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Operational factors like perceived usefulness, perceived ease of use, staff capability, and nature of work induce higher usage of IT for knowledge sharing. These findings and related analyses have managerial implications for firms engaging in service business.<\/p>","DOI":"10.4018\/jgim.2011040103","type":"journal-article","created":{"date-parts":[[2011,10,19]],"date-time":"2011-10-19T10:37:12Z","timestamp":1319020632000},"page":"45-66","source":"Crossref","is-referenced-by-count":11,"title":["Factors Affecting Usage of Information Technology in Support of Knowledge Sharing"],"prefix":"10.4018","volume":"19","author":[{"given":"Ngai-Keung","family":"Chow","sequence":"first","affiliation":[{"name":"City University of Hong Kong, Hong Kong"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"2432","reference":[{"key":"jgim.2011040103-0","doi-asserted-by":"publisher","DOI":"10.2753\/MIS0742-1222220307"},{"key":"jgim.2011040103-1","doi-asserted-by":"publisher","DOI":"10.2307\/3250961"},{"key":"jgim.2011040103-2","doi-asserted-by":"publisher","DOI":"10.1177\/1523422308319536"},{"key":"jgim.2011040103-3","doi-asserted-by":"publisher","DOI":"10.1108\/13673270610650139"},{"key":"jgim.2011040103-4","doi-asserted-by":"publisher","DOI":"10.1016\/S0378-7206(98)00026-3"},{"key":"jgim.2011040103-5","author":"A.Bandura","year":"1986","journal-title":"Social Foundations of Thought and Action: A Social Cognitive Theory"},{"key":"jgim.2011040103-6","doi-asserted-by":"publisher","DOI":"10.1177\/014920639101700108"},{"key":"jgim.2011040103-7","author":"I.Becerra-Fernandez","year":"2004","journal-title":"Knowledge Management \u2013 Challenges, Solutions, and Technologies"},{"key":"jgim.2011040103-8","doi-asserted-by":"publisher","DOI":"10.1108\/13673279910288707"},{"key":"jgim.2011040103-9","doi-asserted-by":"publisher","DOI":"10.2307\/4134352"},{"key":"jgim.2011040103-10","doi-asserted-by":"publisher","DOI":"10.1111\/j.1467-6486.2007.00667.x"},{"key":"jgim.2011040103-11","doi-asserted-by":"crossref","DOI":"10.4018\/978-1-59904-501-6","author":"P.Busch","year":"2008","journal-title":"Tacit knowledge in organizational learning"},{"key":"jgim.2011040103-12","doi-asserted-by":"publisher","DOI":"10.1145\/1060710.1060711"},{"key":"jgim.2011040103-13","doi-asserted-by":"publisher","DOI":"10.1080\/0144929021000013491"},{"key":"jgim.2011040103-14","unstructured":"Chen, G. 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