption for Small- and Medium- Sized Enterprises"],"prefix":"10.4018","volume":"18","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-9193-4594","authenticated-orcid":true,"given":"She-I","family":"Chang","sequence":"first","affiliation":[{"name":"National Chung Cheng University, Taiwan"}]},{"given":"Shin-Yuan","family":"Hung","sequence":"additional","affiliation":[{"name":"National Chung Cheng University, Taiwan"}]},{"given":"David C.","family":"Yen","sequence":"additional","affiliation":[{"name":"Miami University, USA"}]},{"given":"Pei-Ju","family":"Lee","sequence":"additional","affiliation":[{"name":"National Chung Cheng University, Taiwan"}]}],"member":"2432","reference":[{"key":"jgim.2010070104-0","doi-asserted-by":"publisher","DOI":"10.2307\/249577"},{"issue":"3","key":"jgim.2010070104-1","doi-asserted-by":"crossref","first-page":"18","DOI":"10.4018\/jeco.2006070102","article-title":"Personas of E-Commerce adoption in small businesses in New Zealand.","volume":"4","author":"N.Al-Qirim","year":"2006","journal-title":"Journal of Electronic Commerce in Organizations"},{"key":"jgim.2010070104-2","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2003.08.010"},{"key":"jgim.2010070104-3","doi-asserted-by":"publisher","DOI":"10.1057\/palgrave.ejis.3000307"},{"key":"jgim.2010070104-4","author":"N. 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I.Chang","year":"2008","journal-title":"Taiwan Business Performance Journal"},{"issue":"3","key":"jgim.2010070104-11","doi-asserted-by":"crossref","first-page":"36","DOI":"10.4018\/jgim.2002070103","article-title":"A comparative analysis of major ERP lifecycle implementation, management and support issues in Queensland Government.","volume":"10","author":"S. I.Chang","year":"2002","journal-title":"Journal of Global Information Management"},{"issue":"4","key":"jgim.2010070104-12","first-page":"68","article-title":"The impact of electronic data interchange on SMEs: Summary of eight British case studies.","volume":"36","author":"J. C.Chen","year":"1998","journal-title":"Journal of Small Business Management"},{"key":"jgim.2010070104-13","doi-asserted-by":"publisher","DOI":"10.1080\/10580530801941371"},{"key":"jgim.2010070104-14","unstructured":"Chiu, F. Y., Wu, H. C., & Ho, T. F. (2001). 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