{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,31]],"date-time":"2026-03-31T22:08:52Z","timestamp":1774994932667,"version":"3.50.1"},"reference-count":61,"publisher":"IGI Global","issue":"3","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2019,7]]},"abstract":"<jats:p>The present study investigates the effects of technostress creators and inhibitors on job satisfaction, organizational commitment and perceived performance. A research model derived from the Transaction-Based Model of Stress and Coping Theory was developed and tested using a web-based survey questionnaire. The variables considered are technostress creators, technostress inhibitors, job satisfaction, organizational commitment, and perceived performance. A Structural Equation Model using a convenience sample from Qatar population was used to test the model. The results show that organizational commitment has a significant positive effect on perceived performance. Job satisfaction has a significant positive effect on organizational commitment. Technostress creators have a significant negative effect on job satisfaction. Technostress inhibitors have a significant positive effect on job satisfaction. Implications for managers and researchers are reported.<\/jats:p>","DOI":"10.4018\/jgim.2019070104","type":"journal-article","created":{"date-parts":[[2019,4,15]],"date-time":"2019-04-15T18:48:38Z","timestamp":1555354118000},"page":"65-86","source":"Crossref","is-referenced-by-count":33,"title":["The Impact of Technostress Components on the Employees Satisfaction and Perceived Performance"],"prefix":"10.4018","volume":"27","author":[{"given":"Muna A.","family":"Al-Ansari","sequence":"first","affiliation":[{"name":"Qatar Petroleum, Doha, Qatar"}]},{"given":"Khaled","family":"Alshare","sequence":"additional","affiliation":[{"name":"Qatar University, Doha, Qatar"}]}],"member":"2432","reference":[{"issue":"2","key":"JGIM.2019070104-0","first-page":"53","article-title":"Attitudes of librarians in selected Nigerian universities toward the use of ICT.","volume":"9","author":"P. A.Adekunle","year":"2007","journal-title":"Library Philosophy and Practice"},{"key":"JGIM.2019070104-1","doi-asserted-by":"publisher","DOI":"10.1016\/j.sbspro.2012.03.179"},{"issue":"1","key":"JGIM.2019070104-2","article-title":"Moderating Effect of Technostress Inhibitors on the Relationship between Technostress Creators and Organizational Commitment.","volume":"67","author":"U. N. U.Ahmad","year":"2014","journal-title":"Journal Technology"},{"key":"JGIM.2019070104-3","doi-asserted-by":"publisher","DOI":"10.1515\/LIBR.2006.168"},{"key":"JGIM.2019070104-4","doi-asserted-by":"publisher","DOI":"10.1007\/s10551-011-0891-0"},{"key":"JGIM.2019070104-5","first-page":"23","article-title":"Impact of Information Overload and Task-technology Fit on Technostress.","author":"R.Ayyagari","year":"2012","journal-title":"Proceedings of the Southern Association for Information Systems Conference"},{"key":"JGIM.2019070104-6","doi-asserted-by":"publisher","DOI":"10.2307\/41409963"},{"key":"JGIM.2019070104-7","doi-asserted-by":"publisher","DOI":"10.1287\/orsc.1100.0573"},{"key":"JGIM.2019070104-8","doi-asserted-by":"publisher","DOI":"10.1037\/0033-2909.107.2.260"},{"issue":"1\/2","key":"JGIM.2019070104-9","first-page":"302","article-title":"Technostress in the Workplace Managing Stress in the Electronic Workplace.","volume":"5","author":"P. E.Brillhart","year":"2004","journal-title":"The Journal of American Academy of Business, Cambridge"},{"key":"JGIM.2019070104-10","author":"C.Brod","year":"1984","journal-title":"Technostress: The human cost of computer revolution"},{"issue":"2","key":"JGIM.2019070104-11","doi-asserted-by":"crossref","first-page":"27","DOI":"10.4102\/sajbm.v36i2.625","article-title":"Job insecurity, extrinsic and intrinsic job satisfaction and affective organisational commitment of maintenance workers in a parastatal.","volume":"36","author":"J. H.Buitendach","year":"2005","journal-title":"South African Journal of Business Management"},{"key":"JGIM.2019070104-12","doi-asserted-by":"publisher","DOI":"10.1016\/j.nedt.2008.06.008"},{"key":"JGIM.2019070104-13","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2016.09.021"},{"key":"JGIM.2019070104-14","doi-asserted-by":"publisher","DOI":"10.1002\/job.378"},{"key":"JGIM.2019070104-15","author":"C. L.Cooper","year":"2001","journal-title":"Organizational Stress: A review and critique of theory, research and applications"},{"issue":"6","key":"JGIM.2019070104-16","first-page":"34","article-title":"A study about employee commitment and its impact on sustained productivity in the Indian auto-component industry.","volume":"1","author":"V.Dixit","year":"2012","journal-title":"European Journal of Business and Social Sciences"},{"key":"JGIM.2019070104-17","doi-asserted-by":"crossref","first-page":"238","DOI":"10.2307\/258772","article-title":"A Cybernetic Theory of Stress, Coping and Well-Being in Organizations.","volume":"17","author":"J.Edwards","year":"1992","journal-title":"Academy of Management Review"},{"issue":"2","key":"JGIM.2019070104-18","first-page":"85","article-title":"Organizational commitment and job satisfaction.","volume":"2","author":"J.Eslami","year":"2012","journal-title":"ARPN Journal of Science and Technology"},{"key":"JGIM.2019070104-19","author":"A.Field","year":"2009","journal-title":"Discovering statistics using SPSS"},{"key":"JGIM.2019070104-20","first-page":"1453","article-title":"Theorizing Technostress in Organizations: A Cybernetics Approach.","author":"T.Fischer","year":"2015","journal-title":"Proceedings 12th International Conference on Wirtschaftsinformatik,"},{"key":"JGIM.2019070104-21","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2014.07.040"},{"key":"JGIM.2019070104-22","author":"J. F.Hair","year":"2006","journal-title":"Multivariate data Analysis"},{"key":"JGIM.2019070104-23","doi-asserted-by":"publisher","DOI":"10.1108\/JCHRM-07-2016-0012"},{"key":"JGIM.2019070104-24","doi-asserted-by":"crossref","unstructured":"Ibrahim, H., Yusoff, Y. M., & Othman, N. Z. (2014). The Influence of Techno stress and Organizational-Is Related Support on User Satisfaction in Government Organizations: A Proposed Model and Literature Review. Information Management & Business Review, 6(2).","DOI":"10.22610\/imbr.v6i2.1101"},{"key":"JGIM.2019070104-25","unstructured":"Jayaraman S. & Maheshkumar R. (2013). Measuring the job satisfaction of digital library professionals working in the arts college libraries in Combatore city. Global journal of human social science linguistics and education,13(8), 9-13."},{"key":"JGIM.2019070104-26","doi-asserted-by":"publisher","DOI":"10.1111\/j.1467-9914.2008.00434.x"},{"key":"JGIM.2019070104-27","doi-asserted-by":"publisher","DOI":"10.1146\/annurev-psych-120710-100511"},{"key":"JGIM.2019070104-28","doi-asserted-by":"publisher","DOI":"10.1037\/0021-9010.90.4.644"},{"issue":"4","key":"JGIM.2019070104-29","first-page":"252","article-title":"Job involvement as predictor of employee commitment: Evidence from Pakistan.","volume":"6","author":"T. I.Khan","year":"2011","journal-title":"International Journal of Business and Management"},{"key":"JGIM.2019070104-30","doi-asserted-by":"publisher","DOI":"10.4018\/978-1-4666-2618-8"},{"key":"JGIM.2019070104-31","doi-asserted-by":"publisher","DOI":"10.1037\/0021-9010.87.1.14"},{"issue":"1","key":"JGIM.2019070104-32","first-page":"1","article-title":"System development\u2019 nature of work characteristics and their relationship with organizational commitment and job satisfaction.","volume":"25","author":"T.Klaus","year":"2014","journal-title":"Journal of Information Technology Management"},{"key":"JGIM.2019070104-33","author":"R. S.Lazarus","year":"1966","journal-title":"Psychological Stress and the Coping Process"},{"key":"JGIM.2019070104-34","author":"R. S.Lazarus","year":"1984","journal-title":"Stress, Appraisal, and coping"},{"key":"JGIM.2019070104-35","unstructured":"Lei, C. F., & Ngai, E. W. T. (2014). The Double-Edged Nature of Technostress on Work Performance: A Research Model and Research Agenda."},{"issue":"3","key":"JGIM.2019070104-36","first-page":"18","article-title":"Assessing the Impact of Job Involvement and Commitment on Organizational Productivity in the Arab\/Gulf Countries.","volume":"4","author":"K.Mazayed","year":"2014","journal-title":"Industrial Engineering Letters"},{"key":"JGIM.2019070104-37","unstructured":"McGrath, J. E. 1976. Stress and behavior in organizations. In M.D. Dunnette (Ed.), Handbook of Industrial and Organizational Psychology (pp. 1351\u20131395). Chicago, IL: Rand-McNally."},{"key":"JGIM.2019070104-38","doi-asserted-by":"publisher","DOI":"10.2307\/3250982"},{"key":"JGIM.2019070104-39","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhm.2009.05.001"},{"key":"JGIM.2019070104-40","unstructured":"Nunnally, J. (1978). Psychometric Theory. New York: McGraw-Hill."},{"key":"JGIM.2019070104-41","doi-asserted-by":"publisher","DOI":"10.4018\/978-1-4666-2934-9"},{"key":"JGIM.2019070104-42","article-title":"Role of work overload toward turnover intention among newly hired public accountants.","author":"A.Pradana","year":"2013","journal-title":"Conference Proceedings, 8th International Conference on Business and Management Research, Seoul, South Korea."},{"key":"JGIM.2019070104-43","doi-asserted-by":"publisher","DOI":"10.1287\/isre.1070.0165"},{"key":"JGIM.2019070104-44","doi-asserted-by":"publisher","DOI":"10.9770\/jesi.2013.1.2(5)"},{"key":"JGIM.2019070104-45","doi-asserted-by":"publisher","DOI":"10.1145\/2436239.2436242"},{"key":"JGIM.2019070104-46","author":"S.Robbins","year":"2013","journal-title":"Organisational behaviour"},{"key":"JGIM.2019070104-47","doi-asserted-by":"publisher","DOI":"10.5539\/ass.v11n5p97"},{"key":"JGIM.2019070104-48","doi-asserted-by":"publisher","DOI":"10.1016\/j.sbspro.2009.01.253"},{"key":"JGIM.2019070104-49","doi-asserted-by":"publisher","DOI":"10.1080\/10447318.2011.555313"},{"key":"JGIM.2019070104-50","doi-asserted-by":"publisher","DOI":"10.1177\/1470595812452637"},{"key":"JGIM.2019070104-51","author":"M.Smith","year":"2013","journal-title":"Human-computer interaction"},{"key":"JGIM.2019070104-52","article-title":"Making Sense of Multivariate Data Analysis: An Intuitive Approach.","author":"J.Spicer","year":"2005","journal-title":"Sage (Atlanta, Ga.)"},{"key":"JGIM.2019070104-53","doi-asserted-by":"publisher","DOI":"10.2753\/MIS0742-1222240109"},{"key":"JGIM.2019070104-54","doi-asserted-by":"publisher","DOI":"10.1145\/1995376.1995403"},{"key":"JGIM.2019070104-55","doi-asserted-by":"publisher","DOI":"10.2753\/MIS0742-1222270311"},{"key":"JGIM.2019070104-56","doi-asserted-by":"publisher","DOI":"10.1080\/00223980109603693"},{"key":"JGIM.2019070104-57","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2008.05.007"},{"key":"JGIM.2019070104-58","author":"N.Wiener","year":"1948","journal-title":"Cybernetic or Control and Communication in the Animal and the Machine"},{"key":"JGIM.2019070104-59","doi-asserted-by":"publisher","DOI":"10.5539\/ijbm.v7n20p44"},{"key":"JGIM.2019070104-60","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2016.08.011"}],"container-title":["Journal of Global Information Management"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.igi-global.com\/viewtitle.aspx?TitleId=227386","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,5,6]],"date-time":"2022-05-06T11:47:25Z","timestamp":1651837645000},"score":1,"resource":{"primary":{"URL":"http:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/JGIM.2019070104"}},"subtitle":["The Case of Qatar"],"short-title":[],"issued":{"date-parts":[[2019,7]]},"references-count":61,"journal-issue":{"issue":"3"},"URL":"https:\/\/doi.org\/10.4018\/jgim.2019070104","relation":{},"ISSN":["1062-7375","1533-7995"],"issn-type":[{"value":"1062-7375","type":"print"},{"value":"1533-7995","type":"electronic"}],"subject":[],"published":{"date-parts":[[2019,7]]}}}